16 comments found.
Nice Work, GLWS 
Hi Gambolthemes.,
Thank you very much for your appreciation and wishes.
Regards., DesignThemes Support.
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Good Work. GLWC
Hi insizetech.,
Thank you very much for your appreciation and wishes.
Regards., DesignThemes Support.
Congratulations! Great work! Good Luck With Sale
Hi codelayers.,
Thank you very much for your appreciation and wishes.
Regards., DesignThemes Support.
Great Work, Congratulations GLWS
Hi TmdStudio.,
Thank you very much for your appreciation and wishes.
Regards., DesignThemes Support.
hello
I saw your profile and your portfolio..They are really great and good luck in selling..
Hi fkazemi5236.,
Thank you very much for your appreciation and wishes.
Regards., DesignThemes Support.
Good luck!
Hi MPIthemes.,
Thank you very much.
Regards., DesignThemes Support.
I have purchased just now.
But when I try to install the theme it looks like the image and css is not import properly like the demo data.
I have tried in server and local both.
I have purchased wordpress aedit theme on 20 Aug just now. I am new, so please guide me where i can send message for support if its wrong.
Hi.,
Thank you for purchasing our theme and contacting us.
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Refer : http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host Name, FTP Username, FTP Password)
Regards., DesignThemes Support.
Thanks for reply and help me. I have find several more issue also like :
1. I have not find any sub menu option at my theme where you do changes.
2. In your live and at my url there is some CSS issue also when you click on search.
3. Also, its in my development server, so it should work at my client server also by the require code changes, so please take a note about it.
Hi..,
1) Need to create pages and have to set menu 2) If you want our demo content, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you and also will check search menu.
Regards., DesignThemes Support.
Hi, I am not allowed to login/register in the Support site.
Hi.,
Thank you for contacting us.
Here is the Designthemes Support Forum Login Details:
http://themessupport.com/forums/ http://themessupport.com/forums/forum/business-finance/aedit-consultancy-and-finance-wordpress-theme/User Name: megaborsa
Password: dt-aedit@megaborsa
Email: megaborsa5@gmail.com
Note: Kindly change your password after login into to our forum.
Regards., DesignThemes Support.
Thank you!
Hi.,
Thank you.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi, I’ve logged several times, and also changed my password, but the last week I am not able either to log in or change the password as well.
Please reset the password for me.
Hi.,
Here is the Designthemes Support Forum Login Details:
http://themessupport.com/forums/ http://themessupport.com/forums/forum/business-finance/aedit-consultancy-and-finance-wordpress-theme/User Name: megaborsa
New Password: HksEi2&!&B@cPveJCAidYWnD
Email: megaborsa5@gmail.com
Note: Kindly change your password after login into our forum.
Regards., DesignThemes Support.
I am also having problems contacting you via support. It does not allow me to sign in
Hi.,
Thank you for contacting us.
Here is the Designthemes Support Forum Login Details:
http://themessupport.com/forums/ http://themessupport.com/forums/forum/business-finance/aedit-consultancy-and-finance-wordpress-theme/User Name: ianhopwood
Password: dt-Aedit@ianhopwood
Email: Ianhopwood@me.com
Note: Kindly change the forum login password
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi!
Try to register to have support and never receive the email
Hi.,
Thank you for contacting us.
It seems that you have wrongly registered with our forum.
http://support.wedesignthemes.com/forums/Here is the Designthemes Support Forum Login Details:
http://themessupport.com/forums/ http://themessupport.com/forums/forum/business-finance/aedit-consultancy-and-finance-wordpress-theme/User Name: marjopiercing
Password: dt-Aedit@marjopiercing
Email: boutiquemarjo@gmail.com
Note: Kindly change the forum login password
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi, I am having trouble installing demo content. See how the site is getting soon after the import: https://amave.org.br/novo/ I’m looking for help here because I tried to create a user on your support site (http://themessupport.com/forums/forum/business-finance/aedit-consultancy-and-finance-wordpress-theme/) But whenever you have to sign up with my email bruno@brunobarbosab2.com.br appears the error that ERROR: The email address is not correct.
Hey! It is amazing theme, but its very slow. I’m afraid i cannot buy this theme just becouse this “LOADING” screen time is too long, there shouldnt be any loading screen in my opinion 
BUT if i refresh page – F5 it shows in the right way. Without infinite waiting…
Hi.,
Thank you for the interest in our theme and for contacting us.
