389 comments found.
Hi, I’ve just update 2 support’s ticket Can you help me with this ? Thank you
Hello,
I am having problems with visual composer ultimate addos, when u activate them the home page breaks (menu becomes un-clickable, and portfolio js stop working) please advise.
Best Regards
hi, yes i have but with another account…I open a ticket thanks
Hi,
there’s a bug with buttons in You visual composer.
I add a button, select an URL doing SET LINK but always URL is undefined It does not take it… Would you know this issue ? thanks
Hi pipoulito, You haven’t purchase my theme. Please open support ticket at https://cray.ticksy.com and i’ll let you know how to resolve your problem
Hello ,
I have had some problems to understand how for the online store operating for example like this: http://themes.cray.bg/amy/style-1/product/amy-product-8/ and http: //themes.cray .bg / amy / style- 1 / store /
where I add Products to buy ? the WooCommerce plugin does not appear in my toolbar .
Please Help .
Someone ?
Hi ecobite, you need to install woocommerce plugin first then you can instal the demo content that come with the theme
HI, Thank you .
And one more thing , my logo doesn’t appear on the top left header when i make the upload in the options of the theme
Please open support ticket at https://cray.ticksy.com with url suer and pass for your WP admin and i’ll check
i already open a ticket , and nobody answer . pls
the last thing, in pagination mode can we increase the number of slide par page ? thanks
Yes, just go to Settings -> Readings -> Blog pages show at most
GREAT thanks !! you can close all my tickets !!
hi,
have you seen my ticket “Place slider to slideX automatically” ? could we talk about these at a moment…that would be great thanks a lot
maybe could it be done in initThemeSwitching() ? Getting today’s date in JS and compare to post_date list. in the list get the post_date <= today’s date get id of this date in the list and so deck.slide(id) what do you think of this ? Problem is having this post_date list in amy-slider.php
please at less would you have an idea how to do that and i’ll try to do this…?
maybe the index to slide to could be calculated and inserted in the page by php, and easily get by JS (index=document.getElementById(“id_to_deck”) )in order to make deck.slide(index)
HI , that’s ok !! i’ve my “index” now to slide to ! I get this variable in index.php, could you just tell me how to send it to amyslider.php in order to to deck.slide(index) ? Global variable ? thanks
Done !! deck.slide( <?php echo json_encode($index_to_slide); ?>); Ticket closed Thanks !!
Great 
hi, i’ve just updated my ticket a bout a bug, thanks !
Helo, the theme is very very slow, and especially when I login in my back-office?? Could you please? help me … thanks a lot?
Hi ccharriere, can you please open support ticket at https://cray.ticksy.com with url user and pass to your WP admin and i’ll fix this asap
hi, I just created a ticket, please help
hi, please where (which file) could i specify post_type for limit search to this post_type (excluding pages, post…) ? thanks
function SearchFilter($query) {
if ($query->is_search) {
$query->set('post_type', 'post');
}
return $query;
}
if (!isset( $_GET['post_type'] ) ){
add_filter('pre_get_posts','SearchFilter');
}
thanks a lot, should i replace ‘post_type’ by the name of my post type ?
$query->set(‘post_type’, ‘YOUR_POST_TYPE’);
YES !! works fine ! Many thanks !
i’ve still 2 ticket opened, and after my site is finished
thanks
hi, my theme is anomaly very very slow since yesterday , could you help me please, t’urgent, i opened a ticket… thanks a lot
Fixed
yes , a GREAT SUPPORT ! Thanks !
Hello,
why there are only one thumb in the gallery, when I open an image in the portfolio grid. Why I can’t see then all images, like in the image grid? Is there any solution for this?
Or is it possible to adapt the filter of the portfolio grid to the image grid?
Regards
Hello dear,
I bought the theme, I have created Ticket #432379 and I am waiting for a reply, can you be more helpful and reply to it as soon as possible please?
Regards
Hello dear, I am still waiting for a reply, can you get back to my Ticket #432379 and reply please? Thank you
Hello dear, now it has been over 1 week that I am waiting for a reply for the above ticket, can you please kindly reply please?? Thank you
Hi Faanoos, please check your ticket
Hi andrey,
i have the same problem with lenalevy. i cannot put a link to call to action button 2. and i have submit a ticket. please take a look. thanks
Hi hanson, the problem came form latest WP version and Visual Composer compatibility. Update will be ready most likely tomorrow.
hi andrey, any news on the update?
It’s almost done. I’m hopping today. Due to major changes in VC the update was delayed
hi andrey,
i have installed the latest ver 1.5, but still the call to action button 2 can’t add the url link. after i save the changes. the url dissapear. i’m using the child theme.
Did you update the visual composer too?
i just update the theme. where can i find the visual composer updater?
Deactivate AMY theme go to plugins and delete AMY Theme Page Builder then activate the theme and you will see the notice to install the AMY Theme Page Builder again
thanks andrey, it work again.
How do I remove the ”+” from the menu item?
This theme is great, except I can’t get links to work in my buttons. Can you help? Whatever I add, it just links back to the same page that I am on.
Hi lenalevy, can you please open support ticket at https://cray.ticksy.com/ with url, user and pass to your WP admin
Love the theme!...when i throw the link on facebook the description says http://www.careintegrations.net/LENACI/
Welcome Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cill… careintegrations.net
How do I get rid of that?
Hi
i still have this problem with last update (which file is concerned ?) : Fixed: Infinite scroll changes scrolling effect when loads new posts in AMY Slider
Hi davidpaoli, can you please open support ticket at https://cray.ticksy.com with link to your site. I’ll check it asap
ok
Hi,
2 little things please…
How could i set a unique (hover) color for all my portfolio items ? In wich code could i customize Hover style (triangle) ?
thanks
ok solved !
Great
Hello,
Does this smooth scrolling on pages comes with the theme or do we have to create (add) .js code etc. ?
It comes with the theme but i’ll add update today with enable/disable option
thank you for the response
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