630 comments found.
Hi ThemeMotive
This theme looks amazing, well done! However, I need the Directory functionality that you have on the MultiPurpose theme here: http://thememotive.com/multipurpose-theme/directory-3-columns/.
Is that possible with Converio? If yes, I will purchase the Converio theme today. Thanks!
Hey Maxmi,
Thank you very much for your comment and great feedback – we appreciate it a lot 
The “Directory” template is available for MultiPurpose Theme only for now, so that we recommend you to buy MultiPurpose theme if you need directory template.
Hope this helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive Support team
It seems like the drop-down boxes in the Woocommerce Checkout page do not function properly. When you make a selection, the box still remains blank.
I can’t tell if this is an issue with Woocommerce or with the theme. Would you know why this is happening?
Hey JoePetchonka,
Thank you very much for your comment.
Our development team is checking this. So far we observed it works fine on contact page, so it means that it might be related to WooCommerce plugin. We will inform you via e-mail with the solution as fast as possible.
Please let us know if we can be of further assistance.
Regards,
ThemeMotive team
Also, while we’re on the subject, the shopping cart drop down next to the search function in the header doesn’t work when you’re on the checkout page.
As for the checkout page – it’s default WooCommerce plugin behaviour, so that it’s not showed there. WooCommerce plugin don’t show it on checkout page most likely in order not to duplicate the entries.
As for the second issue on checkout you sent us today – we just have sent you the solution via e-mail.
Hope this helps!
Please let us know via e-mail to support (at) thememotive (dot) com if you require further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
Thanks for your help! Everything works now, and I totally understand why the cart doesn’t drop down on the checkout page.
You offer the best support out of any other theme I’ve used. I will be purchasing your themes almost exclusively from now because of that!
Thanks!
You are welcome Thank you so much for fantastic feedback
hi, really like both available wordpress-themes designed by you. just wondering if converio also comes with the header/menu-style features (different unique menu styles) as Multi-Purpose Theme. Thanks!
Hey Michi_w,
Thank you very much for your comment.
Converio has got less unique header variants than MultiPurpose theme, but it has got more advanced megamenu settings. You can see the exemplary header settings here:
http://thememotive.com/converio/header-type-2/ http://thememotive.com/converio/header-type-21/ http://thememotive.com/converio/header-type-22/ http://thememotive.com/converio/topbar-social/ http://thememotive.com/converio/topbar-menu/Please let us know via e-mail to support (at) thememotive (dot) com if you require further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
combining the great header variants from Multipurpose with capabilities from Converio would be great… if I buy both themes… is there a chance I can copy some code to get the ideal theme?
Thank you for your valuable and great feedback. We rather recommend not to copy the codes, becuase it could take you some additional time to integrate/adjust it. We have got plans to add new header variants for Converio in the future.
Hope this helps!
Please let us know if we can be of further assistance. Regards,
ThemeMotive team
I am using the full width background image( [fullwidth background_image=”.....]) Do you have any suggestions for making that background image scale for mobile? I have tried adding some CSS to no avail. Thanks
Hey Pbmbrands,
Thank you very much for your comment.
In general fullwidth section has got intentionally background, which is not scallable, becuase if it was scallable then it will be to short to cover the text inside the fullwidth. Example: http://thememotive.com/converio/content-boxes/
Please let us know via e-mail to support (at) thememotive (dot) com if you require further assistance. Our support team would be happy to help you.
Regards,
ThemeMotive team
How do I edit this footer content:
2013-2015 Converio WordPress Theme by ThemeMotive. | All rights reserved
I’ve tried editing it in the footer.php file, but the content doesn’t change.
Hey JoePetchonka,
Thank you for your comment.
In general you don’t need to edit footer.php . Please just go to Appearance -> Customize -> Footer and check the checkbox field “Show custom footer content” then please edit the text in the textarea field below and save the changes.
Hope this helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello,
First of all, thank you for developing this great theme. I have two questions concerning the revolution slider, and would be very pleased if you could clarify some things to me…
1. How do I put the buttom “watch our promo video” in the slide? (so the popup video only appears when the person clicks it).
2. It seems to me that there are only a few options for buttons in the revolution slider, and I cant resize it or change its shape. I tried using the code for another button but it doesnt work.
Thanks in advance,
MA.
Hey MA,
Thank you for your comment and great feedback We appreciate it a lot
1. On our demo we added new layer with this code:
<a href="//www.youtube.com/embed/a8DjuGlVknQ?autoplay=1" class="play video-lightbox fancybox.iframe">Watch our<br /> promo video</a>2. Could you please try to add button this way (new layer with button code):
<a href="#" class="btn large">Get Converio</a>Hope this helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thanks for the reply.
