247 comments found.
Hello, Can you please help me with an info? I install, all good. But my home page swiper slider doesn’t want to play the loop, only one pass and it stop. (licente.eu). Thanks.
Hello,
Thank you for contacting us! We could not reproduce the issue on your website. It looks great!
If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.
Regards
hi, can I integrate with the OpenAI Assistant API?
Hello,
Thank you for your interest in our theme!
You can insert your own Open AI, Stable Diffusion API, and Stability AI tokens, choose the models for generating images, and specify the limitations for your customers to generate images/text from your website or set the limitations for chat requests (if you have inserted AI image/text generator form or AI chat to your web page).
This is a real AI ChatGPT. It requires AI Helper Add-on to be installed and active. You can specify your own Open AI token in Theme Panel (WP Dashboard) > ThemeREX Addons > AI Helper section. Please learn more here: https://ann.axiomthemes.com/doc/#shortcodes_settings_ai_chat
Regards
Hi, We are not happy with the purchase and would like a refund to the item, as we have raised a ticket already but noreply.
The theme is not as described and is very slow and packed with so many heavy third party plugins, The AI part is has no support or documentation or any other details as we bought this theme for SAAS with AI capabilities,
We will delete this comment and not put a negative review if we get full refund.
regards,
Hello,
Thank you for contacting us!
Our theme includes a simple One-click demo data installation, which allows your site to look exactly as on the theme demo.
Please find step by step instructions regarding AI in the documentation included to the theme package or here: https://ann.axiomthemes.com/doc/#shortcodes_settings_ai_text_generator
The structure of SAAS home page can be found here: https://ann.axiomthemes.com/doc/#homepage_settings_page_15Please find a reply in the ticket.
Regards
I really liked the theme, but as I customized it I noticed it was very slow. And I don’t know what to do to improve. ;( Support ended, but it was only these days that I was able to update.
Hello,
Website loading time depends on many factors like server response time, image optimization, caching etc.
In order to improve the website performance, please follow these steps:
https://www.wpbeginner.com/wordpress-performance-speed/ If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible. You can submit a pre-sale ticket.Regards
Hello Mira_support Team,
I hope you are doing well.
Kudos for the great theme design and AI.
I was thinking of providing suggestions and also requesting if you are planning or can launch an Freelancer Marketplace where an AI system matches freelancers with jobs based on their skills, experiences, and other features.
I am happy to purchase both and can refer to potential clients as well. Thanks1- If I buy these api keys and submit them to your template, will they be linked? will it work?
2- Midjourney provides features such as upscale and variation after image creation. Are these options and buttons also given to the user in the image you provide? If not, how can I create and use these buttons?
Hello,
Thank you for your interest in our theme!
1. There’re 3 API’s available so far. You can insert your own Open AI, Stable Diffusion API, and Stability AI tokens, choose the models for generating images, and specify the limitations for your customers to generate images/text from your website or set the limitations for chat requests (if you have inserted AI image/text generator form or AI chat to your web page)
2. There’s Upscale option included to the Extended layout of Image generator, please find it here: https://ann.axiomthemes.com/image-generator-dark/ and check the following screenshot: https://prnt.sc/1Z7wECCFRICk Please learn more here: https://ann.axiomthemes.com/doc/#shortcodes_settings_ai_image_generatorRegards
What you mean about SAAS? Just a design or you have a SAAS include your template?
Hello,
Thank you for your interest in our theme. The elements you can see on the SAAS page is a design, but you can use 3rd-party plugins to add SAAS functionality to the theme. Please submit a Pre-sale ticket at https://themerex.net/support/ to get additional information.
Regards
Hi, I like the look and feel of your theme. And the AI integration looks amazing 
Still I got some questions: 1. Can I integrate AI or Text generator on any demo, or site? Or I have to install a demo only from you with the integration already pre-installed? 2. Are blocks from different demos available across all pages? So I can combine them? Thank you for the answers, Jan
Hello,
Thank you for your interest in our theme! 1. Yes, you an integrate AI or Text generate to any project using our theme, AI helper addon is working within TRX addons plugin, which is an integral part of the theme.
2. Yes, you can combine the blocks and implement them to any page in the theme. We’ll gladly provide you with instructions.
Regards
Thank you, that sounds great. And do you know the approximate prices for Stable Diffusion, Midjourney or OpenAI API? Also, is OpenAI API good enough, or do I need to have others too? Thank you
Hello,
The price depends on the Tokens amount. You can insert your own Open AI, Stable Diffusion API, and Stability AI tokens. Please learn more here:
Open AI – https://beta.openai.com/account/api-keys; Stable Diffusion – https://stablediffusionapi.com/settings/api; Stability AI – https://platform.stability.ai/account/keys;
Regards
1. Is there to add a slider to plans/pricing to have flexible pricing based on volume? 2. Do you have mega menus?
Hello,
Thank you for your interest in our theme!
1. Could you please specify which volume do you mean?
2. Yes, you can add a Mega menu without 3rd-party plugin, just using Submenu layou to create custom dropdown menu. You can apply the submenu layout in the Appearance > Menus > Layout of submenu (optional) field.
