43 comments found.
Last Update 30 March 2021
Why don’t you update theme and plugins?
All the people who have put their trust in you by buying your theme need the latest versions of plugins.
Slider Revolution is out of date (6.6.16 expected)
WPBakery (js composer) hasn’t been updated for years (7.0 expected)
I just downloaded “all files” and in the plugins, they are very old versions of Slider Revolution and JS Composer. YOU MUST PROVIDE THE LATEST VERSIONS OF THE PLUGINS Slider Revolution is out of date (6.6.16 expected) WPBakery (js composer) hasn’t been updated for years (7.0 expected)
Hi, Hi, please give 1 request to email: farost.agency@gmail.com so we can check and show solutions for you. Thank you!
Hello, I am using your theme since 2020. Using it with WPBakery Page Builder is a horror! We can’t modify anything properly, this plugin is completely outdated, obsolete. Will you modify the theme to be compatible with Elementor? It is impossible to work with this plugin from another time. If you don’t update it (and it’s very difficult to find a non-paid update with this plugin), the site crashes miserably. Thank you
Nothing works. For example, in page Contact, if I modify Row Font Size, nothing change. I can put 12 or 20 px, it doesn’t change. Impossible to work good with this bad and stupid plugin.
Change Log
—-—-- [Jun 12 2018] --—-—
#! Version 1.0.3
- Update zoom image Portfolio Grid
Incredible. Nothing change since 2018. No update
Hi, please give me information your site: link+admin access and FTP to email: farost.agency@gmail.com so we can check and show solutions for you. Thank you!
Hi, it’s kind of you. I need to get into the css to change the font sizes. I contact you by mail. thank you.
Hi, Sorry but we don’t get your request to our email. where is the section you want to change the font size? Thank you!
I just sent it 
Hi, I sent you my admin access and ftp. My website is now broken and you don’t answer more to my mails. Are you working on yet or did you stop? Regards
Mais bon sang ! Répondez-moi ! C’était un site multilingue, vous avez supprimé cela, les pages sont à présent moitié en anglais moitié en français, plus de sélecteurs de langues, et vous ne répondez à aucun de mes messages. Vous êtes toujours dessus ou vous avez abandonné et laissé le site dans cet été ? Merci de me répondre.
What the hell! Answer me! It was a multilingual site, you removed that, the pages are now half in English half in French, no more language selectors, and you don’t answer any of my messages. Are you still on it or have you given up and left the site in this summer? Please answer me.
Hi, Please wait. our developer is checking. we only deactivated all plugins then reactivated the plugin required to check. Thanks!
Hi guys! It’s compatible to Wordpress 6.0.x? Thanks
Hi, Yes our theme is compatible with WordPress 6.0.x. Thank you!
Thank you!
Hello, visual composer and classic editor don t work when I activate your plugin “Themecore” if I disinstall your plugin everything works indeed. How can I solve the problem? I also tried an older version of VC but it s the same, regards
Hi, please give me information your site: link+admin access and FTP to email: farost.agency@gmail.com so we can check and show solutions for you. Thank you!
Hello, I have update with last version, and I have no more favicon. I don’t see where we can change it. Can you tell me where it is please? Regards
Hi, You can use 1 plugin to add favicon such as: https://wordpress.org/plugins/favicon-by-realfavicongenerator/. Thank you!
Hi, Okay, thanks. It’s weird, you didn’t integrate this feature in your theme? Regards
Hi, Ok. we will check and add this function in the next version. Thank you!
Hi,
it works with your plugin. Thanks.
But if we can avoid adding a lot of plugins, it’s so much better
Have a nice day. Thank you again.
Regards
Hi, There are many plugins that are included in your theme that need to be updated. (revslider, wpbakery, etc…) However, for years you do not publish any update! This is not normal. We bought a theme with planned updates.
Hi,
Please backup data in your site and update the plugins via the ways:
1. Please go to Plugin tab -> deactivate and delete this plugin.
2 Go to Appearance -> install plugin and reinstall this plugin.
If the issue still persists, please contact us via email: farost.agency@gmail.com.
Thank you!
Hello, compatible to Wordpress 5.9.x?
Yes, our theme is compatible with WordPress 5.9.x Thank you!
Hello, it’s compatible with Wordpress 4.8?
Hi, Do you want to mention WordPress 5.8? If correct, our theme is compatible with WordPress 5.8. Thank you!
