44 comments found.
once the theme is installed, is it possible to download demo content, such as a demo site setup with photos, texts and products?
Hello, once the theme is installed, is it possible to download demo content, such as a demo site setup with photos, texts and products?
It ok with all banner on demo but image product is image of product default prestashop
Hi there, how can I change the logo size?
Hello, yes, our template can change size logo please can send me backoffice account with size you want for logo to mail leotheme@gmail.com we will change it for you
Ok, I just have sent you an email with that and another issue aout the slidershow, the save button doesnt work.
ok, please tell me name your mail we will check it
Please, I need to change the sliders images and it imposible, the save button doesnt work.
ok, i tell my developer check it
Did you find the issue? I cant save changes in slidershow section.
we have reply in mail for you please check and reply in mail
Ok, You don´t want me to write here, but I gave you acess to my backend to solve an issue and now It’s the backend what’s not working anymore. Please, I need a solution soon.
I have sent you the error by email.
Thank you , we will fix it for you
A week has passed and they don’t solve this error. I can’t save changes to the main banner slides.
This is very frustrating. Please solve it now.
You didn’t need my answer. You knew the problem and you have not fixed it. But it doesn’t matter anymore, I’ve already figured it out for myself.
Ok,Thank you so much
It’s imposible to change “Kokku” and “Vahesumma” labels. Those don’t exist in translations. I need to change those labels
Forget about that. I fixed it.
Ok, thank you so much
I hope you can help me this time, I need to add “the brand” in the product list, just under the product name, I see there is a product list builder, but I dont know how to include this attribute.
Hello, please can contact to mail : leotheme@gmail.com our developer will check it for you
I`ve sent you and email, somebody can check it please?
Hello, we have saw your mail Thank you
How can I change the skin, I mean a custom one.
i have reply in mail for you
ATTENTION: I bought a winestore template from LEO which was faulty software. There was no way get the money back. Once one has paid and downloaded, they say, there is no money-back even so the software is faulty.
Hello, please tell me name your mail i check and reply in mail for you
Dear Sirs; I don’t have the time and my client refused to leave a faulty software for weeks on my sever and discuss details with you. Therefore I had de-installed your winestore to upload a working software. I have had enough trouble with my client. I had sent you photos and comments about this issue but you didn’t want to listen. Yo9u even pretended that your softarwe was okay but our server was not working properly. Funny excuse. Rgds
Hi,
We checked mail already and still have somes issues we should discuss:
1. Our dev checked your BO account and see current theme is not our theme. -> That’s out of our support.
2. You said that our theme has fault software. But the current theme is not our theme and you refuse to install our theme to let our dev to check issues. So is it fair? How can we support you?
3. For your request refund, please send your rquest refund to themeforest, we will refund for you.
Thanks,
Hi
I had explained that the software would not keep the translations http://drinksathome24.com/aaa4.jpg http://drinksathome24.com/aaa5.jpg I had explained that I could not control pictures and text and bottles appeeared from nowhere, http://drinksathome24.com/aaa7.jpg This is the bill for the software. http://drinksathome24.com/Prestahop_wine_store.pdf It is possible that this has nothing to do with you at ThemeForest, but I want to warn people not to do the same mistake.But, can you help?
K Rgds Manfred Leister
Hello, please can send me ftp + backoffice account to mail leotheme@gmail.com we fix it for you or can contact me via skype : leothemesp@gmail.com
Hi I have sent you an email to the abive emails K Rgds
Tomorrow can contact me via skype I check on your computer for you
You theme is not any more on my computer. I and my client can can not wait several month until you believe that your temñplate was faulty.
sorry, we reply in mail
We would love to help you quickly, but why don’t you contact via skype
you have install new site , i ask ftp account
why you not send us 
hello, please should remove information your host here will have many people know please send in mail
To late for me to delete the above message. Could y pls copy it for you and delete it
ok,tomorrow i rep for you in mail you can send me name your skype in mail ?
I don’t have SKYPE
Ok, i check and reply in mail for you now change widget is ok please check mail
Hi I have provided all of the requirements including cpanel access, messenger, emails and tickets. Unfortunately time is of the essence and support is lacking with efficiency at the moment. Can we have this installation resolved in short order to prevent a refund request please?
