Hi

I’ve checked your site on Firefox but not found this problem. I think this may caused by your server that can’t serve an image file. Please wait and check again.

It seems you were right. Another thing, can you look into treating the slider so it won’t show arrows or animate when you choose to have only one slide? thank you.

Hi

I’ve check your site and the arrow on slider is fine, can be clicked to next slide. This may caused from your browser (some browser extension or ads blocker). Please check on another browser.

Hi

It’s impossible because the code is different.

Hi

This can be done by using a custom CSS. Please copy a custom css from the below

.vw-breaking-news-title { display: none; }

Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.

Thank you!

Hi

Thanks for your report. I will fix this issue.

For the featured item issue, You need to remove it by yourself.

Ok, thanks.

Can you consider to add that option? To remove automatically the featured news after X days?

Thanks again

Hi

I will decide to add this feature when many user requests.

Hi

Otherwise, Please update the theme to latest version by re-download theme file from ThemeForest.

I was actually wondering if it was possible to achieve something like this:

These are the options I currently have selected and it shows the transparency to the “body background” color instead of the site background.

I understand it may not be possible but I was trying to achieve this look and was wondering if I was overlooking something simple.

Any help is appreciated!

Hi

Sorry, it’s impossible because the header is in a body.

Hi, Thanks for your interesting.

The start rating is not available.

Hi

Please try to disable all plugins and remove all code snippets (if inserted) and check again.

If the problem is still, Please send me a url of that page. Thanks.

...

I just refreshed it. YOU’RE A LIFE SAVIOR!!!! YOU ROCK!!!!!! Can I change the color of the top of the box?

Hi

The color of the top of the box can’t be changed. Only featured price item can be a theme’s accent color.

Hi

For slider image issue, Please regenerate all thumbnails by using this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ If the problem is still, Please send me a url of that page.

For menu issue, This issue will be fixed in the next update.

If you need a workaround, Please copy a custom css from the below

/* Workaround for hide main menu on mobile (only for v1.3.0)*/
@media (max-width: 767px) {
.vw-menu-main-wrapper {
  display: none !important;
}
}

Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.

where do I go to rate your theme? There are plenty of themes out there. I debated between this one and another one. Glad I went with you guys. Because of the customer service and support is what makes your team outstanding and I’ll be a repeat buyer! Keep up the excellent work & tech support! Thanks for helping make it through this project so far

You can giving us 5 stars rating at ThemeForest download page http://themeforest.net/downloads

Thanks!

Hi

I’ve checked this issue but not found the problem. Please make sure all cache has been purged (If you’re using a caching plugin or CDN) and check it again on another browser.

Can you look at my site and see what’s causing this? It’s only on mobile and only with the “Left Logo – Right Menu (No Ad)” selected.

Http://www.contrabandgaming.com

Thanks.

OK, I’ve found the problem. This issue will be fixed in the next update.

If you need a workaround, Please copy a custom css from the below

/* Workaround for hide main menu on mobile (only for v1.3.0)*/
@media (max-width: 767px) {
.vw-menu-main-wrapper {
  display: none !important;
}
}

Then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.

Hi

I’ve checked but not found the problem. You ID 491105267688031 is correct and can show the likes counter in the widget. I think it may from your server that can’t connect to facebook. Please click Save button of the widget and check again.

Hi

For the vertical line between main menu item, Here is an example css for this

.vw-menu-location-main .main-menu-item + .main-menu-item:before {
  background: #aaa;
  height: 100%;
  width: 1px;
  position: absolute;
  margin-left: -3px;
  content: '';
}

Just copy above css (you may need to modify this code for your theme), then navigate to ‘Theme Options > Custom CSS/JS’ and paste into ‘Custom CSS’ option.

For breaking news, Kindly sorry. I can’t provide your code because this require a specific modification.

Hi, Thanks for interesting

If you have a knowledge in coding, You can edit theme template file to insert the newsletter form in the header.

Hi

You can edit the bio and social links at ‘Users > Your Profile’.

Thanks.

Hi

Please open this file ’\themes\sprout\templates\site-meta.php’ and remove this code (around line 6)

<meta name="description" content="<?php echo esc_attr( get_bloginfo('description') ); ?>">

Hi

Thanks for your report but i haven’t found this issue. Could you please send me a screen capture and a url of that page? Thanks.

yes! i sent an email

Hi

Page composer is not support sticky post. The sticky post will be shown only on native blog page and archive page.

thank you!

One more question. Is there a way to update the theme without losing the changes already made?

Hi

Your settings and post data will not be affected from theme update. More information about theme updating is at topic ‘01. Getting Started > How To Update The Theme’ on this documentation http://envirra.com/themes/sprout/document/

Hi, you probably misunderstand me. I mean instead of Breaking News > Show posts from > latest news an new option Featured Posts. That means all Featured Post will be listed there.

Sorry for misunderstood and thanks for your suggestion. I will consider this option for the next update

great, thanks a lot

Hi

The featured image will be shown only for Category menu. Please add a category menu, not a page menu.

Hi envirra

OK, that mens page menu isn’t supported yet?

thanks, xooops

Yes