Ok, but how do I change the color of the button and the “watch our promo”? I tried and couldnt do it.
Also, is there anyway I can get access to these codes, like the ones you told me above? All i can find in the theme documentation is the shortcodes.
You are welcome
It depends which color you want to use. If you want to change it to for example red then please use this code:
<a href="#" class="btn large">Get Converio</a>Could you please write to support (at) thememotive (dot) com , so that we could send you the export files for sliders to import then.
Hope this helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
I tried the code you just gave me and its still green, just like the previous one. It shouldnt be this hard to change the color of a button…
If you could send me the code for a black and one for a red button I would appreciate.
I will also be sending an email so you could send me the files.
Thanks
We just double check the solution we sent you and it worked on our host. We also have sent you exsport files for sliders.
Hope this helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
May I have the export files for your slider? I would like to have the 4 slides you created. Thanks.
Hey JoePetchonka,
Thank you for your comment.
Could you please write e-mail to support (at) thememotive (dot) com ? Our support would be happy to help you.
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Just wanted to say a great thank you to the ThemeMotive Support Team for assisting me in answering my queries and getting back to me so promptly. As a novice on WordPress your support has been invaluable. I want to also say that I love your theme.
Thank you so much for fantastic feedback! We really appreaciate it a lot
All the best,
ThemeMotive team
5 stars to the guys at ThemeMotive support. I had a couple of teething issues with an installation on one of my domains and you guys have been absolutely great in sorting out the issues. I can’t thank you enough here. Great support. Keep it up guys really appreciated from my side.
You are welcome Thank you very much for great feedback Much appreciated
How can I adjust the font-size of the [toggle title] and toggle description? – Thanks.
Hey,
Thank you for your comment.
You can add this code in Customize -> General -> Custom CSS:
ul.tabs li a { font-size: 20px !important; }Hope this helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thanks, but this doesn’t seem to work.
Previous code was for tabs, for toggle, please use this one:
ul.accordion li > a { font-size: 20px !important; }Hope this helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Perfect! Thanks.
You are welcome
Hi there, my client just received a suspicious email from support@thememotive.com saying the follwing:
” Hi, Hope you are doing well. Thank you for choosing our template on your website. We have to discuss about security issue urgetly. Please reply this email as soon as possible. Don’t worry we’ll care for it.
Thanks & Regards ThemeMotive Team. “
Is this legit or a spam???
Thank you
Hey Aaronlutze,
Thank you for informing us about that.
It looks like clear spam. We didn’t sent and won’t send this kind of e-mail.
Please have a look here: http://pages.ebay.com/help/account/recognizing-spoof.html#how and https://www.paypal.com/webapps/mpp/security/suspicious-activity or https://blogs.mcafee.com/consumer/7-ways-tell-fake
Could you please double check if the sender was support@thememotive.com . If yes then it means fabricated e-mail. Could you please write us message with the details (e-mail on which you get this message)?
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
My client received it so I will have to get them to forward it, as I only saw a forwarded version of it so don’t have all the original headers sorry. But thanks for clarifying that it was spam, I thought it was suspicious.
Hi, I am working on you theme for my client. Can you send me demo export file of slider?
Here is emai Id : webprojectsdev@gmail.com
Thanks
Hey Codesys,
Thank you for your comment.
We just sent you e-mail with the attachement.
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
How can I change the background color and text in the sticky header?
Hey Aemind,
Thank you for your comment.
Could you please write e-mail to support (at) thememotive (dot) ? Our support team would be happy to help you.
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thanks, I have some more queries. 1) Is it possible to add multiple rows in Home Page “Featured Project” section with auto slider ? 2) Can we control the speed of the “Featured Project” slide speed ? 3)Also can we show multiple different-different categories project in “Featured Project” section on Home Page ?
Hey Amit_pixere,
Thank you for your comment.
For point 1 and 2 could you please send us ticket to support (at) thememotive (dot) com . Our support team would be happy to help you. For point 3 you could use parameter category_name for example category_name=”art,web”
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Thanks, I have some more queries. 1) Is it possible to add multiple rows in Home Page “Featured Project” section with auto slider ? 2) Can we control the speed of the “Featured Project” slide speed ? 3)Also can we show multiple different-different categories project in “Featured Project” section on Home Page ?
Hey Amit_pixere,
Thank you for your comment.
For point 1 and 2 could you please send us ticket to support (at) thememotive (dot) com . Our support team would be happy to help you. For point 3 you could use parameter category_name for example category_name=”art,web”
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hi -
I’m working on tweaking this theme for a friend who purchased it and was wondering if it was possible to add some teaser text and a read more button to the events overview page? Almost like how the standard blog format is displayed.
Thanks for your help!
Hey Thejuli,
Thank you for your comemnt.
