This author's response time can be up to 1 business day.
I have a problem on the homepage of the theme “architecture”.
A search filter appeared recently (normally, it is only in the category “our properties” ) and more, it doesn’t work at all. I prefered the layout as in the demo version. And, the photos of the product are totally disorganized too.
Is it an update of the theme ? Can you fix it ? (it’s the same problem on my french version of the website)
Thanks a lot,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Just installed this nice theme. Just one question. Why can i not change the logo? I read the manual and know how to dow it, but everytime i try to change the logo, by uploading my own, it wont work and does’nt change on the website.
Can you also make sure that you follow this method : https://goodlayers.ticksy.com/article/6645/
If you have any further questions, feel free to submit a ticket in our support site
Thanks a lot. Sinds i dont have a purchase code (thought it came with buying the theme), i have one more question. How can i add a page element with icons as shown on the preview theme beneath the About us testimonial?
I saw your purchase badge now so you should have purchase code by now You can get it from here : http://support.goodlayers.com/purchasecode.png
Please submit a ticket in our support site, our team will help you from there
I have some question before buying this theme.
1. Can I add two more languages for this theme? and I can put icons/combobox at the top header for switching between languages?
2. Can I add the gallery in Project post detail? http://demo.goodlayers.com/architecture/portfolio/justo-malesuada-ullamcorper/
3. Can I add hyperlink for image to click into the detail for every Personnel? The detail page is like a page. I can put image, text, ...
1. You need plugin for this. I recommend WPML. About the flag, I’ll let the dev answer this later.
2. You can use Gallery shortcode in this case.
3. hm, in this case, you may have to put the anchor html code in this area : http://take.ms/rztPl to let it link to specific page and you put personnel information from those pages.
Thanks for interest by the way
Sorry for 2.) you can’t put shortcode but you have options to use as slider images : http://take.ms/mFXVb . This is an example : http://demo.goodlayers.com/architecture/portfolio/dapibus-euismod-tristique-vestibulum/
1.) WPML has an option to enable the flag on main menu
or if you want add it to any specific area, our supporter could guide you through this.
Thank you, I appreciate your support.
just one more question from my customer regarding to menu on mobile. Can you change something http://prntscr.com/bmfb9q
This can’t be done via theme option. It requires customization.
Could you guide me how to enable the flag option? http://prntscr.com/brq8dy
i can´t edit the page options (column, rows,...) from an existing site – do you have an idea why? thx
Can you please try to deactivate all other plugins to check and also make sure that you’re running latest version of theme?
Hope this help
that helps ! – plugin conflict… many thx & best regards!
hi, the order of portfolio categorias are alphabetical right? I want to change it.. is that possible?
Hi! The pagination on the portfolio isn’t working now! why?
We’ve fixed this problem for a while. Please try to update the theme to latest version and also try to deactivate other plugins in case it’s conflict.
Please check this instead : https://goodlayers.ticksy.com/article/6645/
I tried many time to upload and save settings, It still can not save my logo.
Is this bug?
logo image size: 200×200px, format .png
Related URL: http://prntscr.com/bvxldl
Please try to see this https://goodlayers.ticksy.com/article/6645/
Line: 247 + 270
Code: replace “http://fonts.googleapis.com” by “https://fonts.googleapis.com” or ”//fonts.googleapis.com”
This will solve HTTPS mixed content errors. Any chance this can be done in the next release please?
Sure, we’ll include this within the next update
Hi. Is it safe to upgrade to WordPress 4.6?
As we tested we haven’t found any issues with WP4.6 so it should be fine to update. But if you find any bugs/erros, please feel free to let us know. We will fix it ASAP.
However, please also make sure that all your being used plugins are compatible with WP4.6 as well.
is it possible to have videos in the frontpage slider?
Sorry the slider in this theme doesn’t support vide in it
May you consider this theme instead? http://demo.goodlayers.com/infinite/homepages/landing/
As add the map and the information that comes in contact in the demo please.
Hi. I’d like to remove the headers on the portfolio pages. Is that something I can do myself (limited skills) or can you please recommend someone for that customization? Thank you!
We can guide where to remove from the code but please create a ticket in our support site.
Hi, thank you for your reply. The support for my license seems to have expired and the envato website doesn’t allow me to purchase extended support. Please advise.
hm, make sure that you login to Themeforest with account that purchased this theme because currently I couldn’t see your purchased badge with username ’ matzemueller ’ .. After you login with the correct username, you can extend the support in item page.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $20
Power Elite Author