630 comments found.
hi guys – great theme – was working on it there after buying today
however my Customize section has started no working – the Save button at the top of the screen is permantly stuck as SAVED (so I cannot save anything :/ Tried both in FFox and IE…
All was working fine – then just stopped working
Running latest version of WP and your Child theme activated…
Any ideas???
Hey Garydee77,
Thank you for your comment and positive feedback 
We appreiate it a lot
As for your question, we couldn’t replicate this issue on our testing host with child theme, so perhaps something is wrong with your WP installation or server configuration. Could you please:
1. Eneble debug mode to see if there are some errors showing (you can report theme to us if any)
2. Restart the server if you are working on localhost
3. Clear the browse cache and try again
4. Make sure some other plugins are not causing the issue
5. Switch the theme to parent theme and see if the problem exist
6. Try to reinstall the theme
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
Cheers guys – browser cache sorted it!
Tell me – I’ve my top header changed to dark via CSS – however you know the menu icon when you switch to iphone or mobile device (icon is 3 horizontal bars) – it is black and seems to be a svg file format?
How could I simply get this changed so that it is 3 white bars?? Thanks!
Sorry just me again – another quickie…
Under the colours options there is a tick box for ‘Move custom CSS from internal to external stylesheet’
By ticking that what does it do? I would prefer to work with an external custom .css file rather than the custom css field in the theme customisation area.
If I tick that – what happens and where do I move my custom css code?
Thanks!
In general this option will move styles for colors from html head section to internal file styles/custom.css – this file is generated automatically. This option works only if you are using custom color settings (Customize -> Colors). You can still have your own custom CSS file with other changes you are planning to make.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
ok cool no worries – and the responsive menu icon query Ill copy it here for ease:
I’ve my top header changed to dark via CSS – however you know the menu icon when you switch to iphone or mobile device (icon is 3 horizontal bars) – it is black and seems to be a svg file format?
How could I simply get this changed so that it is 3 white bars?? Thanks!
Could you please send us the url to your website, so that we could see your custom modification of color, so that we could better understand what changes are needed?
If you want to change top bar to white then please use this code:
header .top { background: #fff; }If you want to change the color of icons in the main menu (search, cart, nav) then please edit this files in text editor:
/images/svg/nav.svg /images/svg/menu-search.svg /images/svg/menu-cart.svg
and add fill parameter, for example fill="#FFFFFF" like it’s done for example in menu-cart_2.svg
You can also replace in style/headers.css
from
/images/svg/nav.svg
to:
/images/svg/nav_2.svg
from:
/images/svg/menu-search.svg
to:
/images/svg/menu-search_2.svg
from:
/images/svg/menu-cart.svg
to:
/images/svg/menu-cart_2.svg
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
Perfect – I just changed the CSS to reference /images/svg/nav_2.svg which is alot brighter for the darker top now
Hi,
I’m having an issue with my Blog page. The title of my blog page always displays the title of the most recent blog post instead of just saying “Blog”. And then if I click on an individual blog post it shows the title as “Blog” instead of the title of the blog post.
I have the settings correct in Settings—> Reading and the /blog page is set to the “Blog Standard” template.
You can go to http://www.noife.com/blog to see what I mean. Then click on any post to see that the title then just says “Blog” for an individual post.
Any help would be appreciated.
-Spencer
Hey Spencersiegel,
Thank you for your comment.
Could you please create the blog page this way:
Add new page: Pages -> Add new -> Choose the template “Blog – standard” and click on “Publish”.
Then the headline should show the title from the page. For example here: http://thememotive.com/converio/blog-standard/ we used title “Blog Standard” and template “Blog – date exposed”.
As for the “Blog” headline on single post – we made it intentionally for SEO reason as it’s better to not duplicate the headlines on single post . If you want to have standard post headline there please just remove this code from converio/single.php
$converio_breadcrumb_header = 'Blog';Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
Hi happy new year,Is RTL supported?
Hey Hoosoohoo,
Thank you for your comment.
