Hi, Could you check if you have activated imaginem shortcode generator plugin. There should be a prompt on this once you activate the theme. The process can also be found in the Help Guide.

Let me know the issue is there even after plugin is active. I’ll require your site url where the issue can be seen.

Please post to support forum on this. http://support.imaginemthemes.com/

Thanks

Hi, If the webhost fits requirements to run WordPress will be good.

The theme will be fine on PHP 5.5

Thanks

Hi, The Help Guide PDF file is in the download pack. You’ll need to download the link with theme and documentation. Extracting the file will give you the Help Guide, XML demo data, PSD files and theme zip.

Let me know if you aren’t able to locate it.

Thanks

hi, I installed the template, but failed to set the template with demo data, such as what’s in the preview, you have to write an email in private? you can set it up so that it is like the preview you propose

Hi, Great if you can post to support forum on this. http://support.imaginemthemes.com/

Thanks

Hi,

RTL is supported. Once you set WordPress as an RTL language theme will pick rtl language styles. You can manually pick them up from rtl.css file as well.

Thanks

Hi,

Fullscreen slideshow is working. Could you provide a direct url to support forum where i can check on the slideshow you’re referring to.

Also provide direct urls to the safari issue pages – do provide OS details for a troubleshoot. I couldn’t triggers those on my checks.

Support forum is at http://support.imaginemthemes.com/

Thanks

I have the latest version 2.3 installed

found solution here: http://support.imaginemthemes.com/forums/topic/issues-with-woocommerce/

others were having the same issue

Hi, Latest version is 2.4 , which has the corrected code in functions.php file. It’s the same code as that.

Thanks

Hi, To place logo it in the middle of menu bar will require a difference set of codes. This currently isn’t there in the theme.

Transparency of menu can be adjusted using css. I can provide code if you post to support forum when you require it.

Thanks

Hi, Sorry , kenburns slider doesn’t support captions currently. Thanks

Hi, Could you post to support forum with a link to check on this. I’d like to see why the blog page isn’t applying a background image.

Thanks

Hi Alin, Here’s support forum link http://support.imaginemthemes.com/ , please post to support forum.

Thanks

Hi, Please post to support forum.

Thanks

Hi,

Yes it’s possible. Could you post to support forum so i can provide code.

Thanks

Hi,

Add following to custom css field in theme options

.home .menu-toggle-wrap {
display:none;
}

Please post to support forum for support related questions. http://support.imaginemthemes.com/

Thanks

Hi, Yes, it is compatible with all RTL languages, including Arabic.

Thanks

Hi, Sorry , currently mp4s aren’t supported. I’ve noted this down as a request. Great if you can use support forum so i can mark the thread to make notes.

Thanks

Hi, Do you mean the portfolio plugin? Could you install them one by one instead of bulk method.

Please post to support forum. I’d like to check wp-admin settings if this doesn’t work.

Thanks

Thanks problem solved

Hi, Sorry, kenburns slideshow currently doesn’t display with the captions.

Thanks

Hi, Sorry , currently the fullscreen slideshows don’t include thumbnails.

Thanks

Only the following things fail:

Failed to import “General Fav Icon”: Invalid post type optionsframework Failed to import “Main Logo”: Invalid post type optionsframework Failed to import “Wplogin Logo”: Invalid post type optionsframework Failed to import “General Background Image”: Invalid post type optionsframework Failed to import “Photowall Background Image”: Invalid post type optionsframework Failed to import “General Fav Icon”: Invalid post type optionsframework Failed to import “Main Logo”: Invalid post type optionsframework Failed to import “Wplogin Logo”: Invalid post type optionsframework Failed to import “General Background Image”: Invalid post type optionsframework Failed to import “Photowall Background Image”: Invalid post type optionsframework

Hi,

Could you post to support forum.

I’d like to troubleshoot the site to see check on an overview of the site.

Did you make sure all of the recommended imaginem bungled plugins were active. Custom post types need already registered post types in order to import data for them. If the plugins aren’t active to register the post types then importing will fail for them.

Please post to support forum with url so i can check.

Thanks

Hi,

Sorry fullscreen currently supports youtube and vimeo videos as seen in demo.

Thanks