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The support form does not login, no matter what I do. I already am logged in to themeforest and on support page as soon as i click login support, it just takes me to forum but still not logged in.
The issue I am having is.. For home it keeps saying ‘Slider with alias slider-red not found’.
Hello. Please after login enter purchased code . Thanks
could you please share the new url asap with me
Please use support forum and our support team help you https://support.templines.com/
is not working the page is not found
Hi. Answered in your support topic . Thanks
Hi.. can you make mobile apps for classifieds web theme ?
Im having a lot of issues. Can you contact me please ? The first issues was the demo content wouldn’t import so i contacted my hosting to ensure it met the minimum requirements and it exceeded them. i spotted your support page which suggested try importing using the all in one tool which i did and i left it for half an hour an it wasnt going past the plugin section. I tried to open another page and login but i kept getting a rev slider error and t wouldnt login. I have FTP into the files and renamed the rev slider and uploaded the latest one. I now get the login page but every password and username that i try wont work. I have attempted to register for support but am not receiving any emails and yes i cheked my spam. Please help
We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
Thanks for purchase
I do not want the visuals to appear in the phone?
Hi. You can only add one screenshot for this . Thanks
I want to use it for another product, not for application, I dont want to show pictures in the phone
We will think about it in future updates . Thanks.
lot of plugins ask me for license after install appbox !
“Hi! Would you like to activate your version of Revolution Slider to receive live updates & get premium support? This is optional and not needed if the slider came bundled with a theme.
A new update is available for Yellow Pencil! Please verify your purchase for automatic updates. Verify Now!
To get started with MailChimp for WordPress, please enter your MailChimp API key on the settings page of the plugin.
Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.”
If you have Visual Composer or Rev Slider or Yellow pencil with a theme which you’ve purchased from ThemeForest, then you don’t need to activate it.
This option is for users who have purchased this plugin individually.
When you purchase a theme from ThemeForest that bundles Visual Composer and Revolution Slider, you are free to use these Premium plugins with the theme. However, your theme purchase does not give you individual Visual Composer and Revolution Slider licenses that allow you to activate or download these plugins as you wish. Activation doesn’t mean the plugin will not work but only that you cannot receive direct updates. Please don’t worry if you see warning messages about the plugin license activation.
To update you need:
Navigate to the Plugins menu in your WordPress admin area.
Deactivate Plugin, delete it
Go to Install Required Plugins
Upload and install the new version
Activate Plugin .
can we see wp-admin
just for make sure how the post work
Hi. Unfortunately there is no admin panel I can take a screenshot but standard adding a post . Thanks
ok any discount possible ?
I am trying to install plugins but i am getting error messages as below:-
Download failed. cURL error 28: Connection timed out after 10001 milliseconds
Also i got below error message
An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.
You will need to talk to your host provider to request they allow the server to call URLs in CURL with PHP.
I have the theme and i am using the green template for the front page – but how do i change the color of the green background to a blue/grey-ish color, when i try to change it in visual composer, i only change some of the section, and not the entire section
Hi. Please use Apperance – Castomizer – Color http://take.ms/3ajlv Thanks
That dosen’t change anything?
I found the place to change the background image – i fixed the problem – but i have 5 bulletpoints in my footer -www.faverapp.dk – where can i remove these?
And also, where do i change the footer background?
Please use our support forum http://support.templines.com/forums/forum/appbox-app-store-wordpress-theme/
how to change appbox logo
Hi. Please check app settings http://take.ms/Cokl9 Thanks
Hi guys, I have created a ticket in your support system. Can you check it today ? Thanks
Please check your topic . Thanks
Fixed . Thanks for your support !!!
You are welcome
Hi, there are several incompatibilities with Sensei plugin and responsiveness as you can see here https://db.tt/srRr6mL7, https://db.tt/AmqAKmDo. I’d like to refund my purchase.
Hi . Unfortunately Sensei module no in list of supported modules and I do not see any problems of responsive If you have any problems please check your custom changes or use our support forum http://support.templines.com/ Thanks
Hi, it is a membership site and you can only see the problems when logging in. It requires a lot of custom css to arrange layout, something I was not expecting.
Please try to create a refund request here and give me the real reason. Thanks
I have purchased this theme but I can’t seem to import demo data at all. It tells me that it fails. I’m only clicking the “Import Data” button.
Hi. Please check php configure and use support forum http://support.templines.com/ . Thanks
I just purchased the template – Great work!... Before i set it up, I would like to know if there’s written how to overlay between rows in the documentation?
Hi. Please use support forum http://support.templines.com/f Thanks
You are welcome
Does this theme support landscape mode images of mobile apps? We are looking for a mobile game landing theme with only landscape mode images.
Hi . Unfortunately I do not understand . Please try use the demo . Thanks
Hello, the search button doesn’t work on your demo neither in the site. How can I fix this?
Hi. Updated . Please check . Thanks
Hello, the Search button doesn’t work on your demo and neither in my client’s website. How can it be fixed?
Hello, we’re sending this e-mail to inform you about a few problems that we have with the appbox, and I want to know if you could help me to solve these problems:
*I can’t remove the blog option, so I can make the web page.
*It does not show me the Menu option, even though it has been previously made.
*It does not import all the files to the template even when I click “import demo data”
I hope you can help me, thanks.
Hi. Please use support forum http://support.templines.com/ Thanks
Hello, we have an issue where li bullet not showing on mobile. any suggestion?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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