We don’t support RTL in the current release, however we will consider to add this feature in the future. For now you need to make custom modification or try to use this plugin http://wordpress.org/extend/plugins/rtl-tester/ .
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
I cant seem to get the sidebar to work with woocommerce can you please help? I tried woocommerce sidebars with no luck, how do I set it ? Thanks!
Hey Robgam1234,
Thank you for your comment.
Please install and activate this plugin (WooSidebars):
https://wordpress.org/plugins/woosidebars/Then please add new sidebar using this plugin (Appearance -> Widget areas -> Add new), for example “Shop Sidebar”.
In Widget Area settings -> Condintions -> Woocommerce please check: Shop Page, Product Categories, Product Tags, Products.
In Condintions -> Post type please check: “Products” Post Type Archive.
In Conditions -> Taxonomy Archive please check: Product Categories (product_cat), Product Tags (product_tag)
Then please go to Appearance -> Widgets and add widgets to “Shop Sidebar”.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
SWEEEEEEEEEET! You the man!
Thank you
Hey Is it possible to make 3 column footer like that 1st column is 25% 2nd one is also 25% and last one is 50% twice big as others?
All the best
Hey Purkstuudio,
Thank you for your comment.
In Appearance -> Customize -> Footer you can see the following options:
Number of columns: -One column -Two columns -Three columns -Four columns
You can set “Three columns”, but then the columns will be 33.333% each. If you need to make “1st column is 25% 2nd one is also 25% and last one is 50% twice big as others” then you may need to modify the footer.php and for example hardcode the columns (1/4, 1/4, 1/2).
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
Removed, found the code.
Hey Auspacesystems,
Thank you for your comment.
You can find the shortcodes we used on http://thememotive.com/converio/team/ in the download package Dummy data/shortcodes-pages/team.html
If you want to add team page from our demo then there is fast way to do that, please:
1. Go to WP admin panel then click on Pages -> Add
2. On “Display Options” please change to “Show title -> don’t show” and “Sidebar position -> don’t show”
3. Go to dowanload package “Dummy data” -> “shortcodes-pages”
4. Copy all the text from team.html)
5. Change the WP editor to “Text editor” (instead of “Visual”) and paste the text fromteam.html to “Text editor”.
6. Edit the text you want to change.
7. Click on “Publish”.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
You guys are really awesome with your service and theme. Well done! Best experience I’ve had on ThemeForest!
Thank you for fantastic feedback We appreicate it a lot
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
Just another quick question on the Revolution slider.. Using Slider 1 as a template, I have begun to change the colors and image. I am having trouble changing the colour of the link: “Watch our promo video” .
I have tried to apply a style, and edit that, but at this point nothing is working. Any thoughts would be appreciated.
Hey Auspacesystems,
Thank you for your comment.
Could you please provide the url to your website, so that we could investigate it?
Perhaps this video tutorials could be useful: http://revolution.themepunch.com/video-guides/
Kind regards,
ThemeMotive Support team
Hi, I have not made the site available to public as of yet. But if you go to the demo site at the following link, and see slide 1. Text appears “WATCH OUR PROMO VIDEO”. It is this text and the icon I wish to change the name of. Thanks again.
http://themeforest.net/item/converio-responsive-multipurpose-wordpress-theme/full_screen_preview/9466052Hello,
I’m also getting the “Revolution Slider Error: Slider with ID: 3 Not Found”. Could you please email the import file? I have sent a support email.
Thanks.
Hello Auspacesystems,
Could you please send us e-mail to info (at) thememotive (dot) com, so that we could send you the Revolution Sliders import files in the attchement?
Kind regards,
ThemeMotive Support team
Hi, all received, thanks for the great and fast support!
You are welcome
Hi,
How do I change the background of the Landing Slider to an image rather than a Pattern please?
And the colour of the Text on the slider?
Thanks 
Brad
Hey Promotesim,
Thank you for contacting us.
Please go to Sliders -> Simple Slider (edit) then change the pattern to for example 99. Then please add this code in Customize -> General -> Custom CSS :
.p99 { background-image: url("http://exaple.com/images/custom-backgrond.jpg"); }Notes: Instead of http://exaple.com/images/custom-backgrond.jpg please use the url of your image.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
Thanks!
