971 comments found.
Hi, presale question: Will it be compatible with woocommerce 2.3 coming out soon?
Cheers.
Hi there!
We’re planning a compatibility release early next week for Adrenalin as soon as 2.3 goes out of beta.
Best
Simon
Hi there
1) The language flag switcher uses the wpml plugin – you can get that from www.wpml.org
2) Re: the magnify glass, you’d need to use a separate plugin for that functionality – it’s not standard WooCommerce. Something like this might work: https://www.magictoolbox.com/magiczoomplus/modules/woocommerce/
Regards
Simon
wpml is for language switcher i want just multiple currency when i click in india prise must in inr and same as us-USD
WPML is for multi-language and multi-currency. It’s what we use.
Best
Simon
hi, i have installed the plugin but it wont work for me if you can give me then i can give you id pwd of site ok i mailed the detail on support@commercegurus.com
please check
We have a 6 part video tutorial on WPML and Adrenalin on our YouTube channel – you can follow that:
https://www.youtube.com/channel/UClvNafnizyoA1u-Ul1B0nCQ
Regards
Simon
hi i want to know that from where the country comes(from backend) and can you add the magnify glass on product page when i mouse over it in product description page
Answered below!
Hello Sorry to bother you again,
I was did a performance test on my website http://gtmetrix.com/reports/athleticdiscount.com/QFEL122Ithe issue that I’m having is that the website is trying to call the file
http://athleticdiscount.com/wp-content/uploads/titan-framework-gambit-vc-4k-icons-free-css.css?ver=4.1However no such file exists. This makes it return an error 404. Please advise on how this can be fixed. Thanks.
Hi there Zixpk,
Thanks for getting in touch!
There is a minor bug with the 4k icons for Visual Composer plugin which causes this issue on some servers. If you’re not using the features of this plugin (it’s used to generate icons on some pages like the about us page that e ship with the demo data) you can simply deactivate and delete the plugin which will resolve the issue.
Best,
Colm
Hey, My page has suddenly started giving me the message “you do not have permission to preview drafts” anytime I try to use the preview button. The account is an admin account and I’ve tried updating all plugins. Any idea whats up?
Hi there,
This is not a theme related issue – you’ll see there’s a ton of people who have this issue with WordPress via a quick google search for that error message.
e.g. https://wordpress.org/support/topic/you-do-not-have-permission-to-preview-draftsThe most common solution seems to be to delete all cookies and re-login.
Best,
Colm
Hi Colm, First of all i love this awesome theme! Smooth and appealing !
I have a question about the mega menu. Is it possible to create a mega menu without multiple parent and childpages.
Example : Productcategorie 1 as parent menu item and the subcategories in the mega menu?
If i use the full width class it shows up likes this : http://postimg.org/image/4oj608sp7/full/
But i want to let it look like this Subcategories in the megamenu: http://postimg.org/image/latwszyrp/
Thanks in advance!
Hi there,
Thanks for kind words 
The Mega Menu relies on a very specific set of classes to be added to the menu interface as detailed in the theme docs.
Anything other than the method detailed in the docs is going to require customization.
Take a look back at the docs for the mega menu setup and see if that will work for you.
Best,
Colm
Hi,
Thanks for your fast reply. I already thought so. But thanks for your confirmation! I’m gonna take a look and see what i can create.
Thanks again! Regards, Motoko
Hi Colm,
I’ve read some comment of you about the pagespeed of your theme. And you said that the theme is designed for speed and if we got some speed issues it could be due the hosting we’re using.
Unfortunately i’m experiencing slow load speeds with your theme. I’ve deactived various plugins i don’t use like :
4k Icons for Visual Composer – Free Envato Toolkit Advanced Sidebar Menu MailChimp Regenerate Thumbnails WP Retina 2x YITH WooCommerce Ajax Navigation YITH WooCommerce Ajax Search YITH WooCommerce Wishlist
Also tried caching and js minifying with no improvement.
I’ve also tested the demo site on page insights which gives a low score of 50/100.
Any tips or tricks?
Hi there
The issue here is not really the theme – it’s your host.
If you’re unsure about this just run our demo site through Google Pagespeed – we score 77 on the desktop score which is excellent for a WordPress/WooCommerce theme with a lot of elements on the homepage like high res images and video.
We’re actually in the process of writing detailed recommendations for WooCommerce hosting. Part 3 just went live this week and offers up many suggestions with regard to optimal hosting for WooCommerce. You can view it here:
http://www.commercegurus.com/2015/01/19/best-woocommerce-hosting-plans-part-3-vps-providers/Best
Simon
Allright, i will take a look at another host.
Another question if you don’t mind, i’ve placed widgets in the top toolbar. But the right toolbar disappears when scaling down. Only the left toolbar stays visible.
Hi there,
this is by design.
