103 comments found.
Hi,
Firts, sorry for my terrible english, I hope you understand me
I bought the Omnia theme yesterday. I really like it. I want to deploy the content that is displayed in the demo site on ThemeForest. But I cant. I installed the template and used the one click demo import. But it doesn’t work…
I clicked on the button “Import Now” in the theme options, in Demo Content Options. It started importing the demo files, but it’s stuck at about 20% of the loading. I dont know what happens. All the plugins and theme are correctly installed. It runs in wordpress 4.1.1.
Please, I need your help. Is it posible you send me the demo content vía email?
Thanks for your help.
hello,
please send to me link your website + wp admin and FTP and send to support@cmssuperheroes.com where we will help you install it
thank you
thanks you! I will send you an email right now!!!
Please, ye have seen my problem? I sent this morning mail. thx.
Now I could fix it myself. Thank You.
Thanks you so much
Great theme, a lot of options. But is it me or is the documentation very short? Just a smart explanation how to upload the theme and how to get to the Theme Options (and use plugins). But no guide for headers etc.
Hello Chris
Thanks for your requirement, we are sorry about poor document, we are update this, you can search our knowledge base on our site http://cmssuperheroes.com/knowledge-base/how-to-update-plugins-wordpress/
Hi there,
Thanks for the quick reply. I will keep it in mind.
You are welcome, Chris
My website has been really slow from the start, now it loads in 11 sec. Any idea why? http://tools.pingdom.com/fpt/#!/cAigWN/www.12inchcity.com
hello, please email to support@cmssuperheroes.com where our team will help you then
thank you
Somehow it’s fixed! Installed a plugin and it probably took some time to work. Thanks anyways
You are welcome 
Please don’t hesitated to contact us again if we can further help.
Hi, I emailed this morning. Be sure to check your spam mail in case my mail got in there 
Hello , there
if you not get reply please resend for us agian or note your email name here we can check issue and show you best solutions
Thanks for your patience
Hi i just bought and installed the theme and its is calling these errors at the top of most, if not all pages:
Warning: getimagesize() [function.getimagesize]: http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /nfs/c08/h04/mnt/124547/domains/pave11.com/html/beta/wp-content/themes/wp_omnia/framework/includes/page-title.php on line 21
Warning: getimagesize(http://sdev.joomexp.com/wp/wp-omnia/wp-content/uploads/2014/11/AboutBG.jpg) [function.getimagesize]: failed to open stream: no suitable wrapper could be found in /nfs/c08/h04/mnt/124547/domains/pave11.com/html/beta/wp-content/themes/wp_omnia/framework/includes/page-title.php on line 21
please advise. thank you
Hello Could you please uninstall hero core plugin and install it again via backend? If you not solve it please email to me your all info( wp admin, wp Url and ftp info) to support@cmssuperheroes.com. We will get back to you asap. We are in lunar new year in Viet nam and sorry for a bit delay of support!
Thanks and happy new year from Viet Nam
I will give that a try and send a ticket accordingly if it doesn’t resolve the issue. Thank you for the support on a holiday. Happy New Year -May it be a prosperous one for you and your’s!
Thanks you so much!
Hi CMSSuperHeros,
The Zip File has no revlsider or visualcomposer. Is there a place to get them? Or can you email to me? miguel@miguelcarrasco.com
Miguel Carrasco
Email sent 
Worked great thank you!
Thank you so much;)
Hi CMSSuperHeros,
In my downloaded file, there’s no zipped files for RevSlider and VisualComposer. Can you please send me (hoidesign@gmail.com) these zipped files?
Thanks, Hoi
Hello you can install theme and see comment on notice requirement plugins. you can install direct to your admin panel
I received your zipped files attached in email. Great! Thanks.
Hoi
You are welcome!
my email is hoidesign@gmail.com
Thanks, Hoi
Hi CMSSuperHeroes, Please let me know as soon as you can. I am waiting the codes in my previous post.
Thanks, Hoi
Please email to support@cmssuperheroes.com where our team will get back to you asap!
Sorry for delay because it is new year in Viet Nam! We will back to work normally in 25th Feb.
Hi CMSSuperHeroes,
Thanks for your message, I just sent you an email to your support email. Please just send me the source codes as I requested.
HAPPY LUNAR NEW YEAR!
Best, Hoi
Thanks a lot for your support!
Can you please give me the code on this page as well: http://demo.cmssuperheroes.com/Wordpress/wp-omnia/
to my email: hoidesign@gmail.com
Really really appreciated!
Howard
yes i ready sent.
why you not install sample data for check and copy code of that pages?
Hello,
I installed the sample data but the homepage same as your demo site (http://demo.cmssuperheroes.com/Wordpress/wp-omnia/) does not load. I need the homepage with full video playing,
Thanks a lot for your support! Howard
I just checked in the email and found the codes you sent. Thanks a lot!
Your support is really really good! Howard
give us 5 stars if you happy then
sure I will.
