78 comments found.
In love with this theme for the last two years – I am using it on my professionnal website – BUT recently, after last update and particularly the update of the Avala plugin, my media gallery is no longer loading and working. And in my website health status, I have a message asking for imagick module. Is the update requiring this module or somthing ? Because my server is not supporting it but my website was doing just fine until now without it, and the only plugin I updated is the Avala one right before the crash on my media library… :/
Hi,
Can you please send us the url of the page with the media gallery so we can take a closer look at the issue.
Thanks.
Kind regards,
BoldThemes team
I love this theme, but I am finding myself wondering if my headers are SEO friendly (not considering Yoast). Again, I love this theme, but I’m realizing that the design of the H1 with the Wedding Agency theme will cause me to be a little creative. The clean front page is what I love the most, but not sure how the paragraph and copy will work for SEO purposes.
Hi,
If you have a specific question related to H tags configuration, we will be glad to answer it and assist you.
Kind regards,
BoldThemes team
experiencing the following error. Theme, all plugins and the bold building plugin have all been updated… suggestions?
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the bold-builder domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/w3j29oeheq47/public_html/wp-includes/functions.php on line 6121
Hi,
If you are using Avala theme and Avala plugin 1.1.8 and Bold Page Builder 5.3.7 than the problem is not caouse by the Avala theme.
The best option is to deactivate plugins one by one and pinpoint the one that is causing this.
If it is a plugin that comes packaged with the theme, such as cost calculator, you can remove it and reinstall it again. The new version will come from the latest version of the theme.
Kind regards,
BoldThemes team
Hello Bold editor doesn’t work on portfolio, portfolio categories, items and blog pages, there are no settings anywhere to edit those pages, are those editable only through code? If this is the case why wouldn’t you add bold editor support in these pages?
Hi,
There are two ways to edit post archive and single post pages in our themes.
If you wish to edit post archive pages, simply add content or change settings using global overrides of the Posts Page (for blog archives) or page with the slug portfolio (portfolio for portfolio archives). The content will appear above posts on archive pages and the global overrides will be applied to all of them.
If you wish to edit single post pages, there are so called template pages for single blog post and single portfolio post. They can be found on Appearance > Customize > Blog, field Settings Page and Appearance > Customize > Portfolio, field Settings Page. Simply add content or change settings using global overrides of these pages and they be applied to all single posts.
Of, course, you can always use the code to override the current templates if you wish.
Kind regards,
BoldThemes team
First of all, I want to say that your theme design is absolutely beautiful clean, modern, and extremely well thought-out. Bold Builder is also quite pleasant to work with on regular pages. It offers a solid balance of ease and flexibility, and I genuinely enjoy using it.
However, I’m disappointed to find that key areas like blog posts, portfolio items, and their archive pages can’t be edited directly with Bold Builder. Instead, we’re limited to using generic global template pages, which doesn’t allow any real control over individual post design or archive customization.
In today’s landscape, most builders offer at least some level of visual editing for dynamic content posts, custom post types, and archives. The current approach feels restrictive, especially when the rest of the system is built around visual flexibility.
To be blunt: it’s frustrating to be locked out of editing some of the most important parts of a website and it feels like a half-finished experience. If I wanted to manually override PHP templates, I wouldn’t be using a visual builder in the first place.
Are there any plans to introduce full Bold Builder support for:
Single blog posts
Single portfolio posts
Blog and portfolio archive/category pages?
I think that would elevate your theme to a whole new level and make it far more competitive with other solutions in the market.
Thanks for your time and again, kudos for the beautiful design and overall quality. I just hope you’ll take this limitation seriously and consider improving it.
Hi,
Thanks a lot for you honest insights, we really appreciate them. We have escalated your suggestion up the ladder. Justo to note that you are the first BB user who actually requested this feature.
To be honest, full editing of Single blog posts, Single portfolio posts and Blog and portfolio archive/category pages are not currently high on our priority list. They certainly will not be implemented in next couple of months. As we are constantly looking into ways of improving the BB functionality, we will let you know once we put a date to proposed features.
Thanks once again.
Kind regards,
BoldThemes team
Hi guys,
I’m having a problem the builder does not work on the admin side anymore. Please see here:
https://jmp.sh/s/5UkHoebTvrifOw36sn8KThanks
Hi,
we are sorry to hear that you are having issues with the Bold Page Builder plugin.
