34 comments found.
Hi,
What is the correct shortcode to add the name & image of the testimonial (What they say about us?) on this page? http://biobutterfly.com/agenzy/
Thank you, Aimee
Sorry one more question, how do I add the title “Featured” to the portfolio on this page http://biobutterfly.com/agenzy/demo-homefour/
The portfolio is showing for me but not the title, and I can’t see where to add it
Thanks
Hi clearvertical,
for the first question, that section is handled by RoyalSlider plugin and the title may be changed from Appareance » Widgets » Testimonial Slider Area after activating the RoyalSlider plugin.
Second question, “Featured” appears only if a page called “Portfolio” with “portfolio” model exists.
Thanks for the comment! 
Thank you!!
Hi can I have videos on the portfolio section ?
Hello zaydiamine,
you can post your video in portfolio post via shortcode, youtube etc.. You will be displayed in portfolio single page.
Alternatively you can use the “Video Post” in Blog Page that will display the video also in preview.
Thanks for the comment!
Thank you so much for the fast replay One more question : can i have a looping video on the hero/slide banner ?
Hi zaydiamine,
yes, the header with RoyalSlider is also compatible with Youtube, Vimeo and animated GIFs.
There is a textfield to add the URL of Youtube or Vimeo.
I suggest you to follow the documentation to set the slideshow.
Thanks for the comment!
How can I use the one click import demo content. Having troubles configuring, so if I can use all the demo content as starting point. That would help me. Can somebody tell me how to do it?
Hi, thanks for purchasing.
Please, contact us at this email: contacts@biobutterfly.com to get a support to the Theme.
Thanks!
Hi BioButterfly!
I have a question about Visual Composer. Im trying to add a custom VC block to the homepage. This works fine if i place the block at the bottom or between other blocks. But if I place the “Build your block” at the top of the active blocks, the block shows up empty on the website. Any idea’s how to fix this?
Thanks!!
Hi stumedia,
I was able to understand the problem. I will post an update in next hours to fix this and other minor bugs.
Let me know if it’s all right here or if you prefer to at contacts@biobutterfly.com
Thanks for this super quick update!! Works perfect again
Sorry back again.. the responsive menu does not to seem to work correctly? It only shows up at the blog page but when I click it, it wont open. On the homepage the responsive menu icon won’t show and the menu items are all set under eachother.
Hi,
our support team is closed until January 3, please wait and get in touch with us again: contacts@biobutterfly.com for support! Thanks for your patience.
Kind Regards, Happy Holidays and Happy New Year!
Hello! How can put your image on the home page thanks
Hi abdel-eleonore,
all images (logos, thumbnails, img) are customizable through the options panel of WordPress.
Thanks
hello, I bought the team, but i cant find the xml file on the zip doc and id like to import it in wordpress. Thank you for your answer.
Hi, thanks for purchasing.
Please, contact us at this email: contacts@biobutterfly.com, I will send you the XML files.
Thanks!
How do you work the demo import? Is there an xml file?
Does Royal Slider support sag image files?
I’ve sent emails and requested support through this forum and have yet to receive a response. Not happy with the support at all. I need to get this done.
I’ve been trying to load an svg img in royal slider for hours, where’s the support?
Hi,
To receive a support please contact our team of support at: contacts@biobutterfly.com and describe your problems or requests.
Thanks!
Hello, Great looking theme and GLWS. Just a pre purchase question: does this also include a psd? Thanks in advance.
Hi,
no sorry, the Theme not include the PSD Files.
Hello. Please i need urgent support. I have troubles with Agenzi template, using wpml. I can´t translate “about me” in the home page. Please i´m working in this project and i a answer for my client. The web is sebastianmederos.com Thanks.
- I need a answer for my client.
Hi,
to request a support, please contact us at: contacts@biobutterfly.com
Thanks!
I`m waiting 2 weeks the support…please i`m working. Thanks.
Where do I find Build your Block to create a custom block?
So figured that out but how do we edit a prebuilt block…the ones that came with theme. beyond the BiOTools panel?
Hi, to request a support, please contact our team of support at: contacts@biobutterfly.com
Thanks
I did send an email. Im still waiting
Does anyone know how I can edit font sizes and styles for a single block?
Hi, to request a support, please contact our team of support at: contacts@biobutterfly.com
Thanks
Its not clear to me how build your block works, can someone explain?
Hi, to request a support, please contact our team of support at: contacts@biobutterfly.com
Thanks
Hi I emailed contacts@biobutterfly.com about the portfolio section on the homepage not working? Is that the correct place to send my inquiry?
Hi I emailed contacts@biobutterfly.com about the portfolio section on the homepage not working? Is that the correct place to send my inquiry?