400 comments found.
Hi!
At the section-works I have a few articles, each with a slideshow of around 8 images. I seem to be unable to find out how these images are sorted; they are now random and I need them to be sorted (preferably by file-name). Is this possible? See: sanneknoll.nl
Regards Sanne
Hi Sanne,
The slideshow could be added from the articles you are displaying. Please edit the articles from backend: Content > Article manager > Your article > Images & Links > Caption (intro or full)
What says this field? perhaps something like:slide:images/something-else/
Which means the slideshow is build by adding the images located in that folder in your site.
Let us know if this make sense
Regards
Hi,
Thanks for your reply. Yes, I figured this. But how can I change the order in which the images are shown in the slideshow? Now they seem te be in a random order, but I would like to have a specific order.
Regards, Sanne
By default seems is using the creation date of the file or the name of the file.
Example, try renaming the images in the following pattern: 1.jpg, 2.jpg, 3.jpg etc
Check if the images are being displayed in thats ame order.
Yes, I also thought it’s sorted on creation date or filename, but this doesn’t seem to be the case. I’ve tried both ordering on creation date and filename, but it still displays randomly. I cannot find out what causes this… Hope you can help me solve this.
May you send an email using our profile page: http://themeforest.net/user/htmgarcia with this same details of your request – add the access of your website (FTP and Joomla backend)
Also, include the article or module to test the issue, please.
Looking forward to help you
I’ve sent you a message about a week ago. Hope to hear from you!
Hi Sanne,
Already replied 
Regards
Thank you so much for fixing it!!
Regards, Sanne
I’m glad to be helpful
Don’t forget to rate us 
Hola Garcia, me parece que la documentación es muy deficiente ya que no explica con suficiente detalle el uso de la plantilla y sus módulos, o al menos indicar cuando se realiza la compra que el uso de la misma requiere un nivel avanzado o mínimo de conocimiento en la programación de paginas web. Recuerde que existen muchos usuarios de paginas web que no necesariamente nos dedicamos a crear paginas y lo único que nos interesa es crear una pagina y poderla administrar nosotros mismos. Al no tener respuestas a mis “preguntas obvias” te puedo decir que fue una mala inversión de mi parte y espero que no les paso lo mismo a otros usuarios. saludos
Juan
Hola maximusrc,
Proveemos soporte para responder tus preguntas.
¿En que podemos ayudarte? Por favor publica tu duda con detalle.
Quedo a la espera de tu mensaje.
Saludos
maximuscr
Para asociar los artículos con los modulos como Last Works o My Isotope configura dichos módulos, en el parámetro Category elige las categorías de artículos a mostrar.
Crea modulos, y manualmente escribe en el campo de posición de módulo el nombre: services (como ejemplo). Esto mostrará este contenido en lugar del mensaje “You must set at least a module in the position services”
Espero esto haya sido de ayuda. Cualquier cosa, estamos a tus órdenes.
Saludos
Hi.. I lost my googlemap position..i can’t find it in module position..How can i have it back ? I also already emailed the question.. Thank you..
Hi rwaempires,
The google map position is created, you can created again if is your case.
Not sure if you mean you deleted something. Please try assigning your map or other module to the position googlemap Type manually in the module position field of your module.
Regards
I can’t find the googlemap position in the module position selector. How can i recreate it ?
I mean, type the module position name manualy.
If you need more help in this taks, please send us the access and step by step details to http://themeforest.net/user/htmgarcia
Regards
Hi i don t understand wery well the “About” position and module.
This module display only image of the category’s article i choose ? i can’t see the text of the article ?
Hi johnantony75,
Did you read the documentation/index.html from the zip you downloaded from Themeforest? There in “About” section we explain how to build it.
Regards
Yes i read it i know how to build it but when i test the demo site i don t know how to see article i just see the picture
You can go to Extensions > Mdule manager and search the modules with the word “About” in the name.
You can also email us from http://themeforest.net/user/htmgarcia sharing all the details, including Joomla access to see how is your site and provide better assistance
Regards
Hi there, do you have a quick start package with joomla 3.4 Thanks
Hi arturosil,
Yes, we have a quickstart package for Joomla 3.3.x
Once you install update from Components > Joomla update to 3.4
Hopes this helps
Regards
Hi Why does not mod_circle_contact? After pressing the “SUBMIT” button, nothing happens. www.allvisa.nichost.ru
Hi akomarov,
I tried the last login access for teh administrator you provided in one of your emails. Didn’t worked, would you mind double checking and replying back an email with the right ones, please.
