4620 comments found.
100! 
Cheers!
Hi there, I noticed that when I delete the text from the homepage main slideshow the text divider still appears in there. It doesn’t seem like there’s an option on Shopify to remove that. Is that a glitch or something?
If you want i can forward you the website details. Thanks.
Hello, yes please forward the website detail to support@halothemes.com, thank you!
Hi, I am having trouble with removing the links underneath the navigation and the countries do not change…...it says it is in a different country but the money is still in USA standard, for example, when I go to EUROPE, it still shows USA dollars, and I want to know how to remove the links under my navigation at the top…............TOPBLVD.com, please check it out!
Hello, could you please create a staff account for support@halothemes.com? We will check it for you. Thank you!
I keep trying to upload my theme and I keep getting an error message “The page your looking for can’t be found”. Please help??? Thanks.
Thank you for the theme purchase. For the issue, did you extract the file from Themeforest? You will get the right file to upload to your store: ella_theme_package_1_0_X.zip, please let us know if you need further support! Thanks again!
When I click download the file is themeforest-9691007-ella-responsive-shopify-template
Got it…thanks so much, it looks amazing!!!!
Hi, Before I purchase , could you please tell me: 1) Can it show the discount code on cart page? 2) I entered shipping rate but when I check out does not show in check out page 3) Can it be possible to show in check out page the shipping rate, taxes and final total before customer enter shipping information? Thank you Carla
Thank you for your interests in our theme. Could you please send an email to support@halothemes.com? Our support guys will explain what we can do with Shopify and what Shopify doesn’t allow us to do. Thank you very much, have a great weekend!
Hi can I change the sale-off icon?
Also, can I change the style of the show-more button?
Hi Bin, we sent you the guide to change the sale-off icon and show more button. Could you please check your email? Thank you!
Hi,
Any ideas how I can get rid of image state change (transparency I guess) on mouse over home-slide show. I am pretty sure, I need to comment some code lines in css or js, but can’t find where it is.
Thank you Anvar
Hi Anvar, there is an option in Theme setting which let you to disable the transparency effect when hovering. Could you please try? Thank you!
Have you ever thought about offering HTML email templates to match your theme for use with Shopify’s Notifications? This would be greatly beneficial.
Thank you for your suggestion. We will consider this work in our next update!
The update is very laggy, I have optimised all images.
I have ran the google page speed test and it scores poorly. 49/100 for Mobile and 69/100 for Desktop.
On the product page I have photos of images of about 80kb in size and the spinning wheel comes up for multiple seconds. How are the images fetched?
Can you please fix this!
You can run the test here and see the results.
https://developers.google.com/speed/pagespeed/insightsThanks, Matt http://uags.com.au
Hi Matt, we see that your site work fine, could you please send screenshot/video where your site is laggy to support@halothemes.com? We will also advise you some tips to improve the insights test. Thank you!
Hi Halo,
I just checking my last comment for feedback was received.
I am keen to work out a solution for where the headings and captions appear on the Home Page – Slideshow.
As mentioned by previous buyers i would like to have option to position all headers/captions/buttons in the direct centre of each slide.
Please advise ASAP, Cameron districtsalon.com.au
Your site is beautiful, we really like it, Congratulations on the store setup! We already updated this setting in the latest version. We could help you to update this part. Could you please create staff account for us (support@halothemes.com)? Thank you very much!
Hi HT,
Apologies i missed this reply and was about to resend. Does this send an email ticket or just a response here?
Please note i have invited you as a staff account, and am extremely appreciative of your offer to assist in upgrading the site, that would be fantastic!
I have made considerable changes to the customisation area, so please keep this in mind when performing the upgrade.
I look forward to hearing from you.
Cheers, Cameron
Further to this issue, is it possible to adjust the Lookbook page to reflect the Home Page Slideshow? It would best to have control over where the text goes, what colour it is, and the removal of the slash that still appears even if there is no text.
Please advise, thanks
This will need so many theme settings since lookbook need much more slides than homepage slideshow, for this reason we build it as static HTML, you may need to have basic knowledge to control it completely.
whats the image size for the block banner home page? i cant seem to change mine ever??
Hello, please find below the banner size of the theme:
+ Slideshow Home Page: 1880px x 720px
+ Three Banner Top: 380px x 200px
+ Three Banner Bottom: 380px x 440px
+ Banner Sidebar: 224px x 337px
Hope that we can help! Thank you!
My slideshow image is way too big and my text is cut off. How can I fix this?
Thank you for your purchase. Could you please send your store link to support@halothemes.com? We are happy to help. Thank you!
Hello my logo is very small! How can I fix this?
Thank you for your purchase. Could you please send your store link to support@halothemes.com? We are happy to help. Thank you!
Hello,
i purchased the theme a few days ago but i have some issues and i dont find the solution.
- when i click on the product image in the product page, the image doesn’t show up bigger. There is only a zoom function active. Do you know how to make it show bigger?
- in the product page, the feature “text share” with the text “Share: Get $20 for every friend who join us & makes a purchase” is not there as well as the social icons feature. i tried adding icon images myself but there was still nothing showing up.
-We can not find how to display the product SKU number in the product page. Is it possible to do? In theme settings i didn’t find it either.
-We would need to set a minimum order amount in our store, but we dont find how to make it happen, is this possible to do?
I hope you guys can help us out, otherwise your theme looks amazing!!
Thank you,
William!
Hi William, thank you for your theme purchase. Could you please send your requests to support@halothemes.com? Our support team is happy to help! Thank you!
hi, I would like to add more footer columns in the theme. How can this be done?
regards,
Hello, thank you for your theme purchase. I’m sure our support team has sent you an email to discuss your requirements, could you pleas check your inbox? Thank you!
Hi,
Don’t really know how a Shopify theme works. I wanted to use it not in Shopify, does this theme include all HTML, CSS and JS used?
Regards, Pedro
Hello, actually the theme doesn’t include HTML version. Shopify is very easy to use. Their guide are very clear with video (http://docs.shopify.com/manual), could you please have a look? Thank you!
Hi,
Is it possible to update my theme without losing all my settings?
Thanks you
Hello, could you please email for us at: support@halothemes.com. Thank you so much, HaloThemes Team
Is there a way to make the tabs on the product pages unique? I see that details is description, but I am trying to use the other tabs to have their own unique copy. Is this possible?
Hello, yes it’s possible, we can do it as a custom work for you. Could you please send you request to support@halothemes.com? Thank you!
Awesome theme, any plans on adding a boxed version?
Regards
Hello, thank you for your interests in the theme. Yes we are planning to release a boxed version. We are adding some features to the theme. After that, we will work on the boxed version. Thanks again!
Thanks, do you have a released date planned for this? 
We hope to release this version in two months. Thank you!
Hi I haven’t received any response since last email. My product page is a bit laggy on iPads in horizontal mode particularly. And my size chart becomes so small everytime after the size chart is fully loaded. Also, how can I add pop up size chart to my product page.
Hello, we already checked your site on many devices and send you an email. Could you please check your inbox? Thank you very much!
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