In this case you would need to edit archive-events.php and add this kind of code:
<p><a href="<?php the_permalink(); ?>">Read more</a></p>If you need more help could you please contact our support team (support (at) thememotive (dot) com). Our support team would be happy to help you.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Awesome, Thanks so much!
One last thing, is it possible to change the 24-hour format to 12-hour format and add AM or PM at the end of the time on the events archive page?
Thanks so much!!
You are welcome
In the current version of the Motive Events plugin there is no special field for AM/PM, but you can include it in the hour field or hardcode in the templates.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Hello,
I was curious if you had a PDF or something that showed all the individual short codes? I can’t seem to find anything in the documentation file.
Hey Websolutionsexpert,
Thank you for your comment.
1) In the full download package you can find all examples of pages (from our demo) done via shortcodes. 2) In the Visual mode editor you can hover on orange plus and then dropdown menu will be showed with all shortcodes. When you click on choosen shortcode then you can see all the optional parameters to fill in.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Great, thanks!
You are welcome
I am having a problem with external links to the blog post. When linking from our newsletter, it produced a 404 error. When linking on Facebook, it showed the right blog post, but with the image from the previous blog post. Any idea what could be causing this?
Thanks!
Hey,
Thank you for your comment.
Could you please send us a link to support (at) thememotive (dot) com . Our support team would be happy to help you. Could you please double check the link source if it’s correct (with http, etc.)?
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Can one the change the transition speed of the menu?
Hey Bigbankclub,
Thank you for your comment.
Sure, Converio has got advanced and outstanding options for menu animation control. You can change different settings like tranition or disable it. Pelase have a look here: http://thememotive.com/converio/full-menu-animation-control/
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Per the tabs and toggles, can one not choose the icons – hearts are not needed for my site.
Images in the menu – Is the blog part of the menu the only location where images can be placed?
Please just change the parameter icon from icon="fa-heart" to icon="".
As for images – you can show “recent blog posts with images” in dropdown menu for any menu item. You can set this easily via checking the checkbox in Appearance -> Menus.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
How possible to a “top menu” for contact number and social media icons?
It’s possible to customize it in header settings. Please have a look at the example here: http://thememotive.com/converio/topbar-social/
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
As for icons in the nav bar – the same rule would apply?
Could you please write more details, which rule? In general you can use Font Awesome icons in all menu items.
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
The nav bar offers a pull down of different home pages. There is an assigned icon – is the icon an option or a MUST
The layout is done by short-codes only? Visual Composer compatible?
Icon is of course optional for each of menu item. Please have a look at dropdown menu under “Portfolio” – it’s example of dropdown menu without icons.
VC is not included in the theme in the current theme release. You may need to use shortcodes for now, however they are simple to use.
Hope this helps!
Please let us know if we can be of further assistance.
Best regards,
ThemeMotive team
5 Star Customer Service = Sale! Thank you
You are welcome
Please let us know if we can be of further assistance.
Thanks,
ThemeMotive team
Hi, I bought converio theme for my wp page, and I would like my page was similar to the demo page.
Could I install the demo page and then modify?
Thanks
Hey Jgp_athora,
Thank you for your comment.
If you are new WordPress user and would like to upload pages from live preview then please go to “Tools -> Import” and click on WordPress close to the text “Import posts, pages, comments, custom fields, categories, and tags from a WordPress export file.” and then please choose dummy.xml from the download package (“Dummy data” directory). Then some dummy pages from our live preview will be imported, however you may still need to set some settings by yourself, like assigning the menu you would like to display on (“Appearance -> Customize -> Navigation”) or which page to show as front page (“Settings -> Reading -> Front page displays”).
If you want to add portfolio entry then please go to WP admin panel then click on Projects -> Add new.
If you want to add blog entry then please go to WP admin panel then click on Posts -> Add new.
If you want to add page (for example “corporate” from the demo) then there is fast way to do that, please:
1) Go to WP admin panel then click on Pages -> Add
2) On “Display Options” please change to “Show title -> don’t show” and “Sidebar position -> don’t show”
3) Go to dowanload package “Dummy data” -> “shortcodes-pages”
4) Copy all the text from choosen/modified html file (for example corporate.html)
5) Change the WP editor to “Text editor” (instead of “Visual”) and paste the text from pricing.html to “Text editor”.
6) Edit the text you want to change.
7) Click on “Publish”.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
Is lightbox functionality built into the template?
Hi Pbmbrands,
Thank you for your comment.
Yes, it’s included. You need to add class="action view" to link. If you need some additional help you can contact our support team: info (at) thememotive (dot) com . Our support team would be happy to help you.
Hope it helps!
Please let us know if we can be of further assistance.
Kind regards,
ThemeMotive team