I have another question regarding the revslider.zip, when I import this zipped file, I got the error: Error: slider_export.txt does not exist!
Please advise.
Thanks, Howard
let continue email to us Hoi 
I did send you an email, please check it out. Thanks, Hoi
Is there an ETA on the update to address the theme’s slowness?
Hello
we are updating theme and approved in next 2 week
thank for your patience.
Hi CMS Super Heroes!
I love the Omnia theme. I bought it a few months ago. But I’m having an issue now. I just started getting a warning. It says something about “getimagesize” “failed to open stream: “Redirection limit reached” “aborting on PHP line 53”. Now one of the pictures is not looking right, too. If I could code, I would try to fix it myself.
Can you help?
Thank you!
Daniel
Hi Daniel
please send me an ticket to support@cmssuperheroes.com
our supporter can check and show you best solutions
Done!
Thank you! Talk to you soon!
BTW, my demo content has a white space between menu bar and full screen revolution slider.
really? Can i see your website URL?
emailed
Thanks
Hi
I get asked to update Essentials Grid to latest version – how do I do that?
Also, when using demo content, I get this at the homepage (static, set to Home): Fatal error: Call to undefined function mb_strlen() in /home/user/public_html/wpx/wp-content/themes/wp_omnia/functions.php on line 1150
email to us to support@cmssuperheroes.com where we will send to you latest versions 
thank you
ok will do. FIxed the mb_string issue – it’s my PHP.
Thanks you
GOT A QUESTION about this theme. Is this theme responsive with all platforms like phones, tablets, etc? and Im a musician and would like to use this for a band, how would you recommend it for that?
yes, that is full responsive 
Hi,
I installed the template and used the one click demo import. But it doesn’t work… i think it’s related to the plugin WPBakery Visual Composer, which i can’t update. I want to update that plugin, so i have to enter the CodeCanyon Visual Composer license key… but there is no key in the document “visual-composer-page-builder-for-wordpress -license”, which was in the template .zip.
Can you help, please?
Thank you in advance
Hello,
please email to us support@cmssuperheroes.com where our team will send to you then.
thank you!
done
waiting for you answer
I’m finding this theme quite slow. Any ideas? The support from my ISP thinks it’s not clean HTML? Does that make sense?
?
hello, please email to us where we will find best solution for you, it is 23PM here and we will look in tomorrow.
thank you
This theme is unacceptably slow and the support team has been dodging my emails about trying to correct it. I would avoid this theme unless you are happy with 7 second load times.
hello, we are sorry , new version update on this week
Thanks
Just to let ya’ll know, after much time working with this I’ve had to abandon it. It’s just too slow, even optimized as much as possible. The scores on it are low with page side and load time. If you could lighten it up and optimize more for speed that would be helpful for future buyers. Thanks …
Thank you, however I don’t need help. I lost much time trying to optimize the site to a functioning level. This is just an FYI, it needs to be sized down for future buyers.
I bought the template a few days ago but im running into 2 things today… 1: The website is soooooo slow… and the demo isn’t 2: after placing some content on the homepage, it doesn’t center anymore and I can’t seem to get it right.
Can you help?
Hello,
Could you please email to support@cmssuperheroes.com where our team will help you then.
thank you!
Hi,
I want to display vimeo video in single portfolio item page and I have added it in Alternative sources, but it is not being displayed. Can you please let me know what needs to be done to display video there?
email to me support@cmssuperheroes.com with your info, we will help you then.
thank you
I am unable to add a grid using the Shortcode Generator when editing a page using VC I can add the element and when I click on the edit element the ‘Shortcode Generator’ comes up. I select a grid and click on ‘Add Grid’ but then nothing happens. It’s not being added. The theme is Omnia and I have disabled all plugins except for the EG, VC and Hero core plugins.
I am running WP4.1 and the latest updates of Theme and plugins on a Linux machine.
I need some help please!!
Email to us to support@cmssuperheroes.com where our team will help you then.
thank you
Email sent. I’ve sent login details in the email
Thanks
Hello, when I select another blog layout than large image in theme settings, it doesn’t change. I can only seem to use this layout. Can you help? Thanks.
please email to support@cmssuperheroes.com where our team will help you then.
thank you!
Hi, I still need to speed this up. I’ve removed unused plugins, it’s still slow. How can I remove additional unused hero core option? New update, are you speeding this up?
Hey Savyagency
if you optimate your site done, We Recoment to you using W3 Total cache, it good for cache your site and Mindify files.
Thanks
The error in the subject, plus why then inserted framework (which does not need, in WordPress, everything is already there). in General this topic is a set of good plug-ins in some insane structure. it is not recommended! usability admin terrible. score bad.
PS specify sites on WordPress do for 8 years.
if you do a site on Joomla, make them further in WordPress do not climb please
Thank you Vitamin
we are try the best and easy guide for client use. if there are any issue from clients config we can add more in documents if not we can update theme on next versions.
one again thanks for your feedback