237 comments found.
Hi Admin, Pre-Sale question.
Is that the theme updated as mentioned in above all questions?
thanks
Hi,
Thanks for interesting in EXCEPTION,
Yes All above comments are included in the latest update Except the issue in safari only was fixed but still not updated yet.
Regards…
Thanks for reply…Nice Theme
I have few questions.
1. I have selected Main navigation with icon…but it is not showing any icons on the navigation?
2. Where i can find the option…Like you showed up in the template to select the Home styles?
3. I tried to link the video to Row background but video is not showing up?
thanks
Hi mate, could you please contact us via the support form in our profile and provide us with a URL to check with you, as there are some issues we didn’t understand it 
Sent you an email via contact form
Replied 
Theme very good, I will buy for my new project. Just one question for now, what the fastest way to put the template in Portuguese?
Hi mate, thanks for interesting in EXCEPTION,
Just install WPML plugin and you will find the portuguese langnuage .po file, translated to your language , Also you have the ability to edit it as you want .
Regards…
Great, Thanks! only two questions:
It is possible make this theme a directory model with 2 sections connected in BuddyPress? with 2 types of access, one for companies to buy, and one for freelancers also sell projects?
Conclusion: I want to create a project where freelancers can sell, and customers can buy work … is possible to do this theme?
Hi again,
I Think this is a plugin availability not theme related, if the plugin gives you this feature, then the theme will display it
Hello again, you can do this test?
Hi mate,
As I mentioned before this is a plugin related and very hard to test this as this like a new project.
Regards
Pre-Sale question.
1. Can you add layer sliders as headers in sub-pages versus a static image?
2. Navigation .. every time I scroll down the site from the top the nav pops to the left for second and then comes back in Safari. Is there a fix for that? (Safari version 8.0.3 on macbook pro)
Hi,
Thanks for interesting in EXCEPTION,
1. This feature is not implemented yet, you can add custom title, sub-title, set custom height, custom header footer and add custom image or video backgrounds.
2. This is aleady fixed and will be included in the next update.
Regards
last question can you do multiple locations on the map in the contact us page
Currently no, but we’ll take it in consideration
Hi, just got your theme. its awesome. Some couple of things I want to ask regarding the import data.
1- When I import all the slider’s imported data from revolution slider import option I got this error “ERROR: The slider that is template must be from gallery” & this error is appearing with “PortfolioSlider (portfolioslider)” & “Blog Slider (blogslides)”.
2- How can I import widget’s data from widget.json file?
3- I use theme options Import Data button to import data but I think its not properly importing whole the data as I didn’t find some pages as on your demo theme as I didnt use the option “A – Import Demo Content via XML DUMP” I only use option B – Import Demo Content via One-Click-Install Method
Thanks, Keep up the good work. IT-RAYS
Hi mate, Thanks for purchasing EXCEPTION,
About No 1. Please contact us via the support form to test it with you,
2. this file is already been imported via the one click install, we included it in the package as a resource file.
3. Not All the demo pages are included in the theme demo data as there are some pages are configured from the theme options like Blog,
Regards
how do one update the theme to the new version
Hi again mate,
There are many ways to upgrade the theme, before you proceed in any upgrade it is recommended to back up your database and your current theme folder,
you can upload the new theme folder via your FTP and override the existing one (this is useful if you didn’t make changes in the theme options),
or you can rename the old theme folder and upload the new updated theme folder in the wp-content/themes folder.
Finally another solution, if you don’t know how to make all above and you didn’t make changes in theme options, just go to themes in your WP dashboard and delete EXCEPTION theme and re-upload the new updated one.
If you still need more help please contact us via the support form in our profile
Regards…
Is there arabic fonts available on your font list ?
Hi mate,
Thanks for purchasing EXCEPTION,
The Arabic fonts on Google are not that many as other languages, we are working on implementing more Arabic fonts in future.
Just a matter of time and the theme will cover almost everything
Regards…
How can one remove the space between the page header and the page content check here http://prntscr.com/6e99xo
Hi mate, Please contact us via the support form in our profile and provide us with a URL to check with you.
Hi~
Issue alarm.
1. Page (new & edit) 2. backend editor 3. text block use text input
english other, 1byte Character no issue. South Korea, China, 2byte Character Input issue. I am using notepad, and input, copy and paste.