The top right widget area is hidden on smaller viewports and a mobile search widget area is displayed instead.
It’s necessary to hide the top right widget area on smaller viewports to ensure an optimal design for smaller devices.
Hope this helps,
Colm
Hi Colm,
Allright, then i’ll switch the contents of the toolbars. Thanks again for your reply.
Regards, Karim
Hi, love the theme, works well in most respects. Is there a way of changing the default bog post and single post image containers? We work mainly with square images, particularly for head and shoulder images, currently there is too much white-space around the image.
If not, is it possible to remove the image from the single post page? Thanks!
Hi there,
Did you try one of the alternative blog layouts like this one? http://adrenalindemo.commercegurus.com/blog/?blogimages=leftYou can select this layout from within the Theme Options.
Let me know if that helps,
Colm
Hi Colm, yes – with square images it looks like this:http://ehotelier.wpengine.com/category/news/ – not great!
Ah ok so you’re images are much smaller!
You would need to make some tweaks to content.php to suit your requirements.
If you setup a child theme you can simply copy in content.php from the parent theme and then change the grid to be a 3/9 grid (rather than the current 6/6 grid).
line 39 of content.php
change from
<div class="col-lg-6 col-md-6 col-sm-6">
to
<pre>
<div class="col-lg-3 col-md-3 col-sm-6">
line 46
change
<div class="col-lg-6 col-md-6 col-sm-6">
to
<div class="col-lg-9 col-md-9 col-sm-6">
you'll also need a small css tweak which you can add either to your child theme or via Theme Options -> Custom code
<pre>
.content-area img {
max-width: 100%;
}
</pre>
Hope this helps,
Colm</div></div></div></pre></div>
Thanks Colm, Perfect, will get our team into it and let you know how we get on! While I have you! Your theme and our site relies heavily on LayerSlider. Do you know a way of auto scaling images? It if I have two sliders, one 600×600 and one 300×300, how can I scale all images to 600×600 and have LayerSlider automatically size them to fit the 300×300 slider? At the moment, any image that is not exactly the same size as the slider is either cropped or leaves a lot of blank space around the sides. I hope that makes sense? Thanks Matt
Hi Matt,
In my experience with Layer Slider I find it’s always best to upload images to fit the proportions desired. (e.g. in your example, both should be 600*600px). There may be a way of doing auto scaling but it’s not something we’ve ever done so you would need to check in with the Layer Slider team to see if it’s possible.
Our tried and tested method is reflected in the demo slides we ship with the theme.
Best,
Colm
Hello, My website is http://athleticdiscount.com/
I have enabled SSL on the cart & checkout pages. However my browser says that it’s not fully encrypted.
I pinpointed the issue to the Cart in the main menu. The product images inside the cart are served as regular none https links.
These images are causing web browsers to display the checkout page as not fully secured.
How can I fix this? I would like the images in the menu cart to be served in https when the webpage is https.
Thank you.
Hi there,
I can see your issue but I think it’s down to how you’ve configured SSL.
The images in the mini cart in the nav bar are called simply with
$_product->get_image();which normally respects your http/s prototcol. You may need to review your ssl setup per the instructions here http://docs.woothemes.com/document/ssl-and-https/
You may also need the WordPress HTTPS plugin referenced in the WooCommerce doc link above.
Best,
Colm
Hey Colm, Thanks for your replay. After doing everything it seems that the real issue was with the mailchimp plugin.
The file /?mcsf_action=main_css ver=4.1 was causing the issue.
After uninstalling mailchimp plugin everything worked correctly.
ok great to hear you got a resolution 
Hi, I working on the video banner on the Home Page and I uploaded an MP4 video to my Media Library. When I look at my website from my tablet (a Windows 8.1 HP Steam), everything is fine and the video plays perfectly, but when I look at the website from my laptop (from which I’m modifying the website), video simply doesn’t start…
Any idea what is happening?
Best regards,
Max B
P.S. Your theme rocks!!!!!
Hi there Max,
Thanks for the kind words 
Please send us your site details to support@commercegurus.com and we’ll take a look. Please also include your WP admin user/pass as well.
Thanks,
Colm
Hi, in responsive mode on my cell phone, I view a product, and it shows the variations, but when i make a selection it does not show the price of that variation on the product.
Thebestscents.com/newsite
Hi there,
Can you email us a specific product url to support@commercegurus.com so we can take a look?
Thanks,
Colm
How can you add the page banner and control page title options if you don’t want to import the demo content? Not all site builders are starting from scratch and are able to import the dummy content.
Hi there,
If you shoot me an email to support@commercegurus.com I can send you an xml import of just these options.
Best,
Colm
Hi! I have a trouble. I bought and installed adrenaline. All perfect. I did it in Spanish. But i need it in two languages (spanish and english) I used Polylang in other webs, but i can´t use it with Adrenaline. How can i do?
