Perfect! I Love it
17 Reviews
The 1.3 version of this theme has a broken mobile menu and, as seen in the comments, the designer is gaslighting buyers about solving the problem. Avoid like the plague.
Author response
Hi cari313,
Please open a support ticket at http://support.zooka.io and our developer will help you to fix it asap
I second what cmowens27said. what's the use of having a beautiful theme when you don't have a clue how to set it up like the demo. I tried to look for a video, post, something that can walk me through it and i can't find anything. Extremely frustrating.
Author response
Hi inixsy,
Thanks for reaching us and let us know about this issue. Please send our developer a support request at http://support.zooka.io and he will reply you within a day. Don't forget to share us your ticket number, we'll follow it up and put it as our priority.
Thanks & Best Regards,
Zooka Studio
The design is lovely and I adore how it looks, however the start-up guide is useless and it is nearly impossible to find out how to set up any of the design's features. The customer support is poor and it is next to impossible to set up.
This theme comes with absolutely no documentation to instruct you how to add the features shown in the demo to your website. Maybe it's good for experienced WP developers, but to a novice this theme is completely useless.
Author response
Hi cmowens27,
I'm so sorry to hear about your experience with Almond. We hope you can send us a direct email to zookadotio@gmail.com and tell us your issues, we'll guide you to solve the problems you met.
Best Regards, Zooka Studio
by k333 9 years ago
Hi. The documentation was misleading: it stated that the theme comes with additional plugins: Visual Composer and Templatera. They are not present.
The customer support is poor. They ignored my questions.
Author response
Hi k333,
We have changed the documentation for this, and all of Almond's features are mentioned in the description on ThemeForest. We apologize to make you misleading. Moreover, can you tell us your ticket number that you have said "they ignored my questions"? We'll check what happened and fixed immediately.
Best Regards,
Zooka Studio
by AS - Indonesia 10 years ago
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