Hi, i recently purchase your theme and i want to customize each portfolio when i add wpbakery element in it its only show this
please tell me how can i customize these things i m very thankful to you
Hi,
Please go to WPBakery Page Builder -> Role Manager and set up like:https://prnt.sc/10szw3h then go to each portfolio and perform custom:https://prnt.sc/10szwnm
Thank you!
Thanks alot for your reply
I already did this but when i add wpbakery element its not showing those elements and showing only WordPress custom code of wpbakery like that
Hi, Your issue has been resolved. You can check. Thank you!
hi in safari browser and mobile view in iphone 6 and so own the footer 2nd col is missing some text like phone numbers
Hi, Our developer need more time to check and config it. please wait. Thank you!
thanks i already fix this issue
in gtmatrix the themes speed is very low its take to much time to load i only add 8 projects only archxstudio.com and i m using paid wp-rocket plugin to
Hi,
The speed issue is very sensitive. We are trying to improve it in theme. Also the speed depends on the server, the image on your site … etc …
So please stay tuned in the next versions. We will optimize the speed from the core. I am not sure if it will be 100% fast because there are many other factors.
You can use several plugins to optimize your site: SG Optimizer, Autoptimize, W3 Total Cache
Images need to be optimizes: Ewww Image Optimizer
Demo site I am using SG Optimizer plugin:https://wordpress.org/plugins/sg-cachepress/ https://www.siteground.com/tutorials/wordpress/sg-optimizer
Thank you!
Hello,
I have a problem with plugin : SWA Import & Theme Core. I could not downloaded. It showed Failed. Please check your email.
Thanks.
Hi,
You can download plugin with link:http://farost.net/plugins/swa-import-export.zip.
if you can’t install it, please give me information your site: link+admin access and FTP to email: farost.agency@gmail.com to I can check and install this plugin help you.
Thank you!
Hi,
I am sorry to disturb you, but in your theme documentation (arctecture) there is nothing about Portfolio.
I add my own pictures in a Portfolio, I select category, put them in “Gallery Images”. And when I go on Portfolio “page”, I see this new category, but the only picture I see is the featured image of the page, and no picture from my Gallery Images.
Can you send me a link for portfolio-gallery documentation or tell me how to do?
Regards,
I am so surprise to be the only one to ask that… Where goes pictures added in Portfolio “Portfolio settings” “Gallery Images” ?
Oh my God!
Don’t tell me we have to create ONE portfolio page by picture????
What is utility of “Portfolio settings” “Gallery Images”? We add pictures in this part, for nothing?
Hi, please give me information your site: link+admin access and FTP to email: farost.agency@gmail.com to I can check and show solution for you. Thank you!
Hi, thank you you answer me, but it is absolutly not my question. I was speaking about “Gallery Images” in “Portfolio settings”. Regards
Ok. we replied your email. Thank you!
Hi, you asked me FTP access and admin access to add one picture…. 1- I don’t understand why you need FTP access for that. 2- it is absolutly not what I asked you. 3, you asked me (after my new answer) if I wanted to delete link on categories on photos in gallery grid. 4, I answer yes, it is what I asked you in my first mail 5, I do not touch to my website since 8 days because you tell me you will work on 6, I have no news since and you do not modify nothing (delete link on categories on photos in gallery grid) Can you do it please? Regards
Hi, All issue have been solved. You can check directly in email. Thank you!
Oh my god! But what did you do????
It is absolutly not what I asked?
I send you, you send me a picture “before” to see what I want to delete, and you delete OTHERS LINKS!!!!
And I asked you to do it in child theme, you do it on theme.
Why do you do that?
I am sure you understanded what I asked you.
Hi, I only removed link of all portfolio in shortcode cms_portfolio_grid.phphttps://prnt.sc/r79pj3. Thank you!
I did not asked you that: and you KNOW it!
I want to delete LINK which is ON PICTURES.
No delete titles and choice of categories.
Just delete link ON PHOTOS and keep text.
You had this screenshot. Anyone who comes to read the reviews here will understand that you knew what I wanted.
I don’t want to open a new page when we click on “photo”. Is it so difficult to understand? Supporting screen copies?
Hi, I back code for your site. Do you want remove icon and link in it:https://prnt.sc/r79uai? Thank you!
I don’t want anyone to be able to click on these photos. And modification in the child theme, not in theme.
No. You keep icon.
I just want to not open https://prnt.sc/r79zyk
We can see the picture (when we click on icon). But we don’t open these pages.
In child theme please.
It is done in your site. You can check again. Thanks!
Ok, thank you.
But what is this new category “OPTIONAL”? It was not before. It is not in Portfolio categories
It is fixed. You can check. Thank you!
