228 comments found.
Hi Saurabh Second question, on site http://www.fareshare.org.uk and http://www.qahh.org.uk/ (one’s Walk and one’s Hulk) but both asking the same question – whether it is possible to ‘split’ the header – so have logo/brand to the left and an image linking to an external URL to the right? And if so, how do I deal with that for responsive/mobile version? Have been messing with this for AGES, but it’s beyond me… Thanks Debbie
Hello Debbie,
In walk, we have a header widget area support on right side of the logo. A text widget can be used in that widget area for showing a custom image link. That will be responsive too. Currently, your site’s header widget area is disabled (may be after some modification). In that case too, we can add the image manually inside header.php file (just after the logo).
For this, and for the hulk theme; kindly send me the theme’s header.php files. I will add the dummy banner code in them.
Regards
Again, fantastic help and support. Loving your themes, and really grateful for the amazing customer service received – so helpful and patient! Thank you!
You’re welcome. 
Regards
Hi Saurabh Two questions, both for the site http://www.fareshare.org.uk/- will separate into two comments, hope that’s easier? Where we have post lists (ul.post_list li div.pl_title a) eg on the home page, I am being asked whether there is any way to include some ‘teaser’ text between the title and the meta? Is that something that could be done using the excerpt, maybe? Thanks!
Hello Debbie,
Excerpt text can be added by modifying the post_list shortcode. On your site, it seems you are using older version of theme in which shortcodes were not separated as plugin. If so, kindly send me your theme’s inlcudes/shortcodes/shortcodes.php file at xconsau[at]gmail[dot]com. I will send the modified code.
Regards
Saurabh – just wanted to say a huge thank you for your help with this! Problem solved, quickly and painlessly. Really appreciated!
You’re welcome, Debbie. Appreciate your kind words and feedback.
Regards
It seems as though the theme with WP 4.0.1 is doing some funny things. Like the boxed layout is ignored (only stretched) and the menu is jumbled. I will send you a direct message with the URL, please look for it
Thank you
When I say the menu is jumbled – what’s actually happing is the responsive menu is showing incorrectly and in all layouts (not just tablet/mobile).
Hello lzevon,
Kindly send me your site URL at xconsau[at]gmail[dot]com. Also check if you are using any caching plugins. If so, purging all caches will fix the problem.
Regards
Is 1.5 the latest version of the theme.
I’m trying to install Walk Shortcodes plugin with the latest version of the theme but the installer generates an error…
“Download failed. A valid URL was not provided.”
... so I’m not sure ow to fix my now broken site (none of the shortcodes doing their thing).
Thank you
never mind – I have a child theme and created a plugins folder and copied over the zip from the parent and was able to run it.
Hello lzevon,
No problem. I should have included a “plugins” folder in walk-child too. I will add that in next update. 
Regards
Hi
I want to add some custom CSS, but I don’t want to deal with it with every update.
What custom CSS plugin (or other solution) can you suggest so it work good with the theme.
Thank you in advance
Hello wpex,
You can use a Child Theme for adding custom changes to the theme. Or if the changes are only related to CSS, those can be added inside walk/user.css file. So whenever you update the theme, keep a backup of user.css and replace it back with the saved one.
Regards
Problem with the 1/3 layout. When I using the 1/3 and check the site on iPad in portrait layout. In this layout the last 1/3 is falling under the rest of the 1/3
Hello studiobabai,
1/3 columns are for full width page as shown here. So make sure you are using 1/3 columns on a full width page. In next updates I will make these columns fluid width so that these can be used in any page layout.
Regards
I need support with some things: I have site in Hebrew and I using the Hebrew version of Wordpress. I add WooCommerce and I want the sidebar appear on the right and not on the left, I tried to change the setting of “Global Sidebar Placement” on the “General” tab but it did not work. Other problem is that the url contains Hebrew work and it cause the product page to display page not found error. How Can I fix this?
Hello studiobabai,
Inside rtl.css file, sidebar is set to show on left. This can be changed by adding this rule at the end of rtl.css or user.css file:
.sidebar { float: right; }
Hebrew URLs can work in product permalinks too. May be it is required to reset permalink structure. You can do so inside Settings > Permalinks. Change the permalink structure to default and save settings. Next, change again to pretty permalinks and save settings.
Also check the product slug by editing the product. May be an empty product slug is causing 404 error.
Regards
Thanks for the help
Hello, It seems like my site is only showing a max. of 5 sliders at a time. I know in Hulk there was a setting to limit this. I don’t see the limit setting in Walk. Please advise.
Thank you
Hello kdenkers,
Number of slides can be changed inside the Page Options panel. For that, open/edit your page (on which slider is shown), and scroll down to the Page Options panel. Inside “Number of Slides” you can provide a number and update the page.
Regards
Thank you!
hello. How do I add the Google Analytics code via the theme control panel?
Hello samuca79,
Theme option for adding GA code is not available currently. But it can be added in walk/header.php file withing the head tag. You can send me the GA code at xconsau[at]gmail[dot]com, I will send you the modified file.
Regards
HI
How do I get the social media icons to open in a new window.
