41 comments found.
Is this theme tested and compatible on versions of php 8.0 and higher?
Hi,
Yes, it works with PHP8.0+
Thanks for your interest by the way 
Hello, where can change the message GPRD: “We are using cookies to give you the best experience…”
Hi!
You can change these words using the POEdit tool or Loco Translate plugin. Here are more instructions about it:https://goodlayers.ticksy.com/article/3812/. You can also find more tutorials about this tool online.
The pot file can be found in the \wp-content\plugins\goodlayers-core\languages\ folder.
Hi – I’ve been using this successfully for a year but all of a sudden my portfolios are not displaying images in the correct ratio just in the native size of the image. Here is an example page here: https://yngrdesign.co.uk/?page_id=2526 – Any suggestions? Thanks, Paul
Hello,
This seems to be happening because of a conflict with another plugin.
Could you try this after disabling your other plugins and see if it helps? If that resolves the issue, you can reactivate them one-by-one and see which one is causing the trouble.
If that doesn’t fix it, please post the WordPress username-password so we can take a look: https://themeforest.net/user/GoodLayers
Thanks.
Thanks – it seemed to be the Autoptimize plugin.
I am unable to click on any of the links. Could you fix this so that I can check the different pages?
Hi,
First of all, Thanks for your interest
Not sure did you mean the problem with the demo site or something? If you can provide screenshot with description of the problem would be great.
Can you please check the demo again? Thanks!
I still cannot click on any links
Sorry for the problem. Can you please try again? It was our server caching issue. Should be good now
It works now. ty
hi i applied my colors on the skins section but they’re not reflecting, i am using the interior design demo
if i apply those color chnges to the page direct it works, but there must be universal way to control the yellow color across all
thanks
Hello,
Could you make sure you’re using that skin on this particular section?
Color changes made in the wp-admin > appearance > customize page will apply universally unless it uses a custom skin.
We can understand better if you post the page URL where you’re making these changes. Feel free to open a private ticket for this: https://support.goodlayers.com/
Hello, i would like ask to you, does it support plugin Page Builder Elementor ? Thanks
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
After following your instructions of your support service the error still persist: I’ve restarted Wordpress, updated PHP, reinstalled the template, updated plugings but when I want to edit the wrappers, the slider, or another element, appears this message: “An error occurs. Please refresh the page to try again. If the problem still persists, please contact administrator for this”. Please, I need a solution, could you help me? Thank you!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Done! Thank you very much!!
Hi! Could you help me with this error when active plugin Revolution Slider? Fatal error: Call to undefined function wp_doing_ajax() in …./wp-content/plugins/revslider/includes/slider.class.php on line 333.
Thank you!
Hi,
Before moving forward, not sure did you update the slider to latest version yet?
Is there any way to demo the back end of the theme?
First of all, Thanks for your interest
Unfortunately, we don’t have the trial/demo for this. However, you can see how the theme works here. https://www.youtube.com/playlist?list=PLNIFTA4Bjp3tT8mb44uIrDGb1X685MzMw
https://demo.goodlayers.com/document/arkiHi! When I installed the Form 7 plugin, it has appear this message Fatal error: Call to undefined function wp_set_script_translations() in /srv/vhost/icreformas.com/home/html/wp-content/plugins/contact-form-7/includes/block-editor/block-editor.php on line 40
Could you please help me? Thanks
Hello! Is it possible to change the secundary yellow color of the architecture-firm style?
Hello,
Yes, these colors can be changed in the wp-admin > appearance > customize page
Thank you!
Hi Goodlayers Team, i purshased the Arki theme and installed with its recommanded plugins as described in the documentation. 5 mounths later my site has been shutdown by the webhoster because the theme is SUSPECTED for having malwares. now im straggling with my clients and we have to do a lot of work in order to fix this problem
Hello,
There’s no malware in the theme, you can download a fresh copy of the theme from Themeforest and check it on a site like virustotal.com to confirm this.
Here’s a test I just did: https://www.virustotal.com/gui/file/5ef61a54b3ca59c28709dc04c82f20b0de69f68e2554243ca354de54f2f00988?nocache=1
This sort of code is usually added by a compromised plugin that injects the code into the theme’s files, so your host may have assumed that the theme was the issue.
Hello GoodLayers, i see, thank you for the clarification, however its sounds weird because i didnt install any additional plugin to the theme… now i have to install a fresh installation of wordpress and redo all the work …
Sorry for the inconvenience. This couldn’t have been from the theme though, none of our other users have reported such issues.
It could also happen if you are on a shared hosting and the infection was on one of the other users on the same server.
Hi, indeed, its a shared hosting issue for sure. beside working from scratch on the website for the 2nd time ARKI still one of the best themes out there. THANK YOU AND GOOD LUCK
Thank you very much for your understanding! and Just want to clarify more about our themes.
