34 comments found.
Hello, I am using the Aoriv theme and I would like to hide the hamburger icon (the three lines) in the top right corner of my website header. I tried turning off different options and adding some CSS, but the icon is still there.
Could you please tell me where exactly I can disable or hide this hamburger/off-canvas menu icon in the theme settings? I must be missing the correct place.
Thank you!
Thanks for the message! Please submit a support ticket so our team can assist you as expected. Here is the support system link: https://support.hibootstrap.com/.
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Hi there, I recently purchased your theme (Aoriv – AI, Robotics & IoT Startup WordPress Theme) by mistake along with another one. I only need to keep one, so I’d like to kindly request a refund for this accidental purchase. I haven’t used or downloaded the files yet. Envato support advised me to contact you directly first. Thanks for your understanding!
Thanks for reaching us!
Please submit a support ticket and share the purchase details for both so we can review the case further.
You can open a ticket here: https://support.hibootstrap.com/
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Hi , where is the documention of the theme please. I can’t see it on the dowload .zip. Thanks
Thanks for your message!
You can find the documentation at the following link: https://docs.hibootstrap.com/envydoc/aoriv-theme-documentation/
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Hi, purchase code not working on activation
Thanks!
We have responded to your submitted ticket. Kindly check it there.
Regards
I installed WPML and the pages don work properly.
Thanks!
Please submit your query through our support system and include a screenshot of the issue.
Here is the support system link: https://support.hibootstrap.com/
Best regards
Good morning, and apologies for the inconvenience. I have installed the Aorive theme, specifically the “Home One” version, and found it easy to customize. However, I haven’t been able to locate the text string to edit the descriptions of the features in the “Explore our best-included AI and Robotics services” block on the homepage. For example: “Leveraging AI algorithms to analyze large volumes of data, uncover patterns, and gain valuable insights for informed decision-making.” Could you please help me with this, indicating where I can find the settings to make this change? Thank you very much in advance, and congratulations on such a well-designed theme!
Thanks for your message!
Please go to Dashboard → Services → Edit a post, and then update the Excerpt field.
If you need any further assistance, feel free to reach out to us through our support system: https://support.hibootstrap.com/ .
Best Regards
Thank you for your help and the prompt response. In my previous question, I forgot to also ask about the translation of the text in the “Explore our case studies” section of the homepage, specifically the “View Details” button. Thank you very much in advance.
Thanks!
Please submit your query through our support system: https://support.hibootstrap.com/
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Need to rebuild the site again. Are my previous support tickets still available so I can through them and try building from there?
Thanks!
Please submit your query with full details through our support system, so our support team can review it further.
HiBootstrap Support System: https://support.hibootstrap.com/
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hello, I have a problem in install required plugins
Installing Plugin Aoriv Toolkit (1/1) Downloading installation package from /home/www/eshop/mycalendar.gr/e-synrg/wp-content/themes/aoriv-child/lib/plugins/aoriv-toolkit.zip…
An error occurred while installing Aoriv Toolkit: Download failed. A valid URL was not provided..
All installations have been completed.
TGMPA v2.6.1 Return to Required Plugins Installer
Apologies!
Please ensure that the main theme is activated on your dashboard when installing plugins and demo content.
Once the installation is complete, you can switch back to the child theme.
If you need any further assistance, feel free to reach out.
Regards
We don’t know how to edit the side bar information. which widget it is using. pls help.
Thanks! Please check your submitted support ticket — we’ve responded there.
Regards
We are not able to deactivate the key on demo site and activate again on the live. please assist asap.
Thanks!
We have reset the license key from your demo site. Please activate the key on your live site.
Best regards
HI
Please help as we encounter invalid key now on our live site www.tertiaryrobotics.com even we have disabled the key on the demo site.
de1fa783-eda4-4e9f-b482-970ff46973c6
https://www.tertiaryrobotics.com/wp-admin Admin: user: weRoboAdmin_UsEr pass: ibaehuQX@&S&52ID Demo: https://demo.tertiaryrobotics.com/wp-admin User: weRoboAdmin_UsEr pass: C&p1hoYJj8#wq!)dFGQiApologies!
