373 comments found.
How to switch off on mobile, sticky bottom woocomoer additional menu?
It’s our wp bottom plugin, once you deactivate then it should be fine. Feel free to submit a ticket if you need further help.
Thank you – it so simple but not easy to find how to do this so maybe in future prepare easy faq – fore basic improvements 
I have an urgent project and I bought your theme because it looked fine, but after just import the demo its not look like as it should 
So Im not satisfied now… and you are “out of working hours” so I will not get any help…
I see your tickets have been responded, feel free to submit another ticket in case you need further help. We’d love to assist you.
hi there! Is it possible to create a timeline?
Hi there, could you please submit a ticket with the details what you’re willing to create so that the tech team will assist you.
I’m about to buy your template and I have few prior questions before that. 1. I noticed it is build with Elementor. Do I need to buy Elementor in order to use this design: https://renovationarc.liquid-themes.com ? I mean all sections. 2. Is it easy to implement and manage portfolio section for example. Do you support different templates for each page category, i.e. About Page, Portfolio item, etc ? 3. Is it easy to implement custom CSS and would you suggest using Child Theme creation?
Hi there,
You don’t need to buy anything other than ArcHub theme. It’s super easy to manage portfolio sections with the high flexibility. Any template and page can be mixed and matched.
Custom CSS and Child theme are also easy to manage.
Please let us know if you need further assistance.
Cheers, Team Liquid
Great looking theme! ... before making the purchase , I like to know whether the the theme is compatible with Gravity form. Thank you.
Hi Chenan,
Hope you’re doing well! Yes, the theme is compatible with Gravity form.
Cheers, Team Liquid.
I am having issue resetting password to the liquidtheme support portal and your website chat wasn’t online today. How do I contact you?
Hi there, could you please submit a ticket with all the details. We’d love to assist you.
....No I cannot because I cant reset the password to your tickets system… Please read my comment
Your reset password on ticket system doesn’t work, there is no one on live chat for 2 days…
I mean cmon… How long do I have to wait for your support…....
.....
Are you joking? 5 days no reply??
Hi there,
Could you please re-try? If still does not work – please email to info[at]liquid-themes[dot]com
Cheers, Team Liquid.
Can anyone reply to the email? Ive sent it 2 days ago…
Its taking 8 days for me just to get in contact with your support team. How supportive is that…..
Hi there. I used wrong account signin. May i know for Portfolio item, how to how to enable gutenberg editor.
Hi there, could you please submit a ticket with the details. Technical team will be happy to assist you.
Hi there. May i know for Portfolio item, how to how to enable gutenberg editor
Hi there, I cannot see you have purchased the ArcHub theme.
Hello Support Team, I’ve generate ticket about my issue regarding domain license but there is no reply from your side after 24 hours, It’s urgent. Please support me asap. My ticket no is #18529.
Hi there, I see it’s already responded 
Hi, I bought the theme and I’m going to develop the website on a test server and then upload it to the final server. Do I have to buy two licenses or can I change the URL associated with the license later?
A single license is perfectly fine You can do test on your staging server and then upload to your customer’s hosting.
Hi I have raised a ticket yesterday. Please respond to that asap
I see it’s already fixed, feel free to respond if you need further help.
Hello. I want to use slideshow for background but it doesn’t show pictures. just a blank white space appears https://www.resimupload.org/r/7Mfxex
Could you please submit a ticket with all the details, we’d love to assist you.
its been 2 days and why dont you reply to the ticket raised?
3 days and no solution yet. Despite having 2 licenses you cant even sort one
There are two licenses on your end and they are used. According to Envato policy, we are not allowed to take any further actions.
Hey guys how to change the logos?
Hi Lukas, it can be changed via Site Settings > Site Indentity.
If you need further help, please submit a ticket with all the details. We’d love to assist you
Hi Hello, there is a cookie button on the start page, I’m trying to remove it but I can’t find it, can someone help me?
Hi there, could you please submit a ticket? We’d love to assist you.
Hi Guys, Before buy your Theme I would you like to know if this theme is multi languages ? By “multi languages” I would say if dynamic strings can be translated by Polylang ?
Yes, you can use any translation plugin
Hello, there are problems with the topic, I created a ticket but you are silent
I see it’s already responded by the support team, please respond if you need further help.
Why does mobile menu hamburger icon has gray background that can’t be removed/changed? Please give me a fix for this.
Could you please submit a ticket with all the details, we’d love to assist you.
Hey there,
A need to de-activate all 3 licenses that I have. Already open ticket but no answer.
I couldn’t any tickets from your side, could you please let me know the ticket ID?
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
