337 comments found.
Hi,
I just purchased the theme and I am trying to install the demo of layout 3. I am having a difficult time doing so, could you instruct me how to do it. I didn’t see any files to import.
Thank you.
Diego
Hi Diego,
Please follow the documentation on Create Content=>Sample data to know how to import sample data. After that, go to Settings=>Reading to select your front page.
Thank you for using my theme! Best regards
Hello!
I want remove the icons whislist, compare and read more in category page and I want just with a click you could get to see the product.
Hello,
Please go to Apperance=>Editor then add this CSS code into the “style.css” file:
.main-container .shop-products .item-col .product-wrapper .product-image .actions {
display: none;
}
Thank you for using my theme! Best regards
Thak you! Where is the code for header I need delete Shoping Car an Login
To remove this, please edit the “header-x.php” (with x is the header layout that you selected from Theme Options). Search for “top-link” and you will see two “li” tags for the cart and lock icon. Delete those tags and save the file.
Best regards
Thank you!
Hi, Can you please tell me how to remove the Newsletter in the footer. I don’t want it to appear.
Thanks.
Hi,
Please edit the “footer-x.php” (with x is the layout of footer that you selected from Theme Options), search for “ft-newsletter” to find the place that newsletter form is placed.
Remove code of div tag and save the file.
Thank you for using my theme! Best regards
Unfortunately that didn’t seem to work. I deleted the following:
Do I need to delete anything else?
div class=”widget ft-newsletter”
Please send me your WordPress admin account by submit the contact form on my profile page then I can help you!
Best regards
Hello,
I really like the theme 
Is it multilingual ready?
Which plugins are supported for multilingual?
Thank you!
Hi,
This theme is not multilingual ready. I will make it later.
Thank you for your question! Best regards
Hello, I would like to translate “Mandala”, where can I find source files to do so?
Hi,
Please contact me by submit the contact form on my profile page then I can help you.
Thank you very much! Best regards
Hello,
I recently installed your theme and have noticed that the images in the shop have really low quality, for some reason (unless you click on them). Here’s my shop: http://yapoma.com/shop/
Any help would be appreciated
Melika
Hi,
Please follow the documentation on Configure Plugin=>WooCommerce to know how to setup image sizes. After that, use Regenerate Thumbnails plugin to recreate thumbnails.
Thank you very much! Best regards
Hi, great theme, but how can I set the logo’s width and height? For example, I want it to be 200×100px, but I upload a 400×200px image, for retina displays…
Hi,
You can go to Appearance=>Editor and add this CSS code in to the “style.css” file:
.logo img {
width: 200px;
}
Thank you very much! Best regards
1. perfect! 2. also via Tools->Import->Wordpress screen? (don’t want to break things here) 3. I still see the “No products in the cart.” text all the time at the top of my page
I will surely do that so you get a “verified purchase” review
2. Yes, please continue to use the WordPress import plugin.
3. Could you send me the website URL so I can check it?
Best regards
I mailed you the details…
I received your email. Best regards
Just installed the template I got from my employer. How can I import the sample data?
Hi,
Please follow the documentation to import the sample data.
Thank you very much! Best regards
I did, I imported all-content.xml, but then I still get a very ugly site…do I really need to import revslider content separately (and where can I find this)? And where can I choose between layout 1 to 6 that you show on your site? I guess I expected I could import one file and then have the site as you showcase it up and running…
You imported content but you have to do these things:
1. Select the home page from WordPress settings=>Reading.
2. Import sliders.
3. Select menus in Appearance=>Menus=>Manage Locations.
4. Go to Mega Main Menu and active mega menu for Top Menu & Primary Menu.
Best regards
First of all: great support, very quick Will definitely have my employer leave a rating once we get up and running!
1. Ok, I did that…I imported “Revolution Slider\example-zips\fullfeature_fullwidth.zip”...but I still get an revslider error on the homepage: Revolution Slider Error: Slider with alias home-slider1 not found. Maybe you mean: ‘homeslider’
2. Also when I scroll down I keep seeing the text “No products in the cart.”
3. How can I import sample products to test the layout of the shop and detail pages?
1. Please go to Revolution Slider, copy the slider alias and paste into Theme Options=>Header=>Slider alias to make the slider works.
2, 3. Please download this file, extract it to get the “products.xml” file. Use the XML file to import sample products for your site:
http://demo.roadthemes.com/mandalademo/products.zipPlease talk to your employer to write a comment on my theme to confirm that he/she bought my theme!
Best regards
Hi! The Checkout of woo commerce doesn´t work, can you help me?
Hi,
Please contact me by submit the contact form on my profile page.
Thank you very much! Best regards
WPBakery Visual Composer needs a license to update and it says that i should have it..
Could you help me?
-Mads
When the Visual Composer is included in theme, you don’t have license key for it.
If you want to update to latest version, just uninstall it then reinstall from the notification link in Dashboard.
Thank you very much!
Best regards
hi, after the last update, everything has changed… even if i want to re-set the colour for example, on the preview i only see the default set colour of the theme… the primary colour set and font colour set don’t effect at all anything and anything it is like before. Help please.