Please update the Bold Page Builder plugin to the latest version – 5.3.4 and clear the browser cache before testing (just to make sure that you are not loading outdated JS files)
If the error persists please let us know and send us the site url and wp-admin credentials so we can take a closer look at it. You can use the contact form on our profile page – https://themeforest.net/user/boldthemes (right hand side sidebar)
Kind regards,
BoldThemes team
hello there! Before purchasing, i would like to ask if the elements like flower details etc, are included with the purchase? It has been noted that images are not included but i’m not sure if this means the images of people only
also im getting this: PHP max_execution_time variable should be at least 1200. Yours is: 300
is this really the case? i asked my hosting provider and they cant incrase it to 1200
Hi,
Thanks for contacting us.
The icons sets and individual leaves / flowers used as vignettes and design elements can be used without additional licensing. All other bitmaps need to be licensed separately.
Related to the max_execution_time, you can try import with your current settings and it will most likely succeed without issues.
max_execution_time setting influences only the demo import in cases when the download of individual assets fails repeatedly requiring multiple retries in a single script.
It does not influence the site once the demo content i imported.
For any additional questions, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hello! Do you have just the html templates of this? I don’t want to use it in a wordpress project. If not, if I buy it, can I use it however I want?
Hi,
Thanks for contacting us.
No, we do not have the html version, only the WordPress version is available.
If you are going to use for one end project and as long as you do not resell it (either as a theme or any of it parts), you are free to use it any way you want.
Kind regards,
BoldThemes team
Hello,
Is Meta Box plugin is mandatory to use? For some reason it couldn`t run the update and disappeared. Can`t reinstall it.
Many thanks
Hello,
Yes it is, please try to reinstall. Here you can download it directly as zip archive: https://wordpress.org/plugins/meta-box/
If you are unable to reinstall, please submit a ticket here, our support team will be happy to help: https://boldthemes.ticksy.com/
Kind regards,
BoldThemes team
Thank you.
Tried, same thing. The installation fails and says “Installation failed: Destination folder already exists. », yet it is not installed. It looks like the plugin was updated 2 days ago.
If I am not mistaken I should pay to submit the ticket with the support team?
Regards
Please try to use FTP to delete existing plugin folder, then try to reinstall.
Regarding the support ticket, you are correct, if your support has expired, you must extend it before submitting a ticket.
Hi there, is the new plugin AIKO really useful? Is it mandatory to enable it?
Hi,
Thanks for the purchase.
It is no mandatory to enable AIKO, the theme will work without it with no issues whatsoever.
It is useful if you wish to create functional enhancements on top of the existing functionality.
Kind regards,
BoldThemes team
Hello,
Jetpack scan keeps on finding the same malicious code in this file: bt_wordpress_importer/js/btimport.js. Could you please verify the code? Where can I send the file details?
Thank you
Hi,
btimport.js is compiled and generated by Parcel from Vue templates. The reason you are getting the notice is most likely a questionable heuristics Jetpack uses to “detect malicious code”, indicating false positive on minimized and optimized JS generated by Parcel.
Anyhow, if you want us to check it, you can send the file details using the contact form on our profile page: https://themeforest.net/user/boldthemes (right hand sidebar)
Kind regards,
BoldThemes team
hi, where can I upload my font? Where can i configure fonts in the template?
Hi,
Thanks for the purchase.
Please refer to the following article on how to add custom fonts to your theme: https://boldthemes.ticksy.com//article/17280/
Should you need any additional help in the process, please submit a ticket on our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello,
Could you please confirm if the last Avala 1.1.6 update is compatible with new 6.6 version of Wordpress. I had already issues with my website going down as the updates were not compatible, so prefer to confirm.
Many thanks, Eugenie
Hello,
Sure, we have tested version 1.1.6 with WP 6.6 and it looks fine but creating backup before WP update is always recommended.
Kind regards,
BoldThemes team
Hi, I have a question about contact form. Here is my page: https://wojtekfilmujesluby.pl/kontakt/. My lines are very close to each other, I would like to do the same as you do in the demo, with a larger distance between the lines. How to do it? Your demo here: https://avala.bold-themes.com/winter/contact/
Hi, we are using special classes in Contact Form 7 forms:
<div class="btContact btFilled btAccentLightColor"> <div class="btContactRow"> [text* your-name placeholder akismet:author "Name"] </div> <div class="btContactRow"> [email* email placeholder akismet:author_email "E-mail"] </div> <div class="btContactRow"> [text* date placeholder akismet:author "Wedding Date"] </div> <div class="btContactRow"> [textarea* message placeholder "Your Message"] </div> <div class="btContactButton"> <button id='submit' class='wpcf7-form-control wpcf7-submit'>SEND</button> </div> </div>
Kind regards,
BoldThemes team
Thank you very much. I have another question if I can. I have portfolio page: https://wojtekfilmujesluby.pl/portfolio. But in bookmarks, so at the top of the browser, where the page titles are, I see the text “Archiwum Portfolio – Wojciech Krzysiek – Filmy Ślubne” but I don’t know where I can change this title. Can you help me?
