66 comments found.
Hello, How can i hide “Home” showing under the category list. I want to keep home in main menu, but just remove from category panel. Please help
Please ignore this… I’ve just found how to remove it. Thanks
OK fine.
there are three selections ” featured ”,” best seller”,”special ” ,but only “featured” works, “best seller” and “special” no where to add the products, why? does the theme is not complete?
Hello, In our theme package it is complete, but may you miss some steps, please refer documentation steps.
Still any problem, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly guide you with all your theme related issue.
We recently purchased this theme for our eCommerce platform Kay-Twelve.com and we love it. The support from the author was above and beyond. A big thank you to Pushpendu Paul for putting up with us. The service even though we are on different sides of the world was top notch!
Thanks again!
Alicia Dunlap E-commerce & Marketing
Kay-Twelve.com | MartinPublic LLC. Toll Free 888.624.5451 ext. 23 | Fax 614.423.6750 | www.kay-twelve.com Address 5625 N. High Street | Suite #1 | Worthington | OH | 43085
Thank you.
Hi! I’ve bought this template, but I can’t find .PSD “shopping cart” and “item page”, “account page”.
We’ve only provide master pages of theme design so you can easy to customize. (such as, Home page, Category page, Product Info Page, Sprite…)
Hi Do you have RTL ?
This theme not support to RTL.
hi, good theme but i have a question can i add a listbox like this to the theme whithout break anything ?
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question.
Bought the theme and set it up but cannot seem to get the boxed version to load which is my preference. Is it a different download?
No, Box layout also included with our theme package. If you are not able install our theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server.
Yes, It’s possible to remove hover effect for add to cart, wishlist and compare button.
can add number of boxes, can fill in multiple quantities?Not 1 pcs?, and then added a shopping cart, from the list page?
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your requirement and changes.
Does this theme support a multi-store setup in magento, so let’s say I have 3 different stores setup in magento, can all 3 have different colors using this same theme?
Yes, Our theme fully support to multi-store as well.
Thanks!
You are welcome.
Terrible support. I reported a bug with the theme and they said that it was a “Magento related issue” but did not provide any answers to fix the issue.
We provide life time free support to any theme related bug. And yes, If any issue with your extra extension or default magento store then we are not support for it. We provide life time free support to any theme related bug. So please again contact to our technical team with all your details via your ticket so they can check it again.
I’m extremely upset at the service on this product. I’ve opened up two cases due to this completely breaking my staging site and have not heard back from the Templatemela support team at all. Not even a courtesy response!
Can you provide your ticket id? so we can check your issue now.
is it supporting RTL?
No, This theme not support RTL.
Hi, Can you tell me how to remove the text, in the newsletter section in footer please?
“Loren Ipsum, you need to be sure there isn’t anything”
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical changes.
I don’t want to waste anymore time… Can you just tell me what file I need to edit? The location…
Ok, You can edit from “subscribe.phtml” file (app/design/frontend/default/MAG090198/template/newsletter/subscribe.phtml)
Great, Thank you
You are welcome.
Hi, is there a quick start file i can use?
No, Need to install our theme manually. Already included documentation file for easily install theme, And still you are not able to install this theme please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server.
Is there an Ajax Add to Cart extension you know works with this theme, I have tried to get the plazatheme one to work and parts of it do but most of it does not?
Ajax Add to Cart extension not included with our theme, but if your extra extension working with magento default theme then it should work with our theme as well. If any issue with our theme only then contact to our technical team at https://www.templatemela.com/support/ so they can help you.
I know its not included but do you have any recommendations of one that is likely to work with your theme?
Sorry, Need to search by your self, If your extension working with Magento default theme then it should work with our theme as well.
Hi,
I opened a ticket for some time already, nobody look into it yet, could you please solve my problem for me? My ticket is #BNN-310-28386, my problem is on new product page and best seller page, there is no page count for customer to click on it, like page 1, 2, 3
example, I have 30 new products, if page limited to show only 24 products, but there is no page 2 for customer to click and view another 6 products, could you please help me on this?
Yes, We have seen your ticket and assign on first priority in our ticket system. So you will get update very soon.
Hi,
Please let me know where i can change “Default welcome msg!”
I need to know this as soon as possible.
You can change from Magento admin panel, System > Configuration > Design in Header tab area.
Hello i am still waiting for a answer Ticket ID #ZEV-641-26577 can you please Fix the problem ??
Yes, You will get update very soon via your ticket.
hello Ticket ID #ZEV-641-26577 i am still having problem with the theme when i install it the product page not look at the demo and the dont show show 4 products per row ? please need this fix soon i have send a email the support but i got no answer yet .. waiting for the answer
Thanks
We have seen your ticket so you will get update very soon via your ticket.
hello i create a ticket and here the Ticket ID #WIM-917-39489 please need that problem fixed soon thanks
Yes, You will get update very soon via your ticket.