I want to translate it by myself (not automatic translations) to show it to spanish or english.
What can i do?
Thank you!
Hi there,
For multi lingual WooCommerce we recommend you use something like WPML which is a separate commercial plugin which Adrenalin is 100% certified to work with.
We actually just created a 6 part video tutorial on how to setup WPML with Adrenalin which you can view here.
https://www.youtube.com/playlist?list=PLDFail-N4KVckj7QJeRiAYA4dxRh807TMHope this helps,
Colm
And something free?
Hi there,
I think you’ll struggle to find anything that caters for WooCommerce specifically for free.
There are options for WordPress in general like qTranslate but we’ve not tested the theme with it – nor do I know if they fully support WooCommerce. (WPML does things like currency conversion/switcher).
Colm
OK, thanks
Hi guys, we’re here again!
We’re trying to give an user permission to have access to Dashboard-Theme options. We have tried “edit_theme_options” but this one lets the user to reach at Dashboard-Appearance (several options) but not your great “Theme Options”.
Thanks in advance!
PD: We’re using “Capability Manager Enhanced” plugin.
PPD: Have a great weekend! 
Hi there,
I installed that plugin (I’ve not used it before) and found the same issue you have. I would recommend a plugin like Adminimize which I think gives more fine grained control.
Best,
colm
Hi, commercegurus. How sort Categories in left sidebar at shop page? Why after use Russian language all Categories link has error 404 page. In Dashboard all working/ Thanks
Best, Paul
Hello Paul
WooCommerce doesn’t offer a great deal of sorting options by default. Perhaps contact the author of a plugin such as this one as see it does what you need:
http://codecanyon.net/item/sorting-woocommerce-pro/5771321Re: the 404 – try going to Settings > Permalinks and clicking save. Hopefully that will fix it. If you’re still having an issue after that shoot an email to us at support@commercegurus.com
Best,
Simon
Hi, commercegurus. Now Permalinks working. Thanks.But how sort categories at shop page by id? And add Filter by Color and Size. Best, Paul.
Hi Paul
Glad you got the permalinks issue solved.
1) Sorting in WooCommerce – this is a guide on that: http://www.sellwithwp.com/create-woocommerce-custom-product-sorting/
2) The Ajax filters, we’ve written a blog post on the topic here: http://www.commercegurus.com/2014/08/21/ajax-filters-woocommerce/Hope that helps,
Simon
Hi, commercegurus. How show Ajax filters like colour and size at product page. For example http://adrenalindemo.commercegurus.com/product/igloo/ Thanks.
Best, Paul
or show Product Variations on the Product page? Use this manual http://docs.woothemes.com/document/product-variations/ but no result.
Best, Paul
Hi Paul,
The Ajax filters use the YITH Ajax plugins which you are prompted to install during the theme install process. The settings we use in our demo site are included in the theme docs which you can download in the main themeforest zip package /documentation/commercegurus
Re: Product variations – the link you included is how you set them up – you need to ensure all your variations have prices associated with them. If you still can’t get them working you should get in touch with WooCommerce support.
Best,
Colm
Hi, commercegurus. Thanks for help. We use this manual https://www.youtube.com/watch?v=aen8ieJuB88
Best, Paul
Hi, commercegurus. Where we can find default code of Contact Page. Every time get text /vc_column_text at page. link for code http://pastebin.com/YpwSW0Ek Thanks Paul
Hi there Paul,
I’m not sure what the issue is? Did you import the theme demo data? This includes a working copy of the contact page content.
If you email me to support@commercegurus.com I can confirm this.
Best,
Colm
Hi, commercegurus. Please look your email. And another question, why search in right top corner don’t search all data, for example SKU codes. Try to enter sku code 78027. But get No results. Thanks.
Best, Paul
Hi Paul
We don’t have any mail from you. Can you resend?
That search is a plugin – ‘YITH Ajax Search’ I don’t believe it works with sku’s, only product titles. More info here: https://wordpress.org/plugins/yith-woocommerce-ajax-search/Regards
Simon
Hi Paul,
Your mail was blocked by our spam filters – I managed to retrieve it and just sent you a response 
Best,
Colm
Best, Paul
Hi Paul,
Those additional search options are part of the premium/paid version of the plugin. The free version is the version that is installed when you install the theme.
This paid version is only new and we’ve not actually used it yet so I don’t know if it works but I presume it should be fine.
Best,
Colm
Hi there, I really like this theme. I have a website on another theme but I want to purchase this theme. I have following pre-purchase queries 1: I want my header and main navigation to be still like the one I have my website on pierrelouisclothing.com 2: Is it possible to add a zoom functionality on this current theme on product detail page. If not how can I do that? 3: Can I integrate facebook login on the registration page (my account). I want my visitor to have that option to log-in directly using their facebook.
