4620 comments found.
Hi there. I’m trying to set up my store…how do I set up the FAQ page like the demo? I don’t see an option for that. Thanks!
NEVERMIND…I always find it after I ask… Great theme, thanks again!
Hello chocopink, we’re glad to hear that from you. Thank you, HaloThemes Team
Hi, how do I resize the slideshow pictures? It’s too big on my website 
Hello namimosha, could you please send us your store link to support@halothemes.com and then we will check back for you. Thank you so much, HaloThemes Team
I haven’t published it to the public yet but is there no general solution?
Hello namimosha, could you please send us your email address and then we will send you the solution. Thank you so much, HaloThemes Team
Okay, nawwarmiza@gmail.com Thank you in advance! 
Hi, I have been waiting for your e-mail
Hello, we have just email for you. Could you please check it again? Thank you, HaloThemes Team
Looking at purchasing this theme and have a couple of pre-purchase questions.
1. With this theme are there any apps that the theme needs to work properly? For example, I really like the tab feature on each product page, is that built into the theme or is it a separate app?
2. The ajax layered navigationn module looks awesome too, is that included with the theme purchase?
Hi twrench, please find below our answers for your questions:
1/ We use some apps within the theme (For ex: Reviews, Swiftsearch). Tabs in product detail page is built-in feature and not app.
2/ Yes, this module is included within the theme.
We hope that our answers can help! Thank you!
Dear Team, first of all I loved your theme very much and going to buy it very soon, but before I decide to go for it. I have few questions kindly answer them to make me buy your lovely theme. I have dropped you an email, kindly respond asap. thanks.
Thank you for your interests in our theme. We already replied your email, could you please check your inbox? Thank you!
Hi there…I was working with ‘Simon’ to add some nested menus and now have not heard anything for 3-4 days. I’ve sent a skype request and follow up emails but have not heard anymore. How can I please get a response?
Cheers, Leigh
Hi Leigh, we are sorry for the late reply. We already sent you an email for the work in detail, could you please check your email? Thank you very much!
Is there a way to move the “Three Banner Bottom” to the top of the page? right under the slideview banners. I Also sent email about the fixed navigation where the cart and search icons are in white. I need them to be in black,
Hello, we already replied your email, could you please verify it? For the Three Banner Bottom, you just need to move the code right under the slideview. Could you please send your request to support@halothemes.com? We will help you to do it. Thank you!
Hi how do i update this theme without loosing all my information?
Hi Sam, we already sent you the guide, could you please check our latest email? Thank you very much!
Hi I really like your theme and want to buy it. The only question I have is , would it be possible to use genesis framework with it?
Hello, do you mean genesis framework of Wordpress? If yes, we are sorry that Shopify themes cannot work with Genesis framework. If no, please send us the link of the framework you mentioned. Thank you very much!
Hi, How do you update the theme without losing all current information?
also i have alot problems can you help me?
Hello daiky, could you please email for us (support@halothemes.com) about your store issues, we will check back for you.
Thank you so much, HaloThemes Team
Hi, i just add you on skype can you check skype please? and i will email you if you are not on skype
ok I email you
Hello any body there i need help please
Hi Daiky, our support team already replied your email, could you please check your inbox? Thank you very much!
Hi i did that just now check your email
How do you update the theme without losing all cuurent information?
Hello Jason, we have just email for you from support@halothemes.com.
Thank you so much, HaloThemes Team
Hello, How can I add a logo, search box, + check out box all within the navigation when I scroll down? only thing attached is links.
Hi katrinrais, our latest update includes this feature (will submit within today). You can wait and download this new version to get the feature you need. Thank you!
Hi, when will the update finally be ready for translation? i wait almost 2 months now? it was supposed to be 1 week first, then 3 weeks but there is still no update. Can you give us a release date please?
We are really sorry for the late work. When we update the theme, there are more and more things to be updated. Today we will release an update with many improvement. There is only the multi-language feature which is still under testing phrase and will be released soon this week. Hope that you understand our efforts! Thank you!
Hello, How to reduce the size of header of frontpage.
Hello, could you please send your website link to support@halothemes.com? We will check and give you a solution. Thank you!
Hi Great Theme! I just have one question on the Newsletter Sign-Up i have added my MailChimp Action URL but i keep getting 404 Not Found do you have any ideas?
Thanks vudugraphic for your theme purchase. Could you please send your store link to support@halothemes.com? We will check the issue for you. Thank you!
Hello, I would like to select the position for the slider caption. How can I do that? for example you have in your demo the 3rd slider caption to be at the left and the first one at the center. I would like to be able to pick where the caption is going to appear (Left , right or center)
Please Help!
Hi teresasantamarina, thank you for purchasing our theme. Could you please send your store link and account to support@halothemes.com? We will help you to setup the slideshow you wished. Thank you!
Hi, do you have currency rate for Malaysia?
Hi Namimosha, yes you can use Malaysian currency on our theme. Cheers!
Pre-purchase question, how often do you need to update this theme?
Hello, thank you for your question. We don’t have specific timing for the update. We often review our clients’s issues and feature requests to fix bugs and update new features for the theme. Depending on the complexity of the features, we will release the update soon or not.
Please let us know if you have other questions! Thank you!
How is it going about the big update ? Mainly the french translation ?
How is it going about the big update ? Mainly the french translation ?
We are sorry for the late reply. Beside the language feature, there are many options and features we would like to update for the theme on this release so we need some more time. We are working hardly to release it ASAP. Thank you for your understanding!
- Can you add a currency conversion for CAD and CNY?
- Can you please add a social icon for tumblr?
Thanksxx
Hi irishtoh, thank you for your theme purchase. For the currency, you just need to follow our manual guide to setup the currency conversion. You can also setup the newsletter from Theme setting (Newsletter section). For the tumblr icon, could you please send email to support@halothemes.com? Our support guys are pleased to assist you to do it. Thank you!
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