Here at GoodLayers, we take it really serious about security issue. So, before we launch every of our themes, we will make sure that it will not have such vulnerabilities.
We can ensure that the problem won’t come from our theme for sure.
1. When we create themes, we do not create any custom functions to communicate with database. We only use it via WordPress’s function only so at this point, it will be on the WordPresss itself.
2. The vulnerabilities can caused by third party unreliable script that contact to third party url. In this case, we only use the script that contact to Google(to pull Google font) and Google is surely reliable source.
3. Before launching the theme, Envato will perform the theme reviewing including the checking of inappropriate coding. So they will ensure that all themes sold on the market place will be coded by following the best practice of WordPress theme creation and also they will reject the theme if the code include such a vulnerability.
However, these are possibilities of the infection.
1. Using share hosting, share hosting (or maybe bad hosting) can caused such an issue. When other customer’s site that is on the same hosting(shared) of yours get infected, your site will have a high risk then. I can confirm this by experience. I used to use some cheap local hosting and it’s not quite good. Some customers’ sites got infected and my site was infected too. After cleaning viruses, it didn’t go away but after I switched hosting(I switched to Media Temple at that time.), the problem was completely cleared.
2. Vulnerabilities in third party plugins. This is one of the most popular reason that cause WordPress site’s infection. Make sure that you use the plugins that are well implement with best practice of WP plugins creation and notice that the plugins are updated time to time to ensure that they keep fixing bugs and patching vulnerabilities.(We do this with our products all the time.)
3. Bad permission folder setting on your server. Make sure that it’s securely set. 644 is recommended for php files and 755 is recommended for the folder. By missing the good setting can let hackers to edit files.
4. Password leaks. Make sure that you set the very strong password for admin role, CPanel, Database password, etc…
There can be other reasons for these but it will be good to have these things checked. Our demos and our site have A LOT of traffic in each days so if you get hacked by our themes, our server should be hacked by now but nope, it hasn’t happened to us. Also, we have more than 180,000 customers using our themes but very very rare like your cased reported. (like 2-3 times only)
There’re also some tips from me.
1. You can try using security wp plugin : https://kinsta.com/blog/wordpress-security-plugins/
2. It will be much even better if you use DNS with security feature. You may check out CloudFlare service. It’s quite useful.
Purchase code already in used, please revoke old access here. (How can I reach this point please). I want to use my purchase for another website, not the one I’ve install it already. Any step to follow to do that?. Thank and advance
Yes, you can manage the license via our license portal : https://goodlayers.com/licenses/
Hello,
I am unable to install the plugins
Hi,
Are you referring to the required plugins shown in the Theme Documentation: https://demo.goodlayers.com/document/arki/?
Could you open a private ticket with your site URL and WordPress login details so we can take a look and help with this: https://support.goodlayers.com/? Thanks.
Hey, some pre-sale questions:
1) What type of page builder is this theme using? I’m used to using Elementor
2) Is theme compatible with most Booking plugins out there? As in book appointments, etc.
3) Theme and bundle plugins update via Envato Marketplace Plugin? Or your own theme option repository?
4) The slider on the home page, that’s your custom slider? It’s not the Rev Slider right?
Let me know. Thanks.
Hello,
Thank you for your interest
2. Any plugin built according to WordPress standards should work fine with our theme.
3. Theme can be updated using the envato market plugin, the bundled plugins are updated from the theme options.
4. This slider is built using the revolution slider plugin.
Thanks
Hi there..looking forward to buy this theme, but before that I need an information regarding the min execution time required to run this theme!
Hi,
First of all, Thanks for your interest
Not sure what you mean by “min execution time” ?
please share me the system requirements to run this theme and install its demos.
Hello! I have problems finding how to change favicon in this theme. Could you help, please?
Hello,
You can upload this in the wp-admin > appearance > customize page. Here are the instructions for it:
https://wordpress.org/support/article/creating-a-favicon/#wordpress-version-4-3-or-later
Thank you!
Will we need to purchase any other plugins (ie: revolution slider) over time? Are there subscription fees for anything going forward? Tx.
Hi,
1. You don’t have to purchase other plugins(Rev slider is included for free.)
2. No subscription needed for the theme update, however the support will last for 6 months. If you still need our support after that, you have to renew support but this is an optional.
Thanks for your interest by the way
Thank you for the clarity.
Hello! we purchased Arki theme for Wordpress and the test site where we installed it was lost, we need to re install on new site/domain. sometimes we install theme on temporary site to make a demo for client and once its approved we move it to client s domain. Doing so we avoid down time for client. How can we cancel the license on former domain so we can use theme on final site/domain? thank you so much
Hello,
You can do that by revoking the license as shown here: https://goodlayers.ticksy.com/article/17178/
Great theme guys! I would like to buy it! But i have a question! Can i add video instead of image slider? Thank you
Hello,
Yes, it is possible to replace the image slider with a video
