367 comments found.
Hi there, how can I disable all animations of the theme?
please email us at “thematicwebs@gmail.com” , our support team will help you doing this .
Asking $25 for support is not cool
Changes which are not part of our theme wil be charged.our minimum customization cost is $50 but for you we are charhging $25.
Hi there , the option you required , we are giving that in our update and will be available within 2 days . please consider updating your theme then and leave us better reviews .
we will be very grateful to you . Thank you !
Hi,
How to translate alert message contact form please ?
What is the file, I not found this.
Best regards
please send your issue at thematicwebs@gmail.com
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sorry we are unable to understand what you want to say please if you have any issue mail us at thematicwebs@gmail.com
Hi there …
I’m kind of a wordpress novide and I just want to make sure I am going to be able to set this up fast and easy.
Is there any way to see what the admin looks like for this theme?
Thanks,
Hi ,
This is very easy to install and setup theme , you can set up demo content in just 2 steps . still if you face any issue installing this , our support team is here to help you.
Thanks
Hi, Suggestion: why don’t you create a support forum so that everybody could see the answers to queries, instead of dealing with them individually by email? It would be more helpful for users and most likely decrease your workload as well!
We are upto that , you will see a Support Forum soon.
Thanks for suggestion 
Hello, Please before i purchase i want to know if i use woocommerce on this? I would love to use it to for 1 single product with different variations so user can click to buy and checkout.
Kind Regards Ceejay
yes you can use woocommerce with the theme , and if you want us to set it up , we can customize your theme for that . Please email us at “thematicwbs@gmail.com”
Hi. Great theme. I have one small problem. In the ‘Close up features’ section, I want to place a phone in landscape mode. How can I do that?
I tried, but now the sides are cut off.
Hi Grimy ,
Please email u at “thematicwebs@gmail.com” , our support team will help you do this .
Thank you !
Hi,
Fantastic theme, but have a problem with firefox, I send an email.
best regards
chris
We recieved your email we need your wp admin details. Thanks
Hi,
great theme, LOVE IT!! one tiny thing is missing from making it perfect for me.
i want to exchange the download links at the header with the subscribe filed like the pre-launch
i would have used the pre-launch but it’s too short :/
thank you !
Please send your wp admin and ftp details at thematicwebs@gmail.com. Thanks
sent.. waiting for your magic
Ok Thanks
Hi there.
How can I setup the blog page as same as your blog sample?
I followed the documentation but somehow I’m stuck at the Home Page setting on what link should be used for the blog menu link
Please contact our support at “thematicwebs@gmail.com”
I have sent you an email. Thanks a lot for the reply
Thank you for the very quick fix. 5 stars rating for Customer Support!
Thanks 
Just got this email (April 27, 2015)
An update to your purchase of EOS – A Responsive App Landing Theme by thematicwebs is now available in your downloads.
Can you post instructions on how best to apply the update to a currently live WordPress site running the EOS theme? Thanks.
please email us at “thematicwebs@gmail.com” Our support team will completely guide you.
Hi. I sent an email yesterday and a follow up today. Hoping you can help me out. Thanks.
Your issue is in queue and will be resolve soon. Thanks
Hi. I recently sent an email to you with my problem. Have you received it? Thanks
Please confirm your Email .
Thank You !
Sorry we didn’t received any email from this address please send your issue at thematicwebs@gmail.com .Thanks
I have sent it thanks
You mailed us with your this address tkrisz0403@gmail.com ??? We didn’t recieved any mail from this address.
Outstanding support. Many thanks
Please don’t forget to rate 5 stars to our theme. Thanks
Hello, my site is up and running. I just have a problem with the floating menu. When I scroll down, the menu header shows, but it is coming a little bit lower than where it should be. Could you please have a look and let me know how to fix it? Here’s the link: http://gigaworks.ae/pw360vr/
Thank you.
Please mail your issue at thematicwebs@gmail.com with your wp admin details. thanks
email sent. Thank you.
Hello. I am receiving this message (The uploaded file exceeds the upload_max_filesize directive in php.ini.) when installing the theme. Any idea how to solve this? thank you.
HI ,
Its your server problem its not related to our theme.
Thanks
Yes indeed. I have uploaded the theme manually and it perfectly works.
Great, Kreen if u need any help please feel free to contact our support
Hello,
I’ve tried a few different browsers and the theme settings will not save. It will continue to try to save and never update. Please help!
Please mail your isssue with your wp admin details at thematicwebs@gmail.com
Hello had a question about the theme, i cant seem to find what the colour options are is there anyway you would be able to show the 8 colour options prior to buying the theme
Hey, Thanks for interest in theme. Please contact us at thematicwebs@gmail.com so we will give u live view of our color schemes. Best Regards
Unable to send emails via Contact us form of the theme. How do I check which from email address and which smtp settings are used to send emails.
I am able to send test emails via wordpress dashboard.
Please email your issue with wp-admin details at thematicwebs@gmail.com
Hello– emailed you with a request last week. Can you please confirm that you received it?
Thank you,
Please confirm your mail address.Thanks
thanks , our support team will be replying to your email.
Hello– still have not heard back. Can you please check again for me?
Thank you,
We didn’t received any email from mmain@acumedia.com ,kindly please send your mail with issues at thematicwebs@gmail.com Thanks
I can not see social media icons on the pre-launch landing page. How can I add this function? Thanks
Yes you can add social media icons from theme options-> pre launch page setting …Thanks
Does your blog template comes with standard categories on the side?
No but that option can be created for you.
