367 comments found.
Great aftersale Support! Thanks alot ! 5*
Thank you so much 
Hi! How can i add the Blog-Link to the Navigation? Many thanks for help in advance!!
Hi ,
There is an option to add links in theme options -> Build Homepage
Thank you
Nice theme. Is there just one standard blog style choice? It would be nice if there was a menu on the side with the categories, tags and archive listed.
HI JennaOw ,
Thanks for the Appreciation , For now there is just one standard Blog style choice , but we are working on a big update that is coming soon with woo commerce integration , we will surely take your suggestion and will add Blog styles and widget sidebars as well
Thank you !
I’m also having issues configuring the colors of the theme. It’s just not taking any of the style overrides through the stylesheet editor or when I edit any of the other stylesheets within the theme.
Hi craigjdudley ,
Please Email us at thematicwebs@gmail.com , our support team will help you solve your problems
Thankyou
I did that and didn’t get a proper solution… I’ll email again…
your issues are in queue , please provide the needed information to our support team , they will surely solve your problem.
Thank you
Hi Guys,
Does anybody used Google analytics with this theme?
Are you having issues with the google analytics ?
When you go to the page source in the browser the GA code is not there. I have my code pasted in the “Footer Analytics / Scripts” section.
please email us at thematicwebs@gmail.com our support team will look into your issue
I’m having some issues configuring the theme. It’s not recognizing my changes in the theme settings area for the “light/dark” theme. I’ve configured 100’s of themes before & I’m not seeing what I could be missing here??
please email us at “thematicwebs@gmail.com” we will install a demo for you . Thank you
I’m a current user of the template, and LOVE it. Question though – Need to add some custom icons for the ‘Features with Icons’ section – but cannot find them on the server. Is there a way to replace some, or hardcode new ones in?
Please email your issue on thematicwebs@gmail.com .Thanks
Hi! how to update the template if it is already defined in wordpress?
Please email us at thematicwebs@gmail.com , our support team is there to help you.
Thanks
I am experiencing random stuff missing from my page. The last one was when I added custom button and all my features for close up feautes page are gone.. I did not back them up, is there a way to get them back? Why is this happening? Also from time to time, photos are missing as well. Seams very unstable
please contact us at our email id thematicwebs@gmail.com our support team will help you solve your problems .
Thanks
Awesome theme! We’re in the process of setting up the App Landing Page and have run into a few issues – can you please help us resolve them? - changing the button text and color - enlarging the front and back phone size - adding a copyright footer to the page - etc
Just sent you an email with details as well.
Thanks for making such a rad template, we’re stoked to use it for our startup!
Thank you for appreciation , You will get response of your email shortly .
Thanks for all the help, our site looks great and we look forward to continuing to use and recommend your themes!
Thank You so much for all the appreciation
- How can I configure the theme so that the menu shows immediately without requiring the user to scroll first?
- I want to re-purpose this theme for a windows application, is it straightforward to modify the theme so instead of phones I can use images of LCD monitors?
I love the way this theme looks, great job!
Thanks for your appreciation , yes this theme is flexible enough to do that . please email us at “thematicwebs@gmail.com” for further support.
I installed the theme and imported the xml, but I don’t see the demo content and the home page is still blank. Any ideas? I sent you an email as well last night.
Hey,
We got ur email and we will get back to you soon. Most probably in 24 hours Cheers
Just downloaded the Template, looks fantastic. Did the import as specified – and all content was uploaded (media library) however none of the pages/structure from the example projects were uploaded. Please advise -
Please send ur wp credentials at “thematicwebs@gmail.com”
Hi,
I´m having some troubles in customizing the theme. Can you help me?
Whats appened is:
In the section “close up features” i can´t set four because they appear in the left side 3 and one in the right side. The normal in your template is 2 left side and 2 right side, correct?
The newsletter goes to a feedburner and I don´t know how can set up this feature
How can i set up the blog page? Every time i set up the link goes to a category and not for all blog page.
