16 comments found.
Do you have any plans to offer discounts?
all demos does not work now.
Its working now, can you check it
Does not have any discount plans at the moment.
I noticed that you also offer another theme with a similar purpose – Manual – Documentation, Knowledge Base & Education WordPress Theme. Could you please clarify the main differences between the two?
Also, which one is more modern in terms of design and technology stack? I’d like to choose the one that’s more up-to-date and future-proof.
Both are great depending on your needs, but if you’re looking for extra features like tree view documentation, targeting content for specific users, and enhanced content privacy, then the Manual theme is the better choice.
yes you can make similar to the demo page.
Hey, we are planning to purchase the theme. But I see the last update was on 7 July 2024. Have you discontinued the theme? If no, is there any estimated time for update?
The theme is working perfectly and is not discontinued. A new update is coming soon!
Thanks
Hi there, nice theme! where can i see the wide-layout in the demo ? Now i only can see the boxed layout ?
The wide-layout content option is not available, but you can adjust the content as needed by making simple theme adjustments.
https://tinyurl.com/27zww22nI’ve noticed that bullet points and numbered lists aren’t displaying in blog posts. Do you have any quick fix for this formatting issue?
Sorry for the delay. Can you please share the URL where the bullet and numbered lists are not showing correctly so we can help.
Thanks
Created ticket with id is #416. Please check
Ticket responded.
Unfortunately, it does not resolving the issue.
Could you please clear the site and browser cache? The CSS code is still not active on the site
Can you please fix your demo import! It does not download wedoc and search bars on homepage https://prnt.sc/o49_W3HpGafZ
I tried all demos within 24hrs, experiencing the same issue
Could you please edit and re-save the homepage? Sometimes, the custom post type fails to display the content.
It doesn’t help unfortunately, Can you please test on your end and suggest a quick fix?
The import demo is functioning correctly on our end. Can you please submit your question to our private support desk at https://smartwpthemes.com/submit-a-ticket/ and include the admin access details.
This will allow our team to quickly review and resolve the issue.
Thanks
done
One of our support team members has responded to your open ticket.
I’ve noticed that bullet points and numbered lists aren’t displaying in forum posts. Would it be possible to fix this formatting issue?
Can you please provide us with the site URL where bullet points and numbered lists are applied but aren’t displaying? This way, we can provide you with the CSS code that will fix the issue.
I have update my ticket #398 with link as you requested.
Please respond.
Please apply the CSS code below inside ‘Theme Options > CSS Code’
#bbpress-forums .bbp-topic-content ol li, #bbpress-forums .bbp-reply-content ol li {
list-style-type: decimal !important;
}
Thanks
I’m getting this error ‘Something went wrong with the plugin API.’ when installing ‘Print-O-Matic’ plugin. Other plugins installed without any problem also default demo imported without forum page.
Can you please send me ‘Print-O-Matic’ plugin so that can install it manually?
Please update the ‘Manual Framework (Post Type)’ plugin to the latest version. This update includes a built-in print function, so you won’t need the ‘Print-O-Matic’ plugin anymore.
Just log in to your website, follow the upgrade instructions you see at top, and you’ll be able to use the new print feature.
Thanks
I updated the plugin and re-imported the demo data but still I don’t have forums page. Please tell me how can perform that. Is there any shortcode for forums?
First, please make sure the bbPress plugin has been activated. After that, please check the forum page by visiting https://YOUR_WEBSITE/forums/ and see if you can view the forum. If you can’t see any forum content, try adding it using the backend.
You can view the video manual that explains everything about forum setup here: https://smartwpthemes.com/documentation/miscellaneous/forum-setup/.
Got it. Thanks.
Please my ticket as solved.
I was disappointed to see the sale had ended on the theme in my cart. Would you be able to inform me of any upcoming promotions or discounts that might apply?
If there is any promotion available, we will let you know.