Thank you I really like to purchase this theme.
Hi there,
Thanks for the kind words 
Re: 1 – the Adrenalin header design is completely different from http://pierrelouisclothing.com/ so if you’re looking to keep it the same you’re going to need to do a lot of custom css to make them match. It’s possible but this is not something we generally recommend. Each theme has it’s own unique design elements 
Re: 2 – Re: Zoom functionality – we recommend you use one of the many WooCommerce Zoom plugins – the YITH Zoom plugin is free and works great.
Re: 3 – Re: Facebook Login – we recommend you use the WooCommerce Social login plugin which you can buy from WooThemes.
Hope this helps,
Colm
Hey I really appriciate your quick response. My two problem solved. Thanks!
So is there anyway to keep my old navigation on this new theme. I am kind of frustrated in searching how to do that. Coz I really wanna move to adrenalin, I am kind of newbie to this custom CSS and other stuff. If you can help me to do that I can send my wp-admin login and old theme files and .php files after I download the adrenalin. I am not sure if this is too much to ask but I am also up for any additional fees if required. Hope you appreciate how much I am in love with your theme. Lol!
Hi there,
Shoot me an email to support@commercegurus.com and we can discuss in more detail over email.
Best,
Colm
The code seem to be referring to a column grid based on screen sizes like xs, sm, md, lg (e.g. col-sm-product-3 col-md-product-3), but there seem to be no CSS code to use this classes? It seems to use only large and xs, so if i set a ul to classes “col-xs-product-2 col-sm-product-3 col-md-product-3 col-lg-product-6” it goes from 2 columns to 6 columns. Am I missing something?
Hi Simon
Could you explain a little more on what you’re trying to do? If it’s to change the number of items per row there’s a theme option – Theme Options > WooCommerce Product Listings
Best
Simon
Sorry to bug you guys again but I am hoping that you can also assist me with my logo
As you can see I have a simple animated gif as my logo, but I would like it to move across the entire header so it comes on/off screen. I have increased the width in custom code but it seems to just move the logo left to right but not increase the margins of the movement. Below is my site and the code I used..Thanks!!!
.header, .mean-bar, .cg-menu-default, .cg-menu-default .logo, .cg-menu-below, .cg-menu-below .logo { height: 102px; width: 1000px;
Hi there
Maybe try in Theme Options > Custom Code
.cg-logo-center .logo img {
max-width: 100% !important;
}
Best
Simon
that code did not work
But I understand that this is not normal functionality that I am asking for and if you can’t do more for me I understand! You’ve been more than helpful with everything else lol…thanks either way!
Added another line and it works now 
.cg-logo-center .container {
padding: 0px;
max-width: none;
}
Best
Simon
Yes it does!! Thanks again! As always you guys are THE BEST!!!
you are most welcome 
How do I center an image?
I am trying to do
width="1/1"]vc_single_image image="66666" alignment="center" border_color="grey" img_link_target="_self" img_size="large"[/vc_row]
but the image is still on the left hand side.
Hi there,
Ah yes, just add this to Theme Options -> Custom code
.wpb_single_image.vc_align_center img {
display: inline !important;
}
Best,
Colm
Hello again! So, my client would like to show a grid of all of his products on the homepage under the slider. I tried to do this by making the shop page my homepage, but when I try to add any extra content to the shop page (layer slider or even plain text) nothing appears on the shop page other than the product grid! And on the homepage even if I set the number of products to be shown in the carousel to be 10 only 5 show up at once…Any advice? thanks for the help!
Hi there!
The shop page isn’t an editable page in WooCommerce – it’s dynamically created. So firstly, I’d switch back to the Home.
If you want to show a grid of products I’d use WooCommerce shortcodes – there is an example of them used on this page: http://adrenalindemo.commercegurus.com/shortcodes/product-types/
Documentation on shortcodes is here:
http://docs.woothemes.com/document/woocommerce-shortcodes/
Regards
Simon
Understood! And thanks for the lightning fast help as always
I was able to add the shortcode to a text box row but they are appearing all over the place! Would you mind taking a look at the bottom of my homepage and maybe telling me what may be causing it? The shortcode I used is [recent_products per_page=”12” columns=”3”]
Thanks again!
Could you send a username/password to support@commercegurus.com – I’ll check it out in the am, late here in Europe 
Best
Simon
Hi there!
That’s fine now – you just had some extra [pre] code pasted in. If that happens switch to the ‘text’ tab and delete the rogue html.
Best
Simon
I have just started working on a site that is built in this theme, its going great! I do have a question about how the products are displayed on the homepage. Is it possible for them to be shown in several rows rather than the single scrolling row?
Hi there!
Just like the answer below this one, I’d check out WooCommerce shortcodes for this – you can see the links below.
Best
Simon