Wait for your response.
Hi, please contact us via the support form in our profile to check with you, Regards
My mail is weird, so i can’t respond on your messages friend, so i will type my outlook mail, check your pm
cheers my friend!
Got it friend
When the width of the site gets down to 1,190 pixels wide on the demo preview, the navigation texts drops down below the navigation bar and overlaps the content. So its hard to read
Hi,
Thanks for interesting in EXCEPTION,
This is because we added too many menu navigation items to show all our incredible features in one menu, however we’ll work to show it more better,
Thanks for your interest
Very nice theme, looking forward to implement it on a project I am doing,
Hi,
Thanks mate for purchasing and Kind words, Really Appreciated.
Please let us know if we can help you in anything
Regards…
Just pruchase your theme, but getting this error Warning: Invalid argument supplied for foreach() in /home/xxxxxxxx/public_html/wp-content/themes/exception/it-framework/config/it-framework-config.php on line 10
Hi,
Thanks for purchasing EXCEPTION,
This is a warning that you you require a username and password for your site (Firewall protected) and then google fonts response return with no results, so, if you removed thr firewall or just tried to setup another WP site without firewall this warning will disappear automatically.
Regards.
Hello, I like your theme and really wanted to buy it but I only have a small concern. When I try to view the demo on a mobile device (Android Cell Phone) there is a black shadow that keeps on popping on and off halfway through the screen. I am thinking its something associated with the home page slider effects. Will you please test your theme on a cell phone to see if you can duplicate the same effect? I will appreciate if that can be fixed before I can present it to my client. Thanks!
Hi mate, thanks a lot for interesting in EXCEPTION, we have tested the theme on too many mobiles android, iOS and also Windows phone but really can’t reproduce this issue, could you please try it on another device and we are gonna test again and try to enhance it as much as we can.
Best Regards
Thanks, I’ll try another device.
Ok mate,
Hi there Is the frontend submission plugin for edd supported?
Hi, thanks for interesting in EXCEPTION, unfortunately this is not yet supported but we plan to cover all popular plugins in future to make EXCEPTION fully compatible with most of Wordpress plugins.
Best Regards….
Hi, does the demo content come with your theme? Revolution slider demo content too?
Hi,
Thanks for interesting in EXCEPTION,
Sure the layer slider and All other revolution sliders, Essential grid posts and Go Pricing data are included in the downloaded package,
All you have to do is importing them.
Regards
Love the theme – just 2 quick pre-sale questions:
1) Is there any where to preview an Event in the Events/Calendar? 2) Am I right in thinking the homepage is a standard page and be configured how we want using Visual Composer?
Thanks!
Paul
Hi, Thanks for interesting in EXCEPTION,
1) the Events in the sidebar is for the posts events that shows dated of posts.
2) Yes Sure you can configure what you want and change it to another one if you need
Best Regards…
Oh ok, so a styled Events calendar isn’t a feature? It’s not a deal breaker tbh, I just wanted to check. Would be a nice addition though
Sure we’ll include it in the next close updates
Thanks for your interest
check your PM mail my friend
cheers
Replied Mate
Hi
Pre purchase question on the top navbar when your on a page, lets say the shop page, the navbar shows that your on that page but when you scroll up and the navbar becomes the sticky menu the indicator that shows your on the shop diappears.
Is this a feature or is it a fault? Is there any way to keep the indicator on the navbar when you scroll up?
Pete
Hi Pete,
Thanks a lot for purchasing EXCEPTION,
This is an issue that will be fixed next update within next 1 or 2 days.
Best Regards
Thanks for the quick response.
You Welcome anytime
Check your Mail PM my friend
cheers!
Replied friend
Cheers!
HI~
Wonderful are your theme. but, there is a problem. Do not change the default image of the Heading. please help me.
Hi,
Thanks a lot for purchasing EXCEPTION, from the main theme options , you will have to enable Use Custom Page Title Background checkbox first then upload your new image and it will work
Regards…
Modify User page, the header image is not changed. 1page -> 1.jpg 2page -> 10.jpg
not working
global image change setting ok,
Hi again mate, the fix is included in the next update that will be very soon, 1 or 2 days as maximum.
Hi again mate, Please download the Theme Update with fixes
Thank you