I have tried adding this code ” target-new: window; ” to the css without success.
Hello Lisa,
Social links are located inside walk/includes/social_links_widget.php file. It will be required to add target=”_blank” inside each link no. 76 to 122 in this file. You can send me a mail at xconsau[at]gmail[dot]com. I will send you the fix.
Regards
thanks. I was able to do it myself once you told me where.
No problem. 
Regards
hello how are you ? after i chafe my domain name and move after i move to good server. i am trying to get the price table up and running . can you have a lock at : http://dermedia.co.il/?page_id=102&preview=true Thanks dani
Hello Dani,
I hope you are doing well too. I just checked the site, and the pricing tables look good. Kindly let me know if the issue is already fixed.
Regards
max-width:100%;
overflow:hidden
Now my problem is that the slider is running very fast and I cant figure why..
Please advice The website is: http://wp.nbox.co.il/
Thank you in advance
Hello wpex,
The animation speed and slideshow speed are set inside walk/js/custom.js file. These values are correct on your site. However, there is an extra plugin (flo gallery) which is also loading the flexslider plugin file. This is causing a conflict with already loaded plugin. Kindly check by disabling the flo gallery plugin.
Regards
Thanks for the replay, is there any option to use the plugin with your slider ? this plugin hold all my galleries…
Hello wpex,
The theme’s flexslider file can be disabled inside functions.php file, line no. 579:
wp_enqueue_script( 'jq-flex-slider' ... );
Deleting or commenting out this line will disable theme’s flexslider file. Then it may use the file of plugin. But since the speed is changed by plugin file, it will remain same even if we disable theme’s file. So the file in question is the one loaded from plugin. If there are any speed settings in gallery plugin, kindly check for the animation delay and speed values. That may solve the issue.
Regards
Hello, i have a problem with the lightbox, is not working for me, in the main menu the disable is not check, please can you help me?.
thanks.
Hello satanjuice,
Kindly send me the URL of your site/page on which lightbox is being used. I will check it.
Regards
HI! How do I get the latest version of the theme? Im having a problem with the responsive display. maybe its because of some updates?
Best Regards Ronit
Hello Ronit,
Latest version can be downloaded from your Account > Downloads section. Re-download the theme archive and replace the theme files with latest ones. For update log and list of files to change, kindly check the changelog folder inside main download.
Regards
-
page slider – my client would like for me to remove the counter (showing amount of images that rotate) from the slider. How?
-
page slider how can I change the order of the images. I tried changing the order of the page ID numbers but this didn’t help.
-
height of nav bar and footer bar I would like to reduce the height of each bar by 10 pixels – I cannot find the css that relates to the height of the bar which is 48px for the nav
Hello lisaerez,
Thanks for the purchase and kind feedback.
1. Controls can be made hidden by adding this rule inside style.css or user.css file:
.flex-control-nav { display: none; }
2. Order is based on publish date. i.e. newest page will display first. So changing the publish date of page will change the order of appearance too. You can change these dates inside the publish panel.
3. For height and margin, kindly add these rules inside user.css file:
.nav1 a { margin: 0 }
.nav1 .sub-menu { top: 100%; }
.footer .wrap { padding: 13px 20px;}
Regards
Wow. thanks for the great support. within half an hour. appreciated!. I have changed my default font to “aleph” as my site is in hebrew. all the fonts through out the site are so much smaller now (as it was your default font for body text was pretty small to start with) I tried playing with the font size. ie. I took the whole list of the brower defaults and gave it 101% this was to big. How can I change the font sizes?
Lisa
Hello Lisa,
You can add these rules inside user.css or style.css for increasing font sizes:
body { font-size: 14px; line-height: 1.5; }
If you need to increase font size for individual elements like headings, menu, etc. it will be required to target them separate;y as:
h1 { font-size: 36px; line-height: 1; margin-bottom: 0; }
Kindly let me know if there are any such elements. I will suggest appropriate selectors.
Regards
thanks. I need to enlarge the main nav and the sub font sizes too
For that kindly add these rules inside user.css file:
.nav1 a { font-size: 16px; }
.nav1 ul li a { font-size: 14px; }
You can increase the sizes as required.
Regards
Hi, when in mobile mode I wish to change the word “menu” to hebrew. In which php file will I find this?
Hello Lisa,
That text is translation ready. If you are using .po/.mo files, you can translate this string too. If you wish to change directly in core files, the text is located inside header.php file at around line no. 59:
<?php _e( 'Menu', 'walk' ); ?>
Change the text “Menu” and save the file.
Regards
- Firstly the text name, email etc is sitting below the form field – it should be above.
- I wish to replace the field ‘URL’ with a “telephone’. how can I make a number field
lisa
regarding the text in hebrew – define (‘WPLANG’, ‘he_IL’); is configured and the languages are installed – this has not effected many elements of the site. for example the default contact page, ‘menu’ for mobile, ‘home’ in the breadcrumb…why is this?