You are welcome
Is there a way to stretch the image rather than have it tile across?
Could you please write more details /examples – where exactly do you need to stretch the image? Perhaps this link could be useful http://stackoverflow.com/questions/1150163/stretch-and-scale-a-css-image-in-the-background-with-css-only
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
Will check it out
I never see a customer service like this before. Thank for all your support.
Is there a way to use a sidebar like in the blog but for projects? I mean set a sidebar once and use it in all project pages? I just want to avoid all the custom fields in every project.
Thanks,
Abraham
Hey Abrahamlaria,
Thank you for your comment and positive feedback We appreciate it a lot
In the current version of the theme it’s needed to put the data for each project, however you can hardcode the data of the right sidebar in converio/single-project.php if needed. It’s the part of the code between <aside> and </aside>.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hi, first of all great theme…. thank you.
I have one problem, when I try and add the short-code for the ‘our clients’ scroller nothing shows up on my page other than the heading. I am pasting in the code and changing the image link to one of mine, is there anything else I should be doing?
Many Thanks, Lee
Hey Leehobbs,
Thank you for your comment aand great feedback
As for your question, could you please make sure you used the correct shortcode with the correct link to image, for example image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo2.png".
On this page: http://thememotive.com/converio/about/ we used this shortcode:
[clients title="Our Clients" title_size="3"]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo1.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo2.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo3.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo4.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo5.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo6.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo1.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo2.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo3.png"][/client]
[client link="#" image_alt="Image" image_url="http://thememotive.com/converio/wp-content/uploads/2014/01/logo3.png"][/client]
[/clients]Could you please copy the code from above and paste in the the Text editor?
Notes: You can also find how each page from the demo is created by checking the files in “Dummy data/shortcodes pages” directory in the download package.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello, I am junior and liked your demo a lot. I purchased but it does not look like your demo at all. My assumption was, I can customize your demo to reach my preference. Is this true that I have to build it by my own?
Thanks, SJ
Hey Sheragim_jamshidi,
Thank you for your comment.
If you are new WordPress user and would like to upload pages from live preview then please go to “Tools -> Import” and click on WordPress close to the text “Import posts, pages, comments, custom fields, categories, and tags from a WordPress export file.” and then please choose dummy.xml from the download package (“Dummy data” directory). Please install and activate all recommended plugins if you want to have all data imported. Then dummy pages/posts/events/products from our live preview will be imported, however you may still need to set some settings by yourself, like assigning the menu you would like to display on (“Appearance -> Customize -> Navigation”) or which page to show as front page (“Settings -> Reading -> Front page displays”), etc.
If you want to add page (for example “pricing” from the demo) then there is fast way to do that, please:
1) go to WP admin panel then click on Pages -> Add
2) On “Display Options” please change to “Show title -> don’t show” and “Sidebar position -> don’t show”
3) Go to dowanload package “Dummy data” -> “shortcodes-pages”
4) Copy all the text from choosen/modified html file (for example pricing.html)
5) Change the WP editor to “Text editor” (instead of “Visual”) and paste the text from pricing.html to “Text editor”.
6) Edit the text you want to change.
7) Click on “Publish”.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
By far one of the most highest quality templates on TF, can you recommend someone in the envato studio to customise this for me who has the same attention to detail and professionalism ??
Hey DC1000,
Thank you for your great feedback We appreciate it a lot
You can find talented developers here: http://studio.envato.com/explore/wordpress-customization?ref=ThemeMotive or here http://studio.envato.com/explore/website-customization?ref=ThemeMotive You can also see the projects done, before choosing the right developer.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hi, I see this theme has some color skin choices, however I want to use a custom color. Can this be changed by me in Word Press?
Thanks,
MP
Hey Mrpushner,
Thank you for your comment.
