60 comments found.
Hi. Our website www.edukidz.co.za was working perfectly until PHP 8.1. Now the site has a critical error. This error is related to ArrowPress itself. When deactivated, we can get onto the back end but cannot do much. When ArrowPress is activated, the site breaks immediately. Has anyone else had the same experience? How can we resolve this issue. Please help!
Hello,
Thank for your purchase.
You can create Ticket to our forum for assistance. Then, provide an account admin so I can check that problem for you. https://arrowhitech.ticksy.com/
Best Regards!
Hi I have an issue when trying to activate the arrowpress core plugin, it brokes my website, but if I dont have it activated my site design looks bad, can you please help? I don´t have support any more
Hello,
You can follow the instructions to update the latest plugin and check again
https://arrowhitech.ticksy.com/article/16654/Best Regards!
ArrowPress Team.
Also, how can I edit the logo size? thank you
Also, I am trying to edit the home number 4 but I can´t see the top contact information section, can you please tell me how to add it? Thank you
Hello , I have download the free template and i have one problem with teacher section. I have a teacher page with 4 columns and all the teachers drops up to the previous four and allso in the top of the page. Can you help me, i will appreciate that. Thank you very much
Hello,
We do not support with Version Free. If you want to assist you need to buy support packages from us.
Best Regards!
ArrowPress Team.
Hi Having problems with the menu not displaying on mobile, the button is there but there seems to be nothing attached
Hello,
We have fixed that problem and will update it in the latest version.
Best Regards!
ArrowPress Team.
Hello, how is everything? Congratulations on your personal work.
My support ended but if anyone knows how to solve this problem the slide is over the items.
https://prnt.sc/1xb3sd5Thanks for listening.
Hello,
You can add custom style css
.vc_row.wpb_row.vc_row-fluid.margin-130 { z-index: 2; }
Best Regards!
ArrowPress Team.
Thank you very much
Hi, when you will do the update for Ultimate Addons for WPBakery Page Builder and WPBakery Page Builder plugins? And one more thing if I try to change the logo it doesn’t show the new logo, it doesn’t save the changes, it doesn’t matter that it shows “Changes are saved” notification.
Hello, This is perfect. Can you design for opencart? If you try that, i will happy.
Hello,
Currently we have no plans for development with OpenCart
Best Regards!
ArrowPress Team.
Hello,
Thank for your purchase.
You can create Ticket to our forum for assistance. Then, provide an account admin so I can check that problem for you. https://arrowhitech.ticksy.com/
Best Regards!
ArrowPress Team.
I have a problem with checkout page. its bringing “Please enter an address to continue.” I tried to use checkout plugin to disable some fields
Hello,
Thank for your purchase.
You can create Ticket to our forum for assistance. Then, provide an account admin so I can check that problem for you. https://arrowhitech.ticksy.com/
Best Regards!
ArrowPress Team.
wordpress error while installing theme: “The package could not be installed. The theme is missing the style.css stylesheet.” what to do now??
Hello,
You need extra file zip the package then, you can install file aki,zip in foldert theme
Best Regards!
ArrowPress Team.
I have a problem. Logo can not be change
Hello,
You can go to Edit Page -> Scroll down option logo header and remove logo -> Save
Best Regards!
ArrowPress Team.
i have monthly free theme but its loading error The package could not be installed. The theme is missing the style.css stylesheet.
Hello,
You need extra the package. Then, you need install theme with folder aki.zip
https://prnt.sc/15cb6lyBest Regards!
ArrowPress Team.
after demo data imported Footer doesn’t display the following sections -ABOUT US,MY ACCOUNT,OPEN TIME,ABOUT US,MY ACCOUNT,ABOUT US,SERVICES & SUPPORT No option present to customise the above sections,only social link available in footer .
Hello,
Thank for your purchase.
You can create Ticket to our forum for assistance. https://arrowhitech.ticksy.com/
Best Regards!
ArrowPress Team.
Is this theme compatible with elementor??
Hello,
Sorry! Our theme is not compatible with Elementor it is built on Visual Composer Plugin.
Best Regards!
ArrowPress Team.
Why it’s look like ThemeBurn’s theme … 
<3
Will it be new update to this theme soon?
Hello,
We will update as soon as possible and email you.
Best Regards!
ArrowPress Team.
This theme has a loot of bugs, and you are not updating it. Do you have a slite idea of when it will happen?
Hello,
We will try to update in a week.
Best Regards!
ArrowPress Team.
I’m having some difficulty with this theme. For example: How do I add the header image? I can’t seem to find that section.
Hello,
You can go to Apr Options -> Header -> Header Styling -> Upload background for header http://prntscr.com/v8c8rr
Best Regards!
ArrowPress Team.
A toy rental can be scheduled?
Hello,
Thank you for your interest in the theme. Currently we are using simple product.
Best Regards!
ArrowPress Team.
hi, I have a problem, the search results keep behind the revolution slider
https://michupetero.com/Hello,
You can check again css custom style which you added it. You need remove css z-index: 9999;
http://prntscr.com/t0g6mzBest Regards!
ArrowPress Team.
If I remove this the menu go behind the revolution slider and the search continues behind too
Hello,
You can add custom style css
.site-header.header-v1 { position: relative; }
Best Regards!
ArrowPress Team.
Works !!! thanks !!!
