1086 comments found.
Hi guys
You asked me to go to your support page and raise my issues. It’s four days now I you have done nothing to assist.
Hello garymeth06, The support maybe delay as too many request, but we will try to help asap..
Thank so much!
I purchased this theme sometime ago and it worked fine, I only had one issue and the support team worked on it for a few hours but solved it and even promised that they will update the patch in the next release. I felt they we pretty helpful honestly.
Thank so much Edsonk!
Very bad support. Many promises before selling this theme. But at the end of the day, it is bullsheaut. The support don’t answer to my questions, and i have discovered that we have to pay again to have updates on components that are supposed to be included in the package price of the theme ALASKA ( Visual composer, revolution slider …) zero star
Hi friend What is the problem with you? let us know via email please
Thanks
didn’t import demo content its says
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache Server at cinelrb.com Port 80
Hello Cinelrb This happend always causing by server configuration, would you please request support at support.themestudio.net? Our support team will give you guide to fix it.
Thank you!
Hi. I intend to aquire your theme but I need to use it with WHMPRESS. Do you have a ETR regarding the update that will make this possible?
Thank you.
Hello We are updating but need some help from whmpress developer, he is working on it. Maybe in 1-2 week.
Thanks
Hey- Do you know why the Font Awesome codes aren’t working in the new pricing table? I’m trying to get a check mark and x like in the demo but the table is displaying the code ‘fa fa-check’ instead.
Thanks!
Hi CPCS That may causing by the wrong way using, please ask support at support.themestudio.net
Thank you so much!
Not sure if I am just missing this setting, but in the demo two header “Header center”, how does one go about preventing the part of the header that has the logo from scrolling. It scrolls without the logo and signup button in this version, is there anyway to keep the header from going away in Demo2 “Header Center”?
Hi friend, Thank you for your question, please let us know via support.themestudio.net
Thanks
Hi
Your instructions do not work at all!! There is no main menu to assign a location to. Your instructions are not clear, how are we suppose to get this to look like your demo?? Really frustrating. I have never has an issue like this with other templates.
Please respond urgently
Purchase code f13c4f83-15e7-4e89-8865-08b8f34e1baa
The Alaska tamplate has integration with whmcs and the template is responsive. You send responsive template for whmcs with responsive order form?
We include a template for whmcs also.
Thank you for asking danielazezedo!
Hi
I dont see any main menu option to assign the menu. Please be specific.
The WHMCS also not straight forward to install – very confusing.
Hello,
The demo link are giving sql error, can you check and send us a link to demos that are up and running good.
Thanks
Hello Hostinax We have updated it and it is working normaly now, Please check again.
Thank you!
HI,
I purchased your theme and must say it is really stunning, but I am unable to use your support forums, as the purchase code is not being accepted.
I need assistance with the WHMCS Bridge Pro plugin, as it is not at all the same as your demo site. I am using a purchased version of the plugin, not the demo version, but am getting Parse errors etc. and my Bridge page does not look anything like in your demo site and I need your assistance in figuring out why.
Regards
Georg
Hello Georg Please email us with your purchase code we will sort out the problem.
Thank you!
I have e-mailed it through to you already via your support site
Hi,
I have been asked the visual composer license key, isn’t that included in the theme?
Thanks Aalia
Themeforest only generate license key for an item when you are their direct customer, incase you want to have newest version please check the theme update or request us via forum.
Thank you so much!
How can I get rid of the price/month line in the Special Offer block?
Hi Oniell Please request support on our forum, we will take a look and give you guide.
Thanks
Hi can we use the free bridge plugin or do we need the buy the pro version?
Hi Nonstopwebsites You can use Free plugin but it will not provide all features as our theme on demo.
Thanks
thanks
Hello,
Which is the plugin for the mega menu ?
Is it easy to manage and add menu picture ?
Hi friend The megamenu is buildin plugin and use visual composer to create so it is supper easy to use, you can add almost everything in to it Thanks
Hey guys-
How do I make my homepage slider flush up against the header like in the demo? Right now when I add the slider to the top of the page there is a gap between it and the header.
Thanks!
Hi CPCS You need to select homepage template for that page in order to remove the gap. Let me know if you can do it.
Thanks
Awesome, thank you. That works nicely. But now I notice the rest of the page after the slider is also full width while on the demo it seems the rest of the content goes back to normal. Any way I can replicate this?
Hii CPCS You need to put content section in to row, and the row you set it in container like this http://prntscr.com/6c1be3
Thanks
Brilliant. Thank you.
Hello Alaska,
We have skilled marketing team. If you want that i can sell your theme base on affiliate. Base on commission. If you agree please mail us ; onlybd@gmail.com
Thanks
Hi Winstar Our Alaska theme is exclusive selling on themeforest.net so we could not sell it outsite themeforest.net, but by the way you can email us for other discussion: themestudio.net at gmail.com
Thank you!
Hello,
Is it possible to modify the zoom level of the maps on the “Contact Us” page ?
Thanks
Yes sure info-bel
thanks for asking.
Ok, in a plugin or a php file edit ?
There is a little bug in the contact page for Support email link generator : “mailto:http://support@alaska.com”.
hi, ok we will check, this is just a text field to put link
Thanks for your notice bro!
Hi, is the demo content included with this theme?
Hi Mhaney Yes bro,
Thanks