Version 6.xx is rebuilt from scratch so its not updateable from any older versions. To know more please check our changelog for version 6.0 http://bit.ly/37ZyPMV

Thanks

and what do you suggest? To remove the old version and install the new one? Will the website remain the same?

No, you will lose your current work, like our Elementor widgets, settings of Theme Options, etc. To know more please check our changelog for version 6.0 http://bit.ly/37ZyPMV

Thanks

Hello! We have followed all steps as you mentioned; 1. Deactivated and deleted core and other plugin. 2. Activated default theme 3. Deleted your theme. 4. Uploaded and activated theme from download section of our account. Everything went wrong and after reinstalling earlier version of the theme it became normal but found footer widgets are missing. Our support account already expired and unable to request your support there. Let us know what mistake we are committing. Thanks and Regards

Hi,

Please renew your support extension to get further support through our support portal http://bit.ly/2Tsw02U

This comment section is for basic information and pre-sale questions.

Thanks

Hello! You mean, just to update your theme we need to spend again. Updating a theme is not rocket science and you might have told us, why it gets wrong even after following steps listed in your tutorial. We already told you what are the steps we followed. Thanks and Regards

Hi,

To switch site you need to deregister the license first via Theme Options > License > Deregister.

I did it for you so you can now register the license on your new site.

Thanks

Hi,

All the paid plugins come with any theme on Themeforest without pro version. To use the pro version you need to get a license from the plugin author.

Thanks

I get it, so I can not for example install AddOn slider using the plugin?

Yes you can’t install with any free version which come with any theme.

Thanks

My bad, I’m not sure where I used this. If you plz share the domain where it is used that will be helpful. If it’s a client website I will not ask for deregister but in case if it’s a development website which not exists, I might ask for the favor. I really don’t know where I used it. Plz share the domain if possible.

Thanks for your help! Appreciated.

Hi,

The following domains are live sites so to keep using those sites please purchase more licenses http://edandjem.com/ http://eveningsong.ca/

And here http://unique-i.com/ it also installed so please remove or get license for it too.

Thanks

If you will use the same domain then you don’t need to deregister. Just change your hosting and use the same URL.

For who has expired support and need to reset or deregister we do it free of cost.

Thanks

I have did the same. But it is saying licence not verified. and then continues to giving me instruction “The purchase code already has been registered. Could you deregister purchase code on the another domain and try again.”

Please help me deregister my licence

Hi,

This because you had registered your domain name without www first time. But now you have set up your domain with www that is why you are getting the message. Now I have reset your account, you may use it now.

Please note: domain.com and www.domain.com are not the same URLs though both are the same domain name.

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

So, you want me to spend $15 more just to use the theme I already purchased before?

Hi,

Your 6 months of free support session has been expired, to get further support please renew your support extension.

Please note: We can’t violent Envato support policy. To know more support policy please check here https://themeforest.net/page/item_support_policy

Thanks

I got it. I is sad that I will not be able use this theme for my website. Because I don’t think I will spend $15 for a broken demo.

Hi,

You can do the upgrade but please make a full backup of the site with the database before do it because you are so behind the version of 5.3.3.

For further theme support please go to our support portal http://bit.ly/2Tsw02U and create a ticket, our team will assist you.

Thank You

Hi,

Please check our changelog of updates here http://bit.ly/37ZyPMV

For theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thank You

Hi,

Please download “All files & documentation” where you will get the old theme version folder for v5.3.3

Thanks

Hi,

Corona data is updating via Elementor page builder as our demos are built with Elementor. Yes you can add shop functionality to use WooCommerce plugin. You can check our Shop demo as well.

Thanks

Hi,

For theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thanks

I created my home page in elementor and add the slider revolutions slider. I also a dropdown menu list add to the website. This is the website URL https://woodjackply.com/.

But into the home page, the drop-down list is not working but inside the elementor page builder, it was working. but when I scroll down the home page the drop-down list is showing.

Also, I have another problem the login button is not showing properly into the popup login box:- https://prnt.sc/si0nxp

if you visit my home page you can found the issues. Sorry, I add another comments. because I am not able to edit my first comments

Hi,

For theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thanks

It would be great if I can change inner pages picture header….didn’t find that option anywhere. Is it available? Thanks!

Hi,

For theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thanks

Okay, great,thank you!

Hi,

You don’t need pro version, we have created around 40 Elementor widgets include WooCommerce. You can check our Shop demo.

Thanks

It has been reset, please try now.

For further theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thanks

hi, every time i try to import blog demo template, its only get part of it gets imported and it stops, tried multiple times, including using wpreset plugin but it shows re-import, and even clicking on that does not import full demo and it broken. is there way of another way importing : i am looking for resume demo pages & blog demo pages only.

Hi,

For theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thanks

Icon is not showing on topbar and footer bar. How I solved this issue kindly help me

Please check our documentation for common error https://bit.ly/2zfmSXC

For further theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thank You

Yes, it has.

Thanks

Thank you, would this theme be suitable for a simple blog with no Featured Images?

Yes you can use as blog without featured image.

Thanks

Hi,

If you still having the same issue then please go to our support dashboard http://bit.ly/2Tsw02U and create ticket and provide your website login details, our team will assist you.

Thanks

Hi,

Sorry currently there are no such option for blog.php template. For further theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thank You