Thanks in advance for your help
Hey technoled. Please email your query at “thematicwebs@gmail.com””. We will resolve ur issues immediately
They only thing I notice about this theme that I do not seem to like is the fact I cannot double up or add more rows to the front page without them being a complete copy of the first row.
If I want to add more info or add other content and add a new row it copies the exact content from the other row.
Is there a way to add rows with my own content that does not coincide with the other rows?
Have you put up your question at “thematicwebs@gmail.com”. Thanks
not sure why the answer can’t be posted here?
Well. Sections can be added multiple times in a page. You have to make new menu item for that section. we recommend emails becuase when u reach the queue developers afe able to give a detail answer.
The problem is when you create a new menu item there is no where for you to add unique content. You can only choose from a list of sections and you cannot add unique content to a new section that has already been used.
hi frankic , please email us at thematicwebs@gmail.com we will help you add multiple sections. thanks
Hi There,
Just purchased the theme and would like to get it formatted exactly like the demo site. How can I do that? Would love the help!
Thanks.
Please send us your wp credentials at “thematicwebs@gmail.com”. We will set it for you
Hi,
Thanks fort the theme, looks nice. Is it possible/ easy to change the layouts or add or repeat sections, and also use different images instead of the phones? Also, I don’t want this for an actual app, so can we change the “Download App” buttons to custom images/ buttons? Thanks
Mike.
Hi , thanks for appreciation , yes this is all possible
Through your theme’s admin or will I have to code all these changes myself?
Through the theme’s admin , as some of requirements are included in our latest update .
hi mate in my web the mobile is not coming to the botton in the “featuring” menu, do you know why?
http://www.helloooapp.com/Your query has been responded over email and resolved
Hello. Is it possible to receive a version with the layouts and graphic screenshots in “landscape” horizontal orientation? This would help me a lot! – Just purchased. Thx
We had this query before too. Please contact us so we can think what we can do at “thematicwebs@gmail.com”
Thank you very much!
One last question. I have the demo theme running but I can’t figure out how to make the floating top bar “snap” to sections when you click menu items? I’m an intermediate web person, so I imagine it has something to do with the custom CSS code? How do I make sections and make the page “snap” to those section when clicked like in the demo example?
There is also a MENU Icon on mobile devices that appears. I can’t seem to recreate that?
Please include all ur conerns in ur email. We will try to respond u asap
Email has been sent. Hope to here from you soon!
yeah sure , you will be responded well
FYI: I’ve followed all of the instructions in the documentation and signed up for a mail chimp account – but the default landing page seems to show a “feedburner” error when I enter an email to test signing up to receive info. Of course I’ve followed the directions to paste the code in the relevant spot as well. Any advice?
Hey. Kyle have u already send us your wp credentials??
I found the problem, the child theme was not updated to 1.0.2. I copied the data from template/prelaunch. You guys might want to update that in the release data.
Yes Kyle nice suggestion. We will add it to release data
Not to be a pest, but I did write my email almost 2 weeks ago now and still haven’t received a response… 
Please can you confirm your email adress here
Color scheme is not changing anything. the pre-launch page always has a black button on the form no matter what color I choose.
I also do not see a place to enter custom css, most themes have a spot in the them to easily add custom css, is there a place for that? If not should i just use the main css file?
Thanks!
Just be more clear; here is a screen shot of the pre-launch subscribe button: http://screencast.com/t/ztStR1uEkPFt
I need this button to be #f99a03 and I will also need to control the hover color as well to make sure it isn’t black, but rather, a related color to the one i listed.
If there aren’t setting for this, can you give me the css for controlling these two facets?
great theme! thanks for your help!
OK, so sorry for all the comments here all at once!
For some reason any css change I try to make doesn’t work. it just has no effect at all…any idea why that might be?
I have tried using the custom style sheet, the header css area in the theme and even tried editing the stylesheet in the pre launch file..still nothing…I must be doing something wrong…
Your help will be greatly appreciated!
Pleaae contact us at “thematicwebs@gmail.com”. We will get your issues resolved. Thanks
Just sent you the email with my info, thank you so much for your help and your awesome theme!
Your query has been replied. The most problems are due to permissions on your server. We will try our best to do what we can do
