237 comments found.
Hello again Is a posibility to put revolution slider on shop page and remain on header when i click from sidebar to another category? For the moment i used revolution slider shortcode in the header.php but it displayed on every page. I want to put revolution slider on home page and shop page and when i go to another category from sidebar i want to remain in header – sorry for my english – i hope you understand what i want.
Email replied, please check 
ok i solved the problem with your explainings 10x
Great that you solved it mate 
when i select sort by new on shop page from filter at the bottom page i can’t go to the next page – the link at the bottom page numbered not respond …
you can set permalinks to other format as this will solve the issue,
the permalink can be post name not default .
ok solved
hi again – what is the perfect size of image product if i want to use woocommerce???
Hi, there is no definite exact dimensions as this is your choice, although you can use the same ration ad in the demo and it is about 390 width x 630px height.
ok i understand
Great theme and great support, I bought theme almost the day it came out, I had a few questions and they were answered very quickly. You won’t go wrong with this theme. Top on my list of themes right now
Oh mate, thank you so so much for such great and kind words, really i don’t know what to say but you are great.
Really Very Very appreciated, thanks a lot
Hi First: – how to change call us in call now or Numar tel in another language Second: – on woocommerce when i adding multiple photos on gallery product the link for representative image on product page become (look) broken Third: – where is IT-RAYS shortcode? how to use it? example: i want to create a list with 10 elements witch have nice font icon in the left …
Hi Thanks for purchasing EXCEPTION Please contact us via support form in our profile and provide us with URL to check , and kindly be informed that we are on vacation and will be available after less than two days, best regards
ok great support
thanks so much
we have purchased also the html version (via zizzley). my apologies since we are not that proficient with wordpress. may we know if a demo as is same from the html is available. i have broken links and images not showing, just thought it was that complete or am i missing some procedure? i wanted the newsletter also at the bottom as to the html. we will be hoping for your kind consideration to extend your support for us (a newbie with wordpress). thank you and good day.
Hi
Thanks for purchasing EXCEPTION
Please contact us via support form in our profile and provide us with URL to check , and kindly be informed that we are on vacation and will be available after two days, best regards
ok thanks. i will inform you in two days.
Great updates my friend, keep up the good work!
cheers!
Thanks a lot my friend, glad you are happy with the updates
It’s possible to register now my friend, i forgot to check the register button, I have also updated the forum with some new stuff. Cheers my friend
Ok friend, sorry for the late registration as i have many things to do this time, Cheers friend
Hi IT-RAYS,
I enjoy using this theme and have some questions:
1. You has released some update but i don’t know what had changed in each one, where can i see the log?
2. Can i have a logo and title in header at the same time?
3. Are all the headers language customizable?
Hi,
Thanks for purchasing EXCEPTION and for kind words ,
1. the release log is at the bottom of item description, we’ll but it in the next documentation release
2. There is only one option of them to be applied.
3. Sure all header languages are customizable.
Best Regards…
hi, tenks for this theme. How can i put mp4 video in home page?
Hi,
please contact us via support form in our profile and clarify more about where to put the video, as a section background or as an element in the content.
Regards
Hello, i have just updated the theme . Unfortunately, the theme will still appear in version 1.0 and not 1.2. Cache has been cleared.
Gretings
Hi,
Thanks for purchasing EXCEPTION,
Could you please contact us via the support form in our profile and provide us with a URL to check with you ?
Regards
Hi IT-RAYS, you did a great job! I have a question: I’m going to build an e-commerce, what plugin do you suggest to import/export large amounts of data (products)?
Hi mate, thanks for purchasing EXCEPTION,
The theme supports woocommerce plugin, so you can set it up and begin your shop easily fast and profissionaly
Best regards
Hi! I am happy for purchasing this great theme but i have a question: How can i make service boxes with rotating icons on mouse over like the ones in the demo page here http://demo.it-rays.net/exception/light/wide/home.html I searched everywhere and there is only icon boxes in visual composer
Thanks
Hi mate,
Thanks for purchasing EXCEPTION,
You can choose the icon boxes shortcode in the visual composer and then select a style from the 10 existing styles, you have a variety of options in the icon boxes to select from.
If you still have any troubles or questions, please contact us via the support form in our profile.
Best Regards
Hello,
I purchased the HTML version of this theme and I’m looking to migrate my site to WordPress. Are there any specific features not yet included in the WordPress version that are included in the HTML?
my site: http://onesingles.org/home0.html#
Hi,
Thanks a lot for purchasing the HTML version and interesting in our work,
Sure all HTML features are included in the WP version with more and more features and enhancements,
Also a powerful theme options panel enables you customize almost everything in your theme.
Best Regards ...
Hi, compliments, nice theme. Can i hide the filter categoy in the section ‘Recent Projects’. i want that section like the following exemple: http://exception.it-rays.net/home5/ Tenk u.
Hi,
Thanks a lot for purchasing EXCEPTION,
To hide any filter in projects, this is a Grid from Essential grid plugin.
Just go to the grid listed in the plugin page and remove the filter, you can find this and more in the documentation related to Essential grid plugin.
Best Regards
Where in the CSS can I hide the Call Us: in the top bar? I don’t want to list a phone number.
http://primeorange.com/ Thanks in advance, great theme!~Kristin
Hi Kristin,
Thanks a lot for purchasing and Rating EXCEPTION ,
Kindly be informed that this is planned to be more configuable in the next update.
Your understanding and patience highly appreciated.
Regards…
Hi again, Now you can show / hide this from the theme options
Hi, Lovely theme, Please am about to purchase the theme but need to confirm if the gallery takes videos… Thanks!
Then also please is there a gallery widget that can show the gallery on the home page both pictures and videos?
Hi,
Thanks a lot for interesting in EXCEPTION,
The gallery is a visual composer shortcode and it is an image gallery not accepting videos, also there is no gallery widgets for both images and videos.
Thanks a lot that you let us recognize that as we’ll take this in consideration.
Best Regards
hi. can i add more than one of our offices to the contact page with a custom code maybe by your help? We have 2 offices which needs to get listed on contact page but your theme has only 1 section for one office.
Hi mate,
Thanks a lot for purchasing EXCEPTION,
Currently the theme doesn’t support this feature, so please can you contact us via the support form in our profile to discuss this ?
Best Regards ...
Hi again, now you can add unlimited number of offices and map locations
Finally i got it my friend! yeah 
Cheers Friend hope you will be happy with it and create the amazings
Question Before Purchase. Do you provide all the data needed, so that when installed theme looks exact like “live preview” version?
Hi, Thanks for interesting in EXCEPTION,
Yes Sure all data are included except the blog styles and contact styles (included only of for each) as they are configurable from the theme options panel.
Regards
Hi Admin,
I could not find the portfolio option or plugin anywhere?
Thanks
Hi, it is a plugin called Essential Grid, if you have any issues please contact us via the support form for more effective and fast contact.
Thanks for the information Admin.. i have just sent you URL via Contact form. is the support form is different if yes then where i can find it? i just changed my account email from info@coast2coastpages.com to c2cdesigning@gmail.com
Thanks
Replied mate, please check your mail