Hi,
Please turn on the Less compiler function and select “Use theme options” in Layout=>Preset. After that, refresh your front end to see the changes.
Best regards
Where can I find licence key for visual composer?
When the plugin comes with theme, you don’t have a license key. You can get license key when you purchase the plugin directly.
Best regards
I tried the fixes people on google mentioned like adding ” // DELETE ON SALE TRANSIENTS WHEN POST SAVED function delete_sale_transients() { global $post; if( $post->post_type == ‘product’ ) { delete_transient( ‘wc_products_onsale’ ); } } add_action( ‘save_post’, ‘delete_sale_transients’ );”
Except this all other shortcodes work great
This didn’t work.. I use Mandala theme , Woocommer 3.6.5 [ The latest version that came out yesterday ]
Awaiting your reply
Thanks
Hi,
I see the latest version of WooCommerce is 2.3.6, how you can get the version 3.6.5
In this page, you can get all WooCommerce shortcodes: http://docs.woothemes.com/document/woocommerce-shortcodes/
Foryour on sale products, please use this:
[sale_products per_page=”12”]
Or you can send me your WordPress admin account so I can check for you.
Hope this help you! Best regards
May I ask you what you used to perform the layout of the page FAQ http://demo.roadthemes.com/mandala/frequently-questions/ ? Also, as per in the demo, in the very bottom of the footer the Newsletter area reports the line “Subscribe to our newsletter and join our 23 subscribers.” and has the “Enter your email” in the email field. Where I can find this section so to add the above line and the email field text??
Hi,
I can help you to use the layout of FAQ page.
We can change all texts for Newsletter form from Dashboard. We can found settings in MailPoet=>Settings.
Thank you for your questions. Best regards
yeah! I am looking how the Newsletter works but I noticed in the footer there is a field named NEWSLETTER SIGNUP. Where this line is showed? I am changing it but I see it appearing nowhere in the footer. I thought this was the line to edit as to the Footer Newsletter area since in the Poet Newsletter I have no forms created yet.
If you have bought my theme, please write your comment by the account that you bought my theme so I can support your better.
Best regards
am truly understanding how Poet Newsletter works. I set up the form to appear in the footer. What I do not understand yet is where the line written in the Footer Field Newsletter Signup is to appear.
ok! I am writing any comment with the other account we have! Apologize, did not think about. Will do it on Monday. The Theme seems fabulous…..
Thank you very much!
Hey , I got an thing to fix. On the Product Grrid View, Few Product have Add TO Cart URL and FEW have READ MORE.. I checked the code in content-product.php and it was a shortcode to add to cart url..
Please tell me what to do So THAT I ONLY SEE ” ADD TO CART ” ... i dont want read more. see the Screenshots
2 products on same page, next to each and have diff options
I Solved this , its the plugin thing
Thank you very much!
Hello – noticed a bug on the e-comm / cart system when doing the install. There is a solid black (above the Cart Subtotal) line that when you hover over it, a drop down appears covering the text underneath. As well the item description is jumbled. It looks like you may have removed it from the live demo version. Could you please let me know how to fix / remove this issue – http://justsayin.clothing/cart/ – above Cart Subtotal
Hi,
Please send me a screenshot about this.
Thank you very much! Best regards
Ok will do – looks like you may have addressed in version 1.2 – will follow up
Don’t know why but my mobile menu is messed up, Please help quick.
Hi,
Please select the mobile menu in Appearance=>Menu=>Manage Location.
Best regards
Thanks for your response but i already chosen a menu there, but its not showing perfectly, i wont mind giving you my wordpress admin details to check. in case you need. please let me know asap.
Please send me by email. Regards
I had sent you, please check and help.
It works now! Best regards
Worked but not like i can see in your reference site ?
Sorry but what do you mean?
Hello, I need help because my site have a Fatal error and I don’t find the problem, the problem it`s the next
“Fatal error: Call to undefined function road_product_sharing() in /home/urmexadmin/public_html/promocionales/wp-content/themes/mandala/woocommerce/content-single-product.php on line 86”
And other problem its that I can’t activate the plugin RoadThemes Helper because when activate send error of over buffer in memory.
Please Help Me!
Hi,
Please increase the PHP memory, after that active the roadthemes_helper plugin.
You can ask your server provider to increase PHP memory.
Thank you very much! Best regards
Thank you this problem is solve, Sorry but now I need change any elements the product page, my site web is an catalog online therefore delete the social share icons, price, stock message and the phrase “Email your friend” You can say me how to do that plase.
Hi,
To remove the social share icons, please edit the “woocommerce/content-single-product.php”, remove code from line 85 to 87.
To remove the price, please edit the “functions.php”, put // before code on line 290.
To remove the stock message, please edit the “functions.php”, put // before code on line 333.
To remove the phrase “Email your friend”, please edit the “functions.php”, remove code on line 397.
Best regards
Hello,
for the Mandala Theme we installed the wpml plugin. After activating the screen became white. What’s the matter?
Can somebody help on this issue, please?
Thx and best regards
Constanze
Hi,
Please send me your FTP account and WordPress admin account then I can help you to find the problem.
Thank you very much! Best regards