Regards
Hi! How do I remove or skip one or two modules on the page menu “USLUGI” – for Russia (“Services” for ENG) (second menu) as “Single article” (not External URL)? www.allvisa.nichost.ru
I do not need to show these two modules … (You must set at least a module in the position services) (You must set at least a module in the position about) https://yadi.sk/i/I9KNvoiUeS5CgHi akomarov,
1. Check those modules are not assigned to that page. Edit every one and go to Menu assignment tab. I think this is correct right now.
2. Email me FTP and Joomla backend access to take a look for you. Do a backup of this site also – http://themeforest.net/user/htmgarcia
Attach this same details in the message, please
Regards
Hi I sent you information in the mail.
Just replied 
Thank you. The problem was resolved.
I’m glad to hear that!
We appreciate if you give us a rating 
Good day! I set up the menu “USLUGI”- for Russia (“Services” for ENG) (second menu ) as “Single article” (not External URL). www.allvisa.nichost.ru. But when you click on the menu “USLUGI” (“Services”) article is not displayed correctly.
I see the issue.
Did you installed any third party extension that may be related or customized the CSS or any core file of the template?
Looking forward to help you
Regards
Another pattern is not installed … Modules and castom CSS installed by default when installing joomla and included in the template SimpleKey.
https://yadi.sk/i/K50BXoaPeKd7p https://yadi.sk/i/llT2vOt4eKd9zHi! What is the problem?
Hi,
We already find the issue. We replied your emai with the fixl. Please check and we recommend post your concerns just once 
Looking forward to help you
Regards
Hi! The problem was resolved. Thank you

We appreciate if you give us a rating
Regards
Hello! Need your help with social-icons, I would like to add (change) social icon witch is not included in your template. I would like to have the correct description of the icon, let say I will swap the tweeter icon for mine in EI-elements.png, I will use tweeter class to make it working but the description will stay tweeter. Please tell me where I can set up description I would like to have. I have seen some settings in layout.css, but it is somwhere else, I cant find it. Thank you in advance.
Hi Pablo_x,
You can do that by editing the image file UI-Elements.png replacing the twitter icon with your own in the very specific place.
Hopes this clarification helps
Regards
Ok, but that was not the question, I did that and the icon is ok, but when I hover it, it shows tweeter (should be let say icloud), I would like to change DESCRIPTION of the icon, where can I do that?
I see. What is the url of this page? Please post in your next reply to see your current progress.
Regards
Hi,
A question: how is possible to have the right link to open a portfolio item? In my website the arrow link doesn’t work. I also created a hidden menu with a link to the category but nothing. I’ve activated the SEO settings and changed the .htaccess as usual but it still doesn’t work.
Link: http://www.filmika.it/nuovo_sito/en/
Regards.
Tommaso
Hi Tommaso,
This is a link to one of your portfolio items: http://www.filmika.it/nuovo_sito/en/?option=com_content&view=article&id=19&catid=14&Itemid=151
I can see the content. Not sure what is the problem, honestly.
In your email I replied asking for more details as is obvios I don’t understand your concern.
Looking forward to help you
Regards
Don’t know, now it works, until I wrote the first post it didn’t work.
Anyway, thanks for your quick reply, best regards!!!
If you want to put in the list of the websites realized with your template here is the link: www.filmika.it.
Regards.
Hi Tomasso,
Great job on the site! Just added to the description 
Regards
Hola buenas noches.
¿Es posible ocultar botones del menú desplegables sin eliminar el contenido de la página?
Saludos Cordiales.
Hola Oscar,
Joomla tiene la flexibilidad para manejarlod de diferentes formas. ¿Cuál es el link tu sitio web?
Saludos
Gracias Garcia por tu amable respuesta. Te comento: aun no esta montado en Web, lo tenemos en un servidor local. Uno de los problemas que tenemos es que en e menú superior de la pagina esta ligado al cuerpo de la pagina ¿Existe la posibilidad de seguir conservando el cuerpo de la pagina, eliminando el botón del menú correspondiente?.
Ya veo.
