4620 comments found.
Im trying to center the logo and the main navigation. Where in the css or settings could I do this?
Thank you for purchasing our theme. Could you please send your request to support@halothemes.com? We are glad to help. Thank you!
Hello,
I have the same issue as TactikMedia has. My products are showing up randomly with lots of empty spots in the page. I send you a email to support@halothemes.com with access codes to my store. Can you please help me?
Thank you for your time,
William
Sure Will, we will check it for you. Thank you!
I want to add Youtube to the footer of the site, where the rest of the social links are, do you have any recommendations?
Do you mean to add Youtube social icon or to embed a Youtube video? Could you please send the confirmation to support@halothemes.com? Our support team will give you the solution. Thank you!
Hello – How does the “limited time offer” work? Can I set a sale price at $5.00 and when time expire the amount goes up to $10.00?
Also, is it possible to list male and female sizes together under each product? I want to avoid creating a male and female section.
Thank you for your interests in our theme. Regarding your questions, yes you can upload 1 image containing mail size & female size into size chart tab. We have guide for the limited time offer, you just need to enter the expired time into product description field, but you need to change the price manually, it cannot be automatically changed since it relating to backend work. Hope that we can help!
A few questions:
1. How to disable product image mouseover zoom effect?
2. How to enable product image click fancybox for product with only one image (like when product has more than one image)?
Thanks!
Thank you for purchasing our template. Regarding your questions, it may require code modification. Could you please send your requests to support@halothemes.com? Our support team is pleased to help you. Thank you!
Hello, i already sent two emails and write you many times on skype. I need a reply.
Thanks
Hi Gianluca, we are sorry for the late reply. We already checked the issues for you, could you please check it? Thank you!
Hi before i bought the theme i was told that it is possible to use a code <!- split -> I asked if it will be possible to use a split for chart description that is really wide and it should go below image and below text on the product page. You said before i bought the theme that it will be possible. After i bought the theme the code <!- split -> does not seem work. Could you please help me fix the problem? Thanks
Could you please tell us your email address, we will check your site to see what problem with the code. Thank you!
vladimirhgATyahoo.com
I need to make the logo in the sticky header a little wider, where in the css file can I do this?
Hello, you just need to edit settings.html (search for this line: name=”logo_fix.png” data-max-width=”75px”) then change the value of 75px to the value you need. Also, please don’t forget to upload the new logo. Thank you!
Can you please check email. Im having a major issue with variants not showing up on newly created products and the cart icon on mobile devices is black therefore it is camouflage and looks hidden. Received multiple emails of customers asking how to checkout.
We received your emails, our team will work on your urgent case now. Thank you!
Hello Halo!
My shop is mostly done and I really appreciate your theme ! But I still have some image issue. I’ve set all of them at 450×600. Can you help in fixing it ? here’s a screenshot of my main problem.
http://hpics.li/64424a4It’s great to know Vince, could you please create staff account for us, we will check it for you. Thank you!
Hi, how do I link the Facebook like button in the footer with my Facebook page?
Hello, we have guide of this part in Manual guide, could you please have a look at the guide again? Thank you!
It shows this section but gives no instructions on what to do unfortunately, could you please advise ASAP?
Do you see the section Configure Facebook Code in Footer? Could you please download the latest package from Themeforest? We already added the Facebook part in the manual guide. Maybe you are looking at the old version of the manual. Could you please try again? Thank you!
Sorry for the multitude of questions, but for the ‘Share’ functionality on the product pages: is there a specific plug-in I need to install to allow the actual sharing of those pages? Or what syntax do the links need to be in for sharing? (As it is right now, when I click the FB or Instagram icon it doesn’t share… rather it goes to a link that doesn’t exist).
Thanks again in advance!
We cannot access your site anymore Josh, could you please send us the new account? We will check it for you. Thank you!
Hi! We sent a new email to be a user. I sent it via the support section on this.
Thank you very much!
Sorry again for the additional question. We would love to have to default items happen on a product detail page. Currently the theme automatically selects a default size. We would like to remove the default selection to be nothing. Is that possible? The page loads now with the first variant selected, but is it possible to have NO product selected.
Secondly, is it possible to show ALL color swatches by default as well? We just want customers to be able to see all the color swatches without a size being selected by default.
Thanks again for such an amazing theme!
Hello, to make it work as you wish, we need to alter code of JS file, could you please send us your store link and account? We will check it for you. Thank you!
Hi! We sent a new email to be a user. I sent it via the support section on this.
Thank you very much!
How can I enable product variant/sizes to show with the grey ‘X’ through them, instead of them not showing up at all? I found the code snippet, but need to know how to alter. Again, just want to show all options… even ones that aren’t available.
element.style {
display: none;
}
Hello, to make it work as you wish, we need to alter code of JS file, could you please send us your store link and account? We will check it for you. Thank you!
Hi! We sent a new email to be a user. I sent it via the support section on this.
Thank you very much!
Hi! I’ve sent a couple emails over the last week. My main issue is that none of my sliders are working- on the front page or on the lookbook page. You have access to my account. Could you look at it for me?
Thanks!
juliakahlig@yahoo.comHi Julia, we already checked it for you, could you please verify it for us? Thank you!
THANK YOU THANK YOU! You’re awesome Simon!
We are really happy to hear that. Thanks Julia!
Can you please settle our requests? Been waiting for a week now and i only get responses from you When i post here.
Thank you. GIANNOPOULOS.GR
Hi George, we already checked and replied your email, could you please check it? Thank you!
Hello, I’ve tried Emailing and Nod response! can you please help with my pics at least! my pics are showing up all over the place.
Hello, we received your email from Saturday and we are sorry that we don’t work on weekend. We already replied your email, could you please create staff account for us? Thank you!
hello, i have created the account for you already. thanks
you all still have not addressed my problems yet. can you please address my issues. I am not worried about any custom designs right now just my issues that i am currently having… please
Thank you for the images, we will check it for you now.
hello. is there a way to make my check out similar to www.revolve.com ?
Shopify doesn’t allow us to modify checkout page code so we cannot do as you wish. We are sorry about that. Halothemes Team
also, when you click on the shopping cart from the homepage nothing happens even though their is gems in the cart. you can only get to the shopping cart by strolling down and clicking on check out or view cart.
Hello, the cart on header is for dropping the cart and not for linking to any page, but you could attach the link to cart page (please replace href=”javascript:void(0” by the link in header.liquid file). Thank you!
I have sent emails over the last two days but haven’t received any reply. It would be great if you could reply promptly as it’s already quite difficult to communicate because we’re in different time zones. Thanks.
Hello, are you Tregali? We already sent email to you many days ago. If you are not, please tell us your email, we will check it for you. Thank you!
I am not Tregali, my email address is info@wedlockshop.co.uk
Great we found your email, could you please create staff account for us? We will check the issue for you. Thank you!
Hi I sent you my issues. But I haven’t got any replay.
Hi Bin, we already replied your email, could you please check? Thank you!
I really like the theme, but I’ve been having a huge problem getting your product sorting system. No matter what I do I can’t sort my products by a specified price like you have in the demo. please help
Thank you for purchasing our theme. Regarding your question, did you add tag following the rule in our manual guide? Please send your store link and account to support@halothemes.com, we will check it for you. Cheers!
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