Yes, you can use “Custom colors” setting visible here http://thememotive.com/converio/10-color-skins/
Then you can put your custom color for “buttons and elements”, “links”, “links on hover” and “background color”. You can also move custom CSS from internal to external stylesheet. This options are in Appearance -> Customize -> Colors.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
button shortcodes (LINK) is does not point to the correct URL supplied. It only pointed to the homepage
Also, please send the rev slider files to my devs email wdoutjah@gmail.com
Thank you
Guys, dont u have plans to add page builder for this theme? thats another missing piece of this awesome theme
Hey Aimhomes,
Thank you for your comment.
Could you please send us the code you are using? It sounds like you are using wrong code.
Please have a look at the example of tested and working shortcode to create button:
[button color="red" size="large" light="no" icon="fa-map-marker" open_in_new_window="yes" link="http://themeforest.net/item/converio-responsive-multipurpose-wordpress-theme/9466052"]Converio[/button]We just send you e-mail with the export of sliders in the attachement.
Currently we do not include Visual Composer with the theme (we are planning to add this plugin in the future), but shortcodes that we created are very easy to use and in the download package you can find many examples of shortocodes usage (for example direct pages from our demo), so that you can run the website very fast and easy (just replace the content inside the shortcodes).
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Its solve.. I have a different problem now.. seems the blog page set inyo blog with masonry sidebar is not working..
Also, i dont see the shortcodes for the Dividers, please guide on where to see the list of the shortcodes for Dividers..
Thanks
Hey Aimhomes,
As for blog: Please add new page and choose the proper template, for example “Blog – masonry sidebar” then please click on “Publish”.
As for the divider you can click on Pages -> add new -> visual mode. Then please hover on the orange plus button and then Typography and click on divider. You will see this code in visual editor:
[divider type="e.g. 1, 2" width="e.g. small, medium, wide"][/divider]You can edit that code from above to for example this one:
[divider type="2" width="medium"][/divider]In the download package Dummy data/shorcodes-pages/dividers.html you can also see the shortcodes combinations we used on our demo.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hey Aimhomes,
As for blog: Please add new page and choose the proper template, for example “Blog – masonry sidebar” then please click on “Publish”. - I have done this already and already added in on the static pages.. but masonry is not showing up
Please also have a look here: https://wordpress.org/support/topic/custom-page-template-doesnt-work
Try to re-assign the theme, meaning change your current theme and activate the default WP theme, and then change and activate your current theme again. That should fix your problem.
Have you modified some templates files? Could you please make sure if some plugins is blocking chooseing the template? Could you please write if you edit the blog page then you can see thetemplate selected “Blog – data exposed”? Could you please make sure that you have got all template files correctly uploaded to the host?
In general we tested this feature on many different hosts, so most likely some plugin or WordPress configuration is causing it.
Kind regards,
ThemeMotive team
No template is modified.. I did your suggestions already but no chance
It looks like you already changed the template to “Blog Masonry”, so if you can’t change it now to “Blog – date exposed” it means that perhaps you are using some cache plugins, which are showing old settings. Could you please disable all “cache” plugins that may cause this or refresh the cache in that plugins settings? Then it should works fine.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello there,
I am working for my client with your theme. Please can I get Revolution slider import file? Theme package not included this. My email id vinu@winvish.com
Thanks in advance, Vinu Narayanan
Hey Vinuknarayanan,
Thank you for your comment.
We just send you e-mail with the export of sliders in the attachement.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello, im interested to buy this theme, need to ask some questions : - does it has a layout builder app included - is there possibility to add a sidebar?(because i havent seen in demo) - can you send me some links of websites that are using this theme?
Hey Chandertary,
Thank you for your comment and interest in Converio
As for your questions:
1. Currently we do not include layout builder with the theme (we are planning to add this plugin/feature in the future), but shortcodes that we created are very easy to use and in the download package you can find many examples of shortocodes usage (for example direct pages from our demo), so that you can run the website very fast and easy (just replace the content inside the shortcodes). The advantage of using our “Converio Shortcodes” plugin is also that the generated code structure is more clear and easier to maintain.