Dear mate, I am so sorry, please tell me name your mail we will check it
I am sorry too but this is unacceptable. My email address is the exact same as my domain and exactly the same as my name which is also attached to my profile which is also the exact same name. All of these verify a recent purchase which also was used to submit a ticket and also was used on your website to connect to your support on messenger. Prior to your response here you responded to my emails three days late and I even provided you cPanel access but my issue has not been resolved 5 days after the initial purchase. I have wasted more time and resources with a simple installation that is necessary. Additionally, Envato as a company is taking advantage of developers because they receive payments deduct their commission on your behalf but refer the refunds to your discretion. How can a community of developers collectively not be smart enough to develop your own marketplace baffles me.
Dear mate, We are sorry if something is not right I your mail you send me account cpanel it is account to access your hosting i ask you backoffice account of your prestashop we need it to install theme for you you can send it in mail
Hi. Can you check your emails please? Unfortunately I will require a refund after all, please? Will this be an issue?
Yes, we check your mail, then reply mail for you
Hello. Just deciding “to buy or not to buy?”. If your template supports Russian language?
Hi olegtk, Yes, Leo Wine Store Theme supports Russian language. Prestashop default supports to add any languages that you want. Thank you
Thank you for latest update Version 1.7.2.1 (Update 25/8/2017). May we know which files were updated plse. Thank you.
Dear mate, please unzip leo_wine_store.zip file then open text file in folder leo_wine_store/changelog it will list all file change
The support team is very fast and can help you when you need
Thank you so much for rating us!
Hi. Can you confirm customisation work we spoke about? Check email. Thank you.
Yes sure, we will reply you via email. thank you so much and have a nice day!
Hello, I’m nearly ready to buy this template, but it says that it is only compatible with 1.6.0.x, does it support 1.6.1.x with any issue? I bought Leo themes before, and its flexibility is great! Thanks in advanced.
Dear mate, the answer is Yes. We update all template into the latest version 1.6.1.5
Hi. The “live preview” does not appear… ??
Dear sir, sorry about it, i fixed it
Hi. I am using my site with your template as a catalogue only. Can i move the Search box and Language Box on the menu bar in place of the cart? Hence remove the space above the menu bar? Or alternatively, can i move the social icons at bottom on the right hand side of the menu bar so that it is less empty? How do i do it? Thank you.
Dear mate, please send us request into our email: leotheme@gmail.com. Our developer will support you!
Hi. Which change did you make in global.css in release 1.6.1.3? We made a lot of changes in the file and do not want to overwrite it. thank you.
Dear sir, you can use compare folder to compare the change
Dear Leo. it will take less time if you tell me which lines you modify instead of me checking more than 900 lines of codes. 
thank you.
Dear sir, please contact us via leotheme@gmail.com we will send you
Hi. Does the template provide for RTL ? right to left text
Our templates are supported RTL languages and Right Left Text also.
Hi. About to buy your template. Is there demo data in there with demo images? Thank you.
Dear sir, yes of course
Hello, does this come/work with a child theme?
Dear sir, my template is prestashop template same you ask for wordpress theme
How do display manufacturer logo in product detail page?
Dear sir, that is custom request and it is a bit complex, could you please contact with us via email leotheme@gmail.com
is there a way to see a demo of the back end with a username and password?
Dear sir. sorry we don’t allow to see back end demo
When the browser column size get reducing, The products in home are shown half size.
Please adjust it. I sent email to leotheme@gmail.com already.
Dear sir. I got your email, please wait
It’s still not resolved. so urgent..
I’v resolved it by your guide Document!
Dear sir. thank you for reply
Hi, I just started to use the blog in your LEO WINE STORE template and I have some doubts What to do to get the full title of a post is displayed? On the left, under the post, short button to see all how do I fix? Thanks
Dear sir! please config in module > leo block blog
The module already I have it configured, but I don’t see that it must be modified to make the full title and more words in the description
I put a link to the image
http://screencast.com/t/E9bmw1lc9 configuration: http://screencast.com/t/74BrId2s7Thanks
Dear sir! could you please send me ftp + back-office to leotheme@gmail.com
Hi,
Every time we try to manage the backend theme modules they look worst. We have not updated Prestashop version nor anything else. We just set up configs and slides. Here you’ll find some screenshots to make you understand what I mean:
http://awesomescreenshot.com/07b4weex87 -> Leo slide module http://awesomescreenshot.com/07b4wef510 -> Leo Theme configuration(as you’ll see it’s impossible to set up anything)
Dear sir! please send me email to leotheme@gmail.com with ftp + back-office we will help
Hi there, I’m having a problem with the pagination of my shop.
https://vinotecasanjuan.es/es/3-tintosIf you go there, you can check it has 9 pages. If you click on the pagination links, they don’t work. Can you guys help me?
Dear sir! Please send me email to leotheme@gmail.com or you can try to reindex module blocklayer
