9 comments found.
I imported Demo 1, but the content is practically missing a lot; none of the sample portfolios appear, and even when I try to add a new one, there are no fields to fill in. It’s showing an error.
apareceeste erro >> Error: Widget import data could not be read. Please try a different file.
Hi, would you be so kind to contact our support team at https://themexriver.ticksy.com and they will assist you asap.
I’ve already contacted them, but the problem with the error importing the demo content hasn’t been resolved yet.
The theme must be outdated because the last update was in July 2024.
Can we get this theme in HTML Version?
I am not looking for support, I need you just to check your .wie file on your servers, as when importing demo for home 4, it is giving me this error:
Error: Widget import data could not be read. Please try a different file.
And when I check the .wie file donwloaded I find it empty with no content inside.
I am a purchaser from envato elements not from themeforest.
Sir, Please get in touch with our support team via live chat from your website they will address your issue accordingly. https://themexriver.com/
I have clicked on your website link and I got this error:
504 Gateway Timeout hws
The support on your website is not responsive, they are always offline… is it hard to check your error:
Error: Widget import data could not be read. Please try a different file.
is it hard?
Hello, please check my request for a refund.
I Also send you a ticket for that please reply to me soon. Ticket number : 3655662
How do I change a page from dark mode to light mode?
Have you submitted a ticket?
Just did.
How do I change the phone number and email in the header?
Hi, would you be so kind to contact our support team at https://themexriver.ticksy.com/ and they will assist you asap.
Hello, I can’t find Arktec in the product or category dropdown. Any close product chosen indicates purchase code invalid.
Well you are not an option because your demos can’t be seen in firefox. the loader never ends
Congratulations GLWS 
Great Work,Congratulations GLWS