No, “optional” category is still here.
It is fixed. You can check. Thank you!
I had support for little things, I give my pass and admin link and admin FTP, and now my website is broken, and you don’t answer more! >:-(
No. we checked and don’t see issue. You can check reply in ticket. Thank you!
You do not answer to my ticket. I cannot check reply in ticket…. I give you all my admin access, and now, webiste don’t work. What do I do now?
you can check email again. Thank you!
Ok, I did and answer you. But you tell me you can do nothing. I give you all my admin information and now it is broken.
Hi, Can you tell me what animation you used on home1 for sliders? Because I have download your demo data and slider is absolutly not the same: it is fast and overlay at right, at left, horizontal, etc… and not like your demo. Regards
Hi, 1 what animation we used on home1 for sliders:http://prntscr.com/q222d6 and http://prntscr.com/q221zy. 2 slider don’t like demo: because we updated it with 1 other style. Thank you!
Hi, thank you. No, it is not with fade, but with Ken Burn. Thank you.
Hi how i can add a favicon?
Hi, You can use 1 plugin to change favicon such as: https://wordpress.org/plugins/favicon-by-realfavicongenerator/ Thank you!
Hi i can’t install the demo file, can you help me?
Hi,
Yes, please give me information your site: link+admin access and FTP to email: farost.agency@gmail.com to I can check and reinstall theme like demo help you.
Thank you!
Hi – have you stopped supporting the demo upload?
Hi, No, You can check instruction in video: https://www.youtube.com/playlist?list=PLOfHiKVRFyOV5epXDVS-ExwGraAyV4H59. Thank you!
I tried that and my site timed out, consistent with no content being available (504 Gateway Timeout). Then I tried the manual method and got a 404 error here: http://dev.joomexp.com/wordpress/architecture/wp-content/uploads/cms-attachment-tmp.zip
Hi,
May to be your site don’t enough memory. please contact hosting to be support. the memory need:
PHP Version 5.6 or greater.
MySQL Version 5.6 or greater
mod_rewrite The Apache module needs to be activated for pretty permalinks.
GD Library The library needs to be installed for Captcha and Image cropping
.
cURL Supported by the server.
OpenSSL Supported by the server.
allow_url_fopen Supported by the server.
post_max_size 64 MB or greater
upload_max_filesize 64 MB or greater
memory_limit 256 MB or greater
max_execution_time 300s or greater
max_input_vars The minimum value is 4000 but the recommended is 6000.
Thank you!
I should be fine with all those variables – the box above the demo import section gives me green ticks and the following values:
PHP Version: 7.1.28 Memory Limit: Currently: 768 (Mb) Max. Execution Time: Currently: 300 (s) Max. Post Size: Currently: 128 (Mb)
Hi, Please give me information your site: link+Admin access and FTP to email: farost.agency@gmail.com to I can check and reinstall theme like demo for you. Thank you!
Hello,
We are having an issue with the blog formatting and Visual Composer. I read through the comments above and found someone else was having the same issue we are.
We already had the setting you suggested enabled and we are still having the issue. How can we troubleshoot this further?
Here is an example of the issue we’re having with the blog post: http://opi.developwithrgb.com/uncategorized/landscape-architecture-fun-facts/
And We have the ‘Role Manager’ Posts box checked.
Ok. We received your email support. we replied. You can check. Thank you!
For SEO purposes I would like to change the headings to be H1 but can’t seem to easily do this without it ruining all the formatting etc, can you please assist?
with heading, you need change it in option because it is the different location. Thanks!
okay thanks, will try that!
I would like to remove the ‘top bar’ and/or if you can fix the email address issue. If I enter ‘mailto:<email>” it works, but displays the word mailto: in the top bar. If I only have the email address, it doesn’t click to compose a new message. Can you please assist?
to change content in Top bar: please go to Theme option and perform change:http://prntscr.com/l2fl6y. Do you want like http://prntscr.com/l2fm4n? if correct, please give me information your site: link+admin access to email: farost.agency@gmail.com to our developer can check and config for you Thank you!
okay thanks, emailed.
Ok. you can check reply in email. Thanks!
Thanks, got it, all done!
I am having an issue with the blog post formatting, when I am in the default WP Visual tab and text only information I put there just groups up into one paragraph. Regardless of if I hit enter etc. It looks fine in the editor, I hit save and all formatting is lost. Can you please assist?
Hi, If you want use Visual in post, please go to WPBakery -> role manager and perform custom: http://prntscr.com/l2fktg
Thanks!
Thanks this works! Great speed in the reply 