2. Sure, there is possibility to add custom sidebars and change the position of sidebar (for example to “left”). Please have a look here: http://thememotive.com/converio/unlimited-sidebars/
3.We recommend you to go through the comments. Sometimes our Customers are sharing the links to websites, where they used Converio theme.
Hope it helps!
Please let us know if we can be of further assistance.
Happy New Year!
Kind regards,
ThemeMotive team
Best support ever! Thank you for being patient and all the help you provided.
It made a big difference.
Lana
You are welcome
Thank you so much for great feedback
Happy New Year!
Kind regards,
ThemeMotive team
Hi,
Nice Design!
And have some doubts? 1) In same template we can change the sections? (i want to add some pages sections to home page? it’s possible? ) 2) We want to create backend for contact us & Subscribe? 3) We can change the theme elements to page to page?
Please let me know.
Thanks, Kummith
Hey Kummith,
Thank you for your great feedback We appreciate it a lot
As for your questions:
1) Yes, you can mix the shortcodes from different pages. In general pages like “homepage”, “services”, “pricing’, “faq” are created via shortcodes usage.
2) If you want to have custom backend code for contact us then you woul need to modify php files (it’s possible). For “Subscribe/Newsletter” there is used “Newsletter” plugin. Please have a look here: https://wordpress.org/plugins/newsletter/
3) Yes, (we already wrote it in point 1) it’s possible to use any shortcode on any page.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thank you for your feedback.
We need developer for those changes or we can do it in WordPress admin panel?
Please let me know.
Thanks, Kummith
You are welcome
It depends how much advanced customization you are planning to implement. If you want to use shortcodes then in general you don’t need developer (if you are already familiar with shortcodes usage).
In point 2 you mentioned that you are planning to create your own backend. Could you please write if you mean that you will add your own custom php codes or do you mean that you want to change some basic settings in the admin panel? If you plan to just change some existing settings then you also won’t need developer.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thank you.
Custom Newsletter also is there in theme? And if i want to add some page is aside sections, it is possible? (like a About us & services).
And in Footer also can add more sections?
Please let me know. B’coz i never used WordPress. And i want to learn from Admin side.
Please help me out.
Thanks, Kummith
1. Yes, you can add sideabr for pages like about/services.
2. You can use Newsletter plugin and customize it according to your needs using the settings . Please have a look https://wordpress.org/plugins/newsletter/ . You can install and activate this plugin for free to see if willl fit to your needs.
3. Yes, footer is widgetized and you can choose number of columns and use any widget there.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
One more doubt….. if am buying this theme, are you giving with the Design? ( Like a demo link same in WordPress? or just a WordPress theme?)
I am looking for with WordPress design, so i can edit content & images only.
Hey Kummith,
Thank you for your comment.
Images used on the preview site are for demonstration purposes only and they are not included in the download file.
If you want to add page (for example “pricing” from the demo) then there is fast way to do that, please:
1) go to WP admin panel then click on Pages -> Add
2) On “Display Options” please change to “Show title -> don’t show” and “Sidebar position -> don’t show”
3) Go to dowanload package “Dummy data” -> “shortcodes-pages”
4) Copy all the text from choosen/modified html file (for example pricing.html)
5) Change the WP editor to “Text editor” (instead of “Visual”) and paste the text from pricing.html to “Text editor”.
6) Edit the text you want to change.
7) Click on “Publish”.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello Team, OVERALL LOVE this theme. Solid.
Want to customize “Breadcrumbs” background color. Trying to change the background color in the CUSTOMIZE section and unfortunately it’s not applying to the site. Bug? Something on the list to be fixed? or do I need to hard copy that change somewhere? Have a few workarounds on other items! https://www.dropbox.com/s/syx1eu5ofuzhgrp/Screenshot%202014-12-29%2016.54.42.png?dl=0
Hey Jbbman,
Thank you for your comment and positive feedback We appreciate it a lot
Concerning the breadcrumb color it sounds like little issue to fix in the next release. Thank you for mentioning about it. For now could you please use this code in General -> Custom CSS for now to change the background color:
.breadcrumb { background-color: #000; }Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