I found that place, thank you. 
Good morning,
Following the latest update of the bold builder 4.9.6 extension, the site no longer works correctly.
Can you resolve the problem quickly? THANKS
Support just expired, I am very unhappy
Hi,
Can you please tell us which version of Avala theme and Avala plugin are you currently using?
Kind regards,
BoldThemes team
Hello, I’m interested in this theme, but I don’t see an option for a “masonry” style portfolio gallery or a gallery without text. Is this feature not visible in the template, or could installing a compatible plugin add it? Thank you for your assistance.
Hi,
If you are looking for an image gallery, there is something like this:
https://avala.bold-themes.com/spring/ten-classic-wedding-photos-every-couple-should-have/If not, you can always use a third party plugin of your choice and place it on the page using its short code.
Kind regards,
BoldThemes team
Hi.
I can’t find in the documentation where the option is to show or hide the button that appears in the top menu that says “GET QUOTE”
Best regards
Hi,
That is one of the widgets in one of the widget areas on Appearance > Widgets panel in your wp-admin
Kind regards,
BoldThemes team
hello, on mobile when i click on hamburger menu my logo looks deformed can you tell me what css can i use to change logo size just on hamburger menu please thanks
Hi,
Can you send us the url of the site so we can take a closer look?
Kind regards,
BoldThemes team
Hi,
You have the following piece of custom CSS added to your site (it seems that wp-custom-css plugin was used):
.btMenuHorizontal.btMenuCenterBelow .logo img {
margin-bottom: 10px;
margin-top: 10px;
}
.btMenuVertical .bt-logo-area .logo img {
height: 150px;
}
it fixes the logo height to 150px in all situations. You want to keep it only in the case of closed mobile menu.
So change it to:
.btMenuHorizontal.btMenuCenterBelow .logo img {
margin-bottom: 10px;
margin-top: 10px;
}
.btMenuVertical:not(.btMenuVerticalOn) .bt-logo-area .logo img {
height: 150px;
}
It should do the trick
Kind regards,
BoldThemes team
Hello, Thanks for your answer. But it’s not the problem. The principal logo size is good but the problem is when i click on hamburger menu. Look screenshot please https://prnt.sc/YZWyqaxB_KkD thanks
Hi,
This is exactly what the code fixes, the set height of the logo when hamburger menu is opened – the set height of logo via current custom css code distorts it. Our code fixes that.
Kind regards,
BoldThemes team
ah ok sorry i don’t understand ! Now it’s ok thank you very much !
Great. We are happy we were able to help!
Kind regards,
BoldThemes team
Beautiful theme but I am having a number of issues I have opened tickets for, that concern me I foundonce I bought and installed the theme (vs) what the preview shows the theme capable of:
1) the theme preview shows 4 possible gallery layouts BUT once installed, the only one with an actual provided layout is the Grid. there is no Column, Sidebar, Standard layouts provided. Those are just blank with no layouts to follow.
2) links are not being applied on the Contact page when setting them in the Service field. The content shows up, but it is not linked. And if I try to hard code links in the Text box, they are stripped out.
3) the theme preview shows various galleries, BUT once installed if you click a gallery all you get is a 404 page. Even though the gallery is in the Portfolio.
Hi,
Thanks for the purchase.
We are sorry to hear that you are experiencing issues with the theme.
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will take a closer look at the current setup.
Kind regards,
BoldThemes team
It has been done
A+ on responding to support tickets! All issues resolved. Thank you!!
Thanks!
We are glad we were able to help
Kind regards,
BoldThemes team
Hello,
I’ve been having problems with Wordpress updates and the Avala Theme has stopped working. How can I solve that? Is there a need to update new versions? You can help?
Thank you very much for your attention and solution. Greetings
Hi,
Please check if you are running the latest version of the theme – 1.1.5
If not, you should update the theme to the latest version using one of the methods described here: https://boldthemes.ticksy.com/article/7123/
Once you update the theme, you should update the Avala plugin as well.
Kind regards,
BoldThemes team
I’m thinking of purchasing the template, but I’m wondering if I can change the Wedding one page (https://avala.bold-themes.com/spring/home/home-03/) main photo and replace it with a video background keeping the text on top and the white margins? Is this possible?
Hi,
Thanks for contacting us.
Yes, it is possible to set either locally hosted video or YouTube video as background of a section while preserving the text on top and the white margins.
The only thing which you will lose is the parallax effect on scrolling – this you can not achieve with the video background
Kind regards,
BoldThemes team