Hello i have a problem, i install everything …but ..i have this message This theme requires the following plugins: Element Pack Pro and Framework AiDoc. Impossible to install, how can i do ? Thanks
Please wait for the moment as we are experiencing a sudden server down issue, which is causing an interruption. We are actively working on resolving it and expect to resolve it within a few moments. We will inform you shortly once things are resolved so that you can have a smooth installation process.
OK Thanks This theme it need a process install i think
Could you please try now that we are live
Ok i try i found plugins in install folder Its good
thanks for the update
Hello. Very nice theme with very powerful plugins. But I have a few questions, please:
1. Is there a plugin or a way I can limit user access to docs? For example, I have 6 main categories (docs), and users will have access to minimum 1 and maximum 6 categories. Every user with his own username and password.
2. Is there a way to show all results in a page, with category and breadcrumbs ? For example, if I search for term “template” and the word is found on a single page 4 times, to show me all for results with some text before and after the main word, with highlight ? Same for the live search.
3. There is BUG. I have Wordpress installed in a sub-folder /docs/ and when I click edit for docs, it does not “add” the subfolder in the link and it shows and error – page not found.
Thank you, Best regards
Restrictions on user access to documents are currently unavailable due to the standalone nature of the plugin. Unfortunately, we cannot suggest additional plugins as they may not be compatible.
The theme lacks a feature that allows you to showcase all results on a single page, complete with category and breadcrumbs.
The documentation uses the slug name “docs,” and having a matching name might be causing an issue. Could you please consider renaming the “docs” to an alternative name, such as “doc” or another option, and then attempt the process again?
Thanks
1. I will try some plugins to restrict access. We shall see what happens.
2. Do you think the search option will be available any time soon? Not just for me, but I think it will help anyone using this theme as a doc index. Maybe an option in admin – search section, of how would you like the results to be shown. 1 page per result, or all pages per result.
3. I will try this and come back with feedback.
Thank you. best regards
We’ve added your requested feature to our development list. Let’s wait and see what happens 
Thanks
Funny. I’ve watched your videos and those search options are there and work good
. The problem with search is that when you have different categories with same sub-docs, like “overview” and you use search, you don’t know where that “overview” result is coming from..
Do you think we can solve this search problem anytime soon or I have to pay a developer to do it? Site is for a client. We are an agency and we will need to deliver this project soon.
Found another bug: If Header title has space and the end of it (or other html tags), scroll on the right does not work. It adds extra letters to anchor links in content side. (the anchor link on the right is ok, but on the content side, has something like “bs”.
Do you offer support for your PRO version of the plugin? I have sent a support request. I have bought the PRO Version for the A.I. Assistant but it does not work.
Thank you
The theme you’re using has some cool design features and functionalities that the third-party plugin doesn’t have. The tutorial videos you watched are about that plugin. The theme has its own search system, and you can control things like ‘Post Types Target Search’ through the theme settings.
If you choose the payment option, things will speed up, and the features you’re discussing will soon become part of the main package. (note; sooner or later these features will be part of the theme) For example, you can expect improvements like searching in categories and a breadcrumb trail showing where the search results are from.
To help you better with the issue, we need the link to your site to check the issue.
Unfortunately, we can’t help with any problems related to the PRO version of the plugin. Please contact the plugin author for assistance with the AI Assistant.
Thanks
Thank you for your reply. Understood now. The theme is very cool, very good features. If I manage to make the A.I. search the theme for answers, my client will see me as a God.
Looking forward for the update. Keep up the good work.
Best regards
Hello. I’ve seen you have updated the theme. Any news regarding the displayed search results ?
The focus of the new version lies in enabling users to utilize custom fonts through ‘theme options > typography’.
Thanks
Hey, great work, at general dont need all features of theme but wanna try. Give me coupon please and I will buy 
Currently, the theme does not offering any coupons.
Thanks
Can I go to admin to learn more about your theme?
Administrative access is not yet available.
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Congratulations GLWS 
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Great Work,Congratulations GLWS 
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Congratulations! Nice Work, GLWS 
Thanks