Por razones de seguridad, por favor publica tus comentarios con la misma cuenta con la que adquiriste el template. Agrega todos los detalles en ese nuevo mensaje.
[English] Please ask for support using the account which you bought the template in order to receive support help.
Quedamos a la espera de tu mensaje.
Saludos
Ah ya veo. Tienes toda la razón, disculpa. Me conecto con la otra cuenta.
Gracias 
This is not working. I tried both linkedin and linkedIn … no luck.
Hi windgate,
May you be more specific about your concern, please.
Looking forward to help you
Regards
Hi, is it possible to disable the responsive design?
Hi firststudios,
The template doesn’t have an option to disable it, maybe you can try removing the media query code from the CSS files (inside the folder templates/vg_simplekey/css/). That may works but not sure if will work as you expected.
Let us know your comments
Regards
Can you tell me if the visual composer will work in joomla? if it does how to do install it
Hi tomwilliams1987,
Which specific visual composer extension do you mean?
Nice design but the documentation is atrocious.
Hi dscauthentic,
Do you need help in something in specific?
Looking forward to help you
Regards
Hi I have emailed 3 times over the last 2 weeks with a major translation issue with the template. Unfortunately I do not get a response 
Can you please check!
Hi komdesign,
We have only one last email from you that was replied today. Please check your email and let us know if our suggestion worked as you expected.
Regards
Hi, is it possible to fix a marker on the Google Map Module (the classic red marker for the address) and to set the zoom on the map?
Thanks, regards.
Hi tommaso_bosso,
Try creating a custom html module with the editor disabled and adding the embed code Google maps provide. There you can set a custom zoom and marker.
Regards
Hello,
When I click the isotope items, it opens the overlay window for details, however all the browser freezes for seconds then it shows the content. Once i close the window, the website doesn’t scroll anymore and I cannot open another item in the isotope portfolio.
Thanks
Hi jackjouck,
Please try another software to decompress by doing right click on the zip > Open with.. > Choose another decompressing software. If you still experience issues please let us know by contacting us from http://themeforest.net/user/htmgarcia
Regards
My website is installed and working, however I have this problem from the beginning, I thought it was a jquery problem. But I cannot fix it. I have already decompressed using winrar archive. and installed many months ago. Please let me know the fix. I have sent you the website to your personal contact page mentioned in your previous reply.
Regards,
I send a message but no reply. Could you please check it and get back.
Hi jackjouck 
We just replied. You forgot to attach a link of your site in the last reply. Is possible you are using a third party extension that is conflicting the site?
Looking forward to help you
Regards
Hello, Long time and I still have the same issue, last time I removed the link of isotope, but now I need it but I still have the same issue, whenever I click on an isotope Item under “Our Works” section my whole browser get frozen and the scroll got disabled. http://goo.gl/Z2m5NI
I noticed the module probably has been customized; it doesn’t load the links as it should be due the remove of some settings.
Hello, I’m very interested to developer a website with this beautiful template, I just have a question: is it possible to have background video instead the image carousel without compromising the code?
Thanks, regards!
Hi tommaso_bosso,
The template doesn’t include support for video background unless you make it work with that feature by yourself.
Hopes this helps, regards
Ok, thanks, nothing hard that I can’t do, I just wanted to know if it was a feature in the template like Trinity.
Thanks again, best regards.
I have a question —-
I put the menu in the middle of the website, and I added positions left menu, and right menu.
the problem is that the menu on the right, does not make me the scroll to the positions.
the menu on the left if you do because it is the main menu, but the right menu, does not.
That class will have to put that menu ??
I need to add something to AS ??
Tnanks for all …
Hi 3lines3lives,
What do you mean by “AS”?
Please post your questions using the account which you bought Simple Key 
We will do our best to assist you
Regards
“AS” = actionScript
sorry
Not sure what do you mean, AS is flash related: http://en.wikipedia.org/wiki/ActionScript
This is a Joomla template 
Sorry, I meant JS
I put the menu in the middle of the website, and I added positions left menu, and right menu.
the problem is that the menu on the right, does not make me the scroll to the positions.
the menu on the left if you do because it is the main menu, but the right menu, does not.
That class will have to put that menu ??
I need to add something to JS of scroll class ??
I see.
Please post your questions using the account which you bought Simple Key 