We have checked our demo site the pages are loading fine with normal speed.
Refer: https://recordit.co/yuNF9VAlYN
Note: For the purpose of the demo, we have included all the images and all the content, so it will take a little bit slow to load the theme.
If you wish to purchase the theme, after purchase you can increase the theme speed with the methods.
Please follow the instructions in the below knowledge base link for increasing the theme speed.
http://support.wedesignthemes.com/knowledge-base/how-to-increase-the-theme-speed/Kindly refer to the below link for how to fix the Leverage browser caching issue.
Refer: https://technumero.com/how-to-leverage-browser-caching-wordpress/
And kindly refer the below link or how to fix Eliminate render-blocking JavaScript and CSS in above-the-fold content
https://code.tutsplus.com/articles/configuring-w3-total-cache-advanced-minification-settings--wp-31043W3 Total Cache: Minify SettingsW3 Total Cache: Minify Settings
https://www.youtube.com/watch?v=psoQQYGEqi4We have explained it in this knowledge base article. Please have a look at it.
http://support.wedesignthemes.com/knowledge-base/how-to-improve-the-page-load-performances-with-breeze-plugin-wordpress-cache-plugin/Video: https://youtu.be/TzRoYwJ9-7M
After purchase and install the theme, you can customize the site and optimize the images, then add a catchy plugin to increase the theme speed.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
I have bougt 2 theme, i follow the instruction for the installation but i dont have a solution, i would like create a ticket of support theme :: IMPOSSIBLE create a account in your site :: http://themessupport.com/wp-login.php?checkemail=confirm contact me please
?? not answer 3 day
Please contact me or refund me my two theme ???
Hi.,
Sorry for the delay
Please send your wordpress and FTP login details to support@wedesignthemes.com We will import our demo dummy data ASAP
Regards., DesignThemes Support.
I just purchased this theme today. This theme is full of issues. I have installed on 2 development servers with a fresh install of WordPress, and I cannot get the full Customizer options on either site. There are also various errors showing up on certain Admin pages. I tried to register on your support page, but I do not receive any verification emails. I have tried registering with three different email addresses – no verification codes. I’ve never had this many issues with any other theme I’ve purchased. Please respond promptly so I can get these issues resolved and get the site built for my client.
Hi Janesm.,
Thank you for purchasing our theme.
1) Kindly share with us your registered name and E-mail Id user for purchasing this theme. We will provide you support forum login password.
2) Kindly refer the below links for installation If you are unable to fix the issue. Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username, and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and import the dummy data onto you.
Regards., DesignThemes Support. I am quite familiar with how to install a theme and import demo content. Your canned response is not helpful. Before I commented here, I read your documentation and watched one of your videos on YouTube. I tried to reach out by registering on your support site rather than commenting here, but your registration mechanism does not work. I can see that this is something that quite a few other people have experienced and rather than fixing it, you are manually sending out login credentials. There are some issues such as header errors that I wanted addressed, but I don’t wish to spend any more time on this.
Hi Janesm.,
Sorry for the inconvenience faced by you.
As we requested earlier kindly share with us the below details to fix your issue asap.
1) Kindly share with us your registered name and E-mail Id user for purchasing this theme by clicking this link https://themeforest.net/user/designthemes?#contact . We will provide you support forum login password.
2) Kindly refer to the below links for installation If you are unable to fix the issue. Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username, and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact .
3) And also, you can send your issues through this E-mail Id support@wedesignthemes.com (with a screenshot for better understanding).
Regards., DesignThemes Support. Hello- I’ve purchased Aedit Theme recently but my Main menu is hidden behind slider image on the front page (across all platforms). Can you help?
URL: AccoladesIT.org
Hi,
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
#header-wrapper.header-top-relative #header { z-index: 99999 !important;}
Can I add my company logo the menu bar? Note: Want to place it next to “HOME” on my menu bar.
That’s correct. That what I want to perform.
Additionally- I encountered two problems.
1) I want to hide the Breadcrumbs on the website but unable to perform this action?
2) Too much white space in sub-pages under the breadcrumb. How to reduce that?
Hi,
Kindly, send us your WordPress admin login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid of it.
Can i check how come after installing WPML, the header and footer doesn’t save in the new language page? i have different header and footer for the other languages.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
