Hi,

I’ve sent the issue to our development team, we’ll investigate, thanks for reporting this. Please send an email at contact@tagdiv.com , specify the issue and we will provide a fix/solution after we identify the problem.

Thank you, Emil G.

Hi,

Those are the sprites and icons used by the theme, error 404 states that they are not found. Try this solution – https://www.404techsupport.com/2013/07/fontawesome-cloudfront-firefox-together/ – if it doesn’t work look for other information on how to exclude those types from cdn.

Thank you, Emil G.

Hi,

Try to copy the shortcode from an Ad box, create it in a page, switch to classic mode, copy and paste it in the smart list – http://screencast.com/t/wrEGsjJWyAa7

Thank you, Emil G.

Hi,

Try to comment the author meta – http://screencast.com/t/NtSBdrIhq9K

If it’s still there it may come from a plugin, facebook reads meta or og data from the page and automatically displays the “by author” line.

Thank you, Emil G.

Hi,

1. The blocks were designed to work on 1/3, 2/3 and 3/3, if you use other types you have to adjust their look using css. You also need to test it on all screen-sizes (desktop, tablet-landscape, tablet-portrait and mobile) and create adjustments for each one.

2. Unfortunately no, only 3 equal (1/3, 1/3, 1/3), sorry.

Thank you, Emil G.

Hi,

Your css doesn’t overwrite the theme default one, use it like this: http://screencast.com/t/W04RLcoyS

.td-icon-mobile:before {
  content: '\e80e' !important;
}

Thanks Lucian C.

Hi,

That’s strange, Social Counter 2.9 is the latest version, please send an email at contact@tagdiv.com , specify the issue and provide wp-admin access so i can take a look.

Thank you, Emil G.

Thank you for the very prompt reply Emil. Email sent. Keep up the great work! 5/5

Replied via email!

Thanks Lucian C

Hi,

Sometimes it takes a while until Facebook fatches the image.

• Make sure that WordPress SEO by yoast is configured properly http://screencast.com/t/WGNsqUqz0T
• if nothing works please send us your site url: contact@tagdiv.com also please paste your problem in the email so we know who you are.

Regarding the latest articles: * how to make a homepage: http://screencast.com/t/WGNsqUqz0T * http://forum.tagdiv.com/sidebars-and-widgets/

Hope this helps, Radu O.

Hi, I’ve send You my www details

Hi,

Emil is replying to emails but we are working with limited staff due to the Christian Easter holly day and there may be a delay.

Sorry about this inconvenience Radu O.

Hi,

Please try one of this rules:

<IfModule mod_headers.c>
  <FilesMatch "\.(ttf|ttc|otf|eot|woff|font.css|css)$">
    Header set Access-Control-Allow-Origin "*" 
  </FilesMatch>
</IfModule>

If its still not working please send an email at contact@tagdiv.com so we can have a look and also provide a link to this discussion so we can know who you are.

Thanks Lucian C.

Hi Lucian,

Thanks for the help. I’ve done that, but it didn’t fix anything. I’ve emailed you guys and still waiting for a response. Any other thoughts how to change this asap?

Thanks in advance for your speed and understanding. We’re already getting comments from our readers about this issue.

Dean

Hi,

Emil is replying to emails but we are working with limited staff due to the Christian Easter holly day.

Sorry for the delay, Radu o.

Hi,

1. The sidebar can be set for different sections:

- for templates – Theme Panel -> Template Settings – http://screencast.com/t/knFOixD2lwv

- for categories – Theme Panel -> Categories – http://screencast.com/t/ufdbppxX

- for individual posts/pages – post or page editing section – http://screencast.com/t/gTnynNx1n2

If a sidebar is set on Categories section it will override the one set on Template Settings for that category page and the posts included in that category.

If a sidebar is set on post editing section it will override the template and category settings for that post.

2. We have this issue on the list, it will be fixed in a future update.

Thank you, Emil G.

Hi,

Only one stack can be enabled on one install, as you can see on our demo we have a different install for each stack, check the links – http://screencast.com/t/xyYTxsO9KWVV

Thank you, Emil G.