Hello Lisa,
1. Labels reside on top of form fields as shown here. Kindly send me your site/page URL so that I can check it.
2. When WordPress is used on other language, all native texts are translated by default. But theme and plugin related texts need translation. The theme is translation ready and it will be required to translate strings using .po files. I have covered this section in documentation file. If you find it difficult, simply use the Codestyling Localization plugin. It has a good user interface for translating theme strings.
Regards
Hello Lisa,
The latest contact page template has input fields appearing after the labels. So if you were using old version, and recently updated the theme, make sure you have updated the contact_page.php file too.
Those testimonials are shown using this Slider Plugin.
Regards
HI Saurab. I downloaded this theme exactly 10 days ago. So there shouldn’t have been any problems. I fixed this by moving the ‘label’ tag before the ‘input’ tag. (It was placed after it). I do not see any where to manage this contact page though. I would like to remove the ‘URL’ field and replace this for a telephone number instead. where can I do this without going into the php file?
regards Lisa
Hello Lisa,
That’s strange but I can confirm that label fields reside above labels in latest version. Simply replacing contact_page.php with latest one shall work too.
For phone number, it will be required to edit contact_page.php file and also the JS code. Instead of that, I would recommend using Contact form 7 plugin. You can easily create form fields of any type. After creating fields, a shortcode will be generated. That short code can be pasted in any page or text widget.
Regards
No theme update required for 3.9 compatibility? Anything to look out for?
Hello lzevon,
No known issues yet. I will check again and update it if required.
Regards
Hi. I Don’t know what I did wrong, but there’s a “blank” space under my slider in the homepage and the little slider “navigation icons” are gone!
Help me please! How can I fix it?
http://www.alphaomegatx.comHello cealbiero,
One of the installed plugins “Simple Slider SSP” is loading flexslider.css file. This file is overriding styles of the,e’s built in flexslider CSS. Due to that there is a 60px margin at the bottom and the bullets are hidden. If you disable this plugin, it will start working fine again.
Regards
Hi! Is there a way that I can fix this without disable this plugin? I really need it. Thanks!
Hello cealbiero,
Yes we can override those styles to some extent. Kindly add these rules inside user.css file:
.flexslider {
margin: 0 !important;
padding: 0 !important;
border: 0 !important;
}
.flex-control-nav {
width: auto !important;
position: absolute !important;
bottom: 10px !important;
right: 10px !important;
}
.flex-control-nav li {
margin: 0 !important;
padding: 2px 1px !important;
}
This will fix slider margin and will show the bullets too. The bullets may not look exactly same as theme’s built in style because these are overridden by the plugin CSS.
Regards
Hi! Thanks for your help. The bullets are fixed but the margin is still wrong. What can I do to fix that? Thanks!!
Hello cealbiero,
While copying the CSS code, the pre tag also got copied. Kindly open your user.css file and remove the starting and ending pre tag in CSS.
Regards
Wow! Perfect! Thank you SO MUCH for your help. You really helped me a lot. Now it’s all working.
Thanks again! 
You’re welcome. 
Regards
hi how are you? in the example site what plugin you use in the contact page that show phone number and map?
thanks
Hi I mean the widget at the side?
Hello Danirub,
That is a simple Text Widget. The map is created from maps.google.com and the code is pasted inside a text widget. Similarly, address and phone number is a simple text separated by br tags.
Regards
Hi. How can I set the slider by pages and not by posts?
I’m having a lot of trouble with that… 
Thanks!
Hello cearlbiero,
In order to show a page slider, open / edit your main page and scroll down to page options panel > Featured area options. Inside “What to show inside Featured Area”, choose “page_slider”. Next, provide numeric page IDs inside “Slider Category IDs or Page IDs” field. Make sure the pages with these IDs exist, and they have featured images set to them. Finally update the page. It will show page slides.
Regards
Hi. I didn’t get it. How can I provide numeric page IDs inside “Slider Category IDs or Page IDs” field? I don’t know how to ID a page with a number, how can I do that?
Thank you
Hello cealbiero,
In order to find page ID, navigate to Pages > All Pages. Next, hover your mouse pointer on the page name and watch it;s link inside the status bar of browser in bottom left corner. You will see a link as wp-admin/post.php?post=xx. This xx is the actual page ID.
For reference, I have covered a topic on finding category IDs inside the documentation file’s section 5.
Regards
Great! It worked. Thanks! Now how can I make the pages look like the HOME (I mean keep the slider in other pages)?
Nevermind! I got it.
... I just wanna know how to take the slider caption off. How can I do that?
Hello cealbiero,
In order to hide captions, open individual slide pages and scroll down to Page Options > Slide Options (If using this page as Slide). Enable the “Do not show caption” and update page. This will disable caption for this particular slide. You can also specify custom caption or links if required. Follow this same procedure for other slide pages too.
Regards
Hi! I’d like to put my website layout and content like the demo. Is there a file that I can upload the content? Hoe can I get it
Thanks!
Hello cealbiero,
Thanks for purchasing the theme. You can find dummy text files and XML file inside your main_download/dummy_data/ folder. Kindly also check the documentation/index.html file inside your main download. It covers start up instructions for setting up Home pages, categories and posts as in demo.
Regards