373 comments found.
hello, ive build a website with your theme. Everything works fine, but I’m running into an issue with WooCommerce. I’m using version 7+ and I only now realize its not listed as supported. Any plans to add support? Everything works other than my card page.
I cannot see you have purchased ArcHub theme, hence we won’t be able to support.
Hi, I must confess that this project is just as good like the name. I will definitely buy it, just a question before I purchase. Does it support woocommerce? I have a paint brand I want to sell alongside. Many thanks and keep up the good work.
Hi there,
Thanks for your kind words, it’s appreciated 
Yes, ArcHub supports woocommerce, so you can sell your paint brand on the website as well.
Cheers, Team Liquid
How do I remove the Branded header and footer by the company?
They are both changeable easily via footer and header, could you submit a ticket with the details if you still need help. We’d love to assist you.
Hi, i cannot register my serial key, i have send ticket pls help resolve it Thanks!
I see it’s already responded, please submit a response if you need further help
No response to my ticket 2 days ago, Kindly assist
Ticket 17405 has gone unanswered , how to I make my header transparent?
I see it’s already responded, please respond if you need further help. Thanks.
Hi the issue still persists, When I turn on overlay, the header is not visible completely
Kindly assist , Hi the issue still persists, When I turn on overlay, the header is not visible completely
Hi, I have bought the theme but keep getting the following error when trying to validate it…. | E11000 duplicate key error collection: liquidPortal.licenses index: licenseCode_1 dup key: (*valid key from purchase here) Please advise urgently!
Hi there,
This problem occurs when you try to register the same license on two different Liquid Portal accounts, the issue can be resolved by deleting one of the accounts.
Feel free to submit a ticket if you need further help, we’d love to assist you.
Cheers, Team Liquid
Do you have a HTML version?
Thank you for your interest!
We only have the WordPress version available at this time. Let me know if there is anything else I can help you with.
Cheers, Team Liquid
Is there any plan to release the HTML version?
Hi
Is Elementor and slider revolution (https://www.sliderrevolution.com/) is included in this theme or do we have to purchase it saperately ?
Yes, Revolution Slider is included, Elementor will be downloaded automatically from WP repository.
Good theme, but there’s no way to insert a masonry gallery….only basic ones
Masonry Gallery can be created actually. Feel free to submit a ticket if you need further help.
Cheers, Team Liquid
Hi there. I am trying to login to your support centre as I need help with the theme but it is saying that the account is suspended and that the portal is no longer available. Can you please advise?
Hi there,
I apologize for the inconvenience you experienced trying to access the support portal. The issue was caused by maintenance on the portal and all services should be back and running fine now. Please let us know if you are still experiencing any issues or if there is anything else we can assist with.
Cheers, Team Liquid
Thank you. The support portal is working.
i wanted to change domain name,, i cant this should be much easier
Hi there, could you submit a ticket with the details. We’d love to assist you.
Hey, “scroll to section below” in Elementor when pressing on a button doesnt work anymore since update. Can you help me?
Hey there,
Sure thing, we’d love to assist you. Could you submit a ticket with all the details.
Happy New Year!
Hello. I bought the archub theme, but I made a mistake with the purchase, I needed a hub theme. Can I get my money refund, you cancel my license and I re-buy the hub theme?
Refund request ID 06f1256e-10cf-4202-a55d-cea610688c2a
Thank’s.
Hello, I can’t see that you have purchased the ArcHub theme. Please advise.
Happy Holidays
Team Liquid
You’re crazy man!!! All of your templates design are best ever in marketplaces! U make my works so easy
Thanks a lot Glad you’re enjoying Hub theme.
Happy Holidays, Team Liquid
Can i apply the dark theme option on any of the demos??
‘Hi there, it depends on the demo
Hello. I bought the archub theme, but I made a mistake with the purchase, I needed a hub theme. Can I get my money refund, you cancel my license and I re-buy the hub theme? Thank’s.
Hi there,
Hope you’re doing well & thanks for reaching out.
Could you submit a ticket with all the details? We’d love to check it further.
Cheers, Team Liquid
Hello! Refund request ID 06f1256e-10cf-4202-a55d-cea610688c2a
How do I turn this nav button white again? Since the update it’s grey (background). I looked everywhere.. https://we.tl/t-CfxRQNAu9Z
Hey Max,
Could you please submit a ticket with all the details? We’d love to assist you further.
Cheers, Team Liquid
Fixed it, thanks
Hallo! When I check my website on 14 inch laptop the dropdown menu not working Actually when I try to click an item from the dropdown menu the pointer can’t click it. When I try to a larger screen everything works well. Also on some 14 inch laptops the header not load well.
Kind regards, George
Hi George,
Hope you’re doing well and thanks for reaching out.
In order to see what’s wrong there, could you please submit a ticket with all the details? We’d love to assist you.
Cheers, Team Liquid
Ok! Thanks so much for the quick response!
The theme is very nice and aesthetically the best! There are some small issues, but with support everything works.
Thanks a lot
Hello! I am using the theme and it works fine.
For better structure for me and clients, I want to separate my portfolio on a subdomain. My domain is wrun.se
I want to have a subdomain with portfolio.wrun.se
Instead of wrun.se/portfolio.
Do I need to buy another license for that? :/
Best regards, thanks for a good looking theme.
Hi there,
According to Envato policy, subdomains refer to a separate website, therefore you need buy a separate license for that.
Thanks for you co-operation.
Cheers, Team Liquid
Why isnt the Liquid Google Maps Content workiing? I am just seeing a grey Area. Worked before the Update. https://xn--wohnparkteupitzerhhe-lbc.de/contact/
You need to put your own Google API code there, and that’s all If you need further help, feel free to submit a ticket with all the details.
Where is “there”? When I put it in “Adress” nothing happens.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