Hi,

Yes, we have this on our list, we’re still looking for the best solution and we will implement it in a future version.

Thank you, Emil G.

Hi,

Envato specifies that each theme can be used for one product (site): http://themeforest.net/licenses/standard If you want to use it on multiple sites you would have to buy a license for each project. You can use it though on multiple test sites.

Thanks Lucian C.

ok, what is the cost for per extra license?

Hi,

The cost is the same for each license, Envato deals with the sales, we just develop the products. You could contact them and ask about this – https://help.market.envato.com/hc/en-us/requests/new

Thank you, Emil G.

Hi,

Could you please provide more details about the error which occurred when uploading the theme via WordPress’s install.

Regarding the Visual Composer plugin it seems that the “The Plugin Does Not Have A Valid Header” error occurs if plugin’s archive contains another archive of the plugin however this is not the case as the VC plugin wasn’t provided like that so please make sure that you upload the plugin from the /plugins folder that was provided within full theme’s files.

I also suggest you try this without using any plugins, make sure you empty all caches then disable all plugins you use then try to install the plugin again as instructed in this guide: http://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/

If it’s still not working, unzip the plugin folder and upload it manually via FTP in the wp-include > /plugins folder.

Let us know how it goes!

Thanks Lucian C.

HI Lucian,

I successfully installed the Plugin manually. Thanks I designed our HomePage with the Visual Composer / HomePage template along with some css in Editor

The “sticky” Side Bar Does not seem to be sticking when scrolling on our Homepage, But does stick on our Post Page.

Also I’m attempting to fit thumb entry images according to a fixed size for Module_11. The thumb seems to crop out some of the Original Image as well as Warp it.

For example: I would like to have each entry image custom at 305px X 152px with-out a crop or warp,

How can I go about altering that container to fit the image accordingly.

css? Hope ya can help!

Thanks -V

Hi,

1. You have to add an extra class on the row in which the sidebar appears – http://screencast.com/t/b2KhOR48

td-ss-row

2. The cropping depends on the image original aspect ratio, for example if it’s 16:9 and you try to crop it to a 4:3 format a part of the image will be lost. Check this guide – http://forum.tagdiv.com/image-size/

You could also change the thumb dimensions from the code – http://screencast.com/t/mr153tvL8nv – and regenerate the thumbs after that – http://forum.tagdiv.com/how-to-fix-strange-thumbnails/

Thank you, Emil G.

Hi,

You have to modify the code here – http://screencast.com/t/4vKyYtArH5qJ

Thank you, Emil G.

How do i change twitter sharing to be popup rather than a full page?

Hi,

Using it together with the like/tweet buttons: http://screencast.com/t/LMISPdEKRm ..the twitter share window will open in a popup instead of full page. Use this configuration: http://screencast.com/t/na5zdnan

Thanks Lucian C.

Hi,

Please also provide your site’s URL if possible so we can inspect it. I’ve also tested this custom css and it should work like this: http://screencast.com/t/BQ2cg9SEHO

If you don;t want to post your site’s url here then you can send us an message via email at contact@tagdiv.com and also provide a link to this tread.

Thanks Lucian C.

sure: www.socialbrandwatch.com

Hi,

I’ve tested the css live on your site and its working fine: http://screencast.com/t/YXHslDxW

Please make sure that you also add the custom css in theme panel > custom css section, like this: http://screencast.com/t/ihv2M31DVh7 And also make sure that you empty your caches after doing this.

Thanks Lucian C.

Hi,

I’ve added your suggestion on our list, if more people will request this we will implement it. Until then the alternative would be to look for a plugin.

Thank you, Emil G.

Hi,

1. I’ve sent your proposals to our development team, we’ll look into it. We will also add a disable option for the lazy load feature in the next update.

2. We left the unminified version for users who may want to modify the code.

Thank you, Emil G.

Hi,

Please send an email at contact@tagdiv.com , provide more details about this issue and provide the Item Purchase Code.

Thank you, Emil G.