Please avoid sharing sensitive information like purchase keys or admin dashboard details in the public comment section.
Also, we recommend submitting all your queries through our support system instead of comments for better assistance.
Best regards
noted. pls help me to rmoeve the purchase key from the public.
We are not able to unregister the key and apply the key to the live site Please help
Demo site: demo.tertiaryrobotics.com Live site: www.tertiaryrobotics.com
Purchase key: de1fa783-eda4-4e9f-b482-970ff46973c6
pls help me to rmoeve the purchase key from the public.
Hi
We try to deactivate and activate the key as per instruction. But now the key is not working, We need to import the data to the demo site, and then we can check against the live sites
www.tertiaryrobotics.com (live site) demo.tertiaryrobotics.com (demo site)
purchase key : de1fa783-eda4-4e9f-b482-970ff46973c6
Pls help.
Thanks! Please check your submitted ticket. We have replied there.
Regards
We encounter the issue that the purchase key is iinvalid. Please advise.
de1fa783-eda4-4e9f-b482-970ff46973c6
We are deploying the theme on the demo site and live site
demo.tertiaryrobotics.com www.tertiaryrobotics.com
Thanks! Please submit a support ticket and provide your site admin access so our team can assist you further.
Here is the support system link: https://support.hibootstrap.com/.
Best Regards
We have lost all the layout on https://www.tertiaryrobotics.com/ pls help!
it is urgent as all the changes and layout on my live site is gone! pls help de1fa783-eda4-4e9f-b482-970ff46973c6
I am unable to register my license. I registered then unregistered it. When I try to register again it failed. License Number: ac97a8d9-9576-43b4-883d-fffa76cb9db0
Thanks! Occasionally, issues like this may occur due to the hosting platform. Please submit a support ticket with sharing your site admin access, so we can investigate and assist you to your satisfaction. Here is the support system link: https://support.hibootstrap.com/.
Best Regards
Hello
Thanks! Please submit a support ticket so our team can assist you as expected. Here is the support system link: https://support.hibootstrap.com/.
Best Regards
Hello! Code 4b10a856-ba9c-46b9-a1eb-7caba7954980 Website:https://idiksa.com/ Excellent template, we are working with it. We have a question about the top menu in the mobile version of the site. When viewed from a phone, it does not work. Please tell me where to set it up? Thank you.
Thanks for your message! Please submit a ticket on the HiBootstrap Support System so our support team can process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
Updated: It seems there was a delay in the deregistration and reactivation process. After trying again, the license has been reactivated. Thank you!
Everything good now.
Thanks for the message! For any further queries let’s submit a ticket on the HiBootstrap Support System so our support team will process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
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Hello, we just purchased your aoriv theme. Can you please send us the “Aoriv Toolkit” plugin file?
Many Thanks,
Whilly
Thanks for the message! Please ensure the parent theme is active when installing the plugins and importing the demo data to get resolved.
Follow the item doc to get the details process https://docs.hibootstrap.com/envydoc/aoriv-theme-documentations/installation/
For any further queries let’s submit a ticket on the HiBootstrap Support System so our support team will process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
Hi, how i can fix it ?
Warning: Attempt to read property “message” on null in /home/u174635093/domains/lapiutakai.lt/public_html/wp-content/plugins/aoriv-toolkit/inc/functions.php on line 74
Warning: Trying to access array offset on value of type null in /home/u174635093/domains/lapiutakai.lt/public_html/wp-content/plugins/aoriv-toolkit/inc/functions.php on line 74
Warning: Undefined array key 0 in /home/u174635093/domains/lapiutakai.lt/public_html/wp-content/plugins/aoriv-toolkit/inc/functions.php on line 81
Thanks for your message! Please submit a ticket on the HiBootstrap Support System so our support team will process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