Please view this article for more information about submenu layouts: https://themerex.net/wp/submenu-layouts/
Regards
I need to add a slider to change the plans price dynamically, like this: https://i.imgur.com/Sg337yw.jpg
Hello,
Unfortunately, we could not open the link you sent. There’s Price widget where you can add prices and enable a slider layout. It will look like this: https://ann.axiomthemes.com/doc/#shortcodes_settings_price_blockRegards
I guess it’s not that. Here’s what i meant: https://ibb.co/kXyZpKX
Hello,
Unfortunately, Flexible Pricing shortcode is not included to the theme. Please submit a Pre-sale ticket at https://themerex.net/support/ to get additional information.Regards
demo wont install!
I cannot activate please reset i need to change domians i made mistakes
i mailed you here on codecanyon, i cannot make a ticker
Hello,
The code has been reactivated. If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Greetings, kindly respond to pre-sales TICKET #98374.
For the next update: Implementation of chat with pdf and images would be a game changer. Backend connection with the new GPT4-Vision API, and upload option @ the text generation themes. Combined with an optional max. setting (how much visitors can test the chat function’. UX/UI: Same typebar as bard.google.com for inspiration. With this, instant buy.
Do you have a public roadmap? Love the theme! And would love to know when and if the mentioned feature is coming (the upload img/pdf/doc + gpt 4 turbo-vision).
Hi there, I have an issue after activating the theme I can’t get it to look like the demo. Can you please help me with this?
Hello,
Thank you for contacting us! In case demo data installation is stuck and you see “Error load data from the file … ” error message, you can manually install it by downloading the default.zip archive with demo data from our server. The archive should be unzipped. Then create demo/ folder in wp-content/themes/ann/ directory and copy /default folder to wp-content/themes/ann/demo.
If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
I just want a refund this theme is too complicated I already bought another one.
Hello,
We’ll gladly install it for you if you provide us with admin details.
As the theme authors, we keep to the Envato refund policy (http://themeforest.net/page/customer_refund_policy) and can consider only the claims connected with the quality of the theme itself, its functionality and features.
You may use the following link to submit a refund request: https://themeforest.net/refund_requests/new The manager in charge will get back to you.
Regards
I bought the Openup theme could you please install for me?
Hello,
This theme was created by another web studio. We’ll gladly install ANN theme for you.
Kind regards
Hi, I would like to know what kind of modification require paid Elementor Pro? Thanks in advance
Hello,
Thank you for contacting us! The theme is fully editable with free version of Elementor. Could you please specify which modification do you mean?
If the issue persists, please provide your website login details in the support ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
Hello, some countries or regions cannot use Openai services directly. Please consider adding a proxy server option.
Hi
Reset password in https://support.themerex.net/ never works and I never receive my link to reset it.
My question is how can I translate this modern scroll to top: https://i.imgur.com/BkU2JRL.png
Theme is fully translated and plugins >> themerex addon is also fully translated with Loco Translate plugin and the text still showing in english!
Hello,
Before moving the installation to the live server (or re-installing the theme on localhost) you need to disconnect the domain under Theme Panel > Theme dashboard > General tab – https://ann.axiomthemes.com/doc/#domain_disconnection
We have manually disconnected the license this time. Please activate the theme again.
Regards
It’s a scam, they charged me and the License is useless. Nobody answers. Give back the money.
Hello,
Thank you for contacting us!
Could you please please provide your website login details in the support ticket at https://themerex.net/support/ and we’ll gladly activate the theme for you.Regards
It looks like a joke, to generate a ticket they ask me for the code and I already said it does not work. I can’t open ticket.
Hello,
Could you please send admin details to miraclarke2@gmail.com and I’ll activate it for you right now? I’ve checked the code and it should work fine, let me help you please.
Regards
Okay, I will send the accesses in a few moments. Thanks for the support.
Thank you! We’re looking forward to receive admin details from you.
Kind regards
Hello, I already sent the mail. Thank you so much.
Hello,
The theme has been activated. I’ve identified an issue with the code you provided, and it seems to be related to the copying and pasting process from a document opened in Microsoft Word.
It appears that during the copy-paste operation, a ligature (specifically, “ff”) was introduced instead of the regular “ff” in one of the code strings. This is likely due to automatic text corrections made by Microsoft Word.
To avoid such issues in the future, I recommend the following:
Paste as Plain Text: When pasting code, use the “Paste as Plain Text” option in your text editor to avoid any automatic formatting or character replacements.
Use a Code Editor: For editing and sharing code, consider using a dedicated code editor (e.g., Visual Studio Code, Sublime Text) instead of word processors. Code editors are designed to handle code-specific formatting and prevent unintended character substitutions.
Regards
Hello friends, I just purchased the AI ANN License from Envato but I am getting an activation error. Can you help me, please?
Hello,
Thank you for contacting us!
Could you please provide your website login details in the support ticket at https://themerex.net/support/ and we’ll gladly activate the theme for you.Regards
Have replied ticket #97060, Please respond at earliest
does the saas update can receive payment on single license ?
usually saas can charge end user right ? but in envato theres deveper that had this feature on sinlge license but also other developer add this feature on the extended license
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