120 comments found.
hello.
while a page getting load on browser
before it is getting position boxed after that it is getting full widht position even in your demos.
how can I fix it?
example: https://wp.magnium-themes.com/barrel/barrel-3/
Hello, this is how page builder work. This is not a error.
When will the next theme update occur as there are vulnerabilities in the included versions of WPBakery and Slider Revolution?
Hello, you will receive email from Themeforest when update will be available. You can update plugins yourself if you activate it with your own licenses.
I purchased the theme but there are some PHP 8.0 compatibility issues, I have sent an email requesting support the day before yesterday, please reply as soon as possible.
Hello, if you already sent request to support team please wait for reply. Support does not work in weekends.
I’ve sent an email needing help, please reply as soon as possible, thank you.
Hello, if you already sent request to support team please wait for reply. Support does not work in weekends.
Will there be any problem if I change the“ HIND” theme directly to the“ Barrel ”theme, will there be any problem. Can I use the “Barrel” theme with a Temporary Domain Name first and then change it to the official domain later? Thank you.
Hello, this is different themes. You will not lost your posts and pages,etc, but for pages that you build with page builder you may need to rebuilt them from scratch. You can use temp domain.
Thank you.
I have no page settings for Woo Product pages, can’t change the title bar, can’t go from full width to side bar…... no page control at all? Can someone direct me?
Hello, WooCommerce use their own templates system, this is third party plugin and does not controlled by theme.
Well the cart is showing on desktop but not on mobile, and it says woo is not up to date but I see no theme updates. No problem with any other theme and unfortunatley, I have invested too much time on this site to just kill the woocommerce. Suggestions????
Also I have updated and still have an outdate WP Bakery. Please tell me this will not be an ongoing issue.
Also, please don’t put this on Woo…... Your theme (Barrel) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
NONE of your options are actually updating. Somehow I ‘fixed’ the mobile header BUT now it’s black (Set to white EVERYWHERE) , flushed the cache, the hosting, everything. Please don’t blame woo for this.
Hello, comments section is not a place to ask for support. You need to contact support team at http://support.magniumthemes.com/
I think people should know exactly what they are getting. I have been asking for assistance in the most basic areas for 3 days and I DID email support. Still waiting. Important for people to make informed decisions.
Hello, you need to have active support period to contact support team. You can’t get support without active support period.
I’m having problems with the latest version of the theme and The Event Calendar Plugin. I’ve switched to 4 different themes to test the plugin and The Events Calendar plugin works on all the other 4 themes. When I activate the plugin with the Barrel Theme it crashes my site. Can you help?
Hello, we does not offer support for third party plugins issues, for plugins not included with theme. You need to contact plugin support for help.
Hi I opened more tickets in your support system (months and weeks ago) but no aswer, maybe the system not works, i didn’t gat any confirmation about my ticket.
My problem is related to “Barrel Theme Addons”, i use 1.9.1 version, if i update plugin to the newest version i loose all pictures in MGT PROMO BLOCK, and the main problem is it is not possible to add any other now picture to the “mgt promo block” because it is not showing. Other problem the barrel addon is is not compatible with monster insight goolge analytics because you cant save any post or page after editing it.
Please send a working support email or link. Thanks ADam
Hello, we have issues with email was blocked by mail providers. Please submit your ticket again as new ticket (not answering to previous).
Can someone tell me where to change the colour of the “sale” banner on the woocommerce????? I can’t find it anywhere and the look of the reg price/ sale price is really bad. Is there anywhere to change the layout of this?
https://pawprivileges.ca/shop-2/ no strike through, similar colours, not good.Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hi there – I can’t get the support site to work to submit my request? So asking here. My client would like to use a slider revolution template module but need to enter license code to get it. Is it possible to get the templates through our purchase of your theme? thkyou kyle
Hello, you don’t need to activate bundled plugins with purchase code, full version already bundled with theme and have all plugin features. If you want to import premium templates you need to purchase plugin license for your specific domain separately.
thkyou for reply – understood. I have another theme issue and need support but can’t see how to submit request at https://support.magniumthemes.com/. Have tried 3 browsers. Am I missing something? thkyou kyle
Hello, looking to get the updated JS Composer plugin – any timelines on that? thkyou kyle
Hello, you will receive notification from themeforest when update will be released.
Hi, can you please explain why the images on the MGT Promo Blocks are not showing? As an example: https://dev.whiteleywanderers.co.uk/about-wwfc/
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
I have tried to submit a ticket through your support system, however, this is not working. The “Submit Support Request” button won’t action. You also have not articles on your support page, only pages saying coming soon.
Hello, there is no knowledgebase for now, sorry, we are working on it. Submit request button works fine, we have requests today. You have issue on your end. Please try to use another browser.
Hello, I have logged a ticket, but not heard anything back. Please can you confirm you have received it?
Hello, support reply time 3-5 business days, please wait for response and check your spam folder.
Hi, I have purchased the theme, entered my purchase code and cannot use it as it tells me the purchase code is not valid. Please get back to me ASAP, or let me know how to process a refund. Thanks.
Hello, please provide your WordPress access details to support team at https://support.magniumthemes.com/.
Thank you for your reply. I do not wish to give you access to my website. I paid for the theme. Envato issued me a purchase code. Your theme has blocked the purchase code. Please enable the purchase code. I think it is simple. If I am wrong, please explain it to me.
Hello, issue resolved, please redownload theme from Themeforest and reinstall it.
It is working. Thank you for your assistance.
hello… is there sticky sidebar in this theme?.. thank you
Hello, no. You can try to use third party plugins for this.
Hello how are you? How do I disable Portfolio and Client Review so it doesn’t show up in the admin menu? I couldn’t find anywhere to disable them.
Hello, you cant disable this from admin menu, this is part of theme.
Hi!
My support has expired but I am facing some issues with the theme that look like errors in how it functions (e.g. settings that are not visible in the front end etc.) and I feel like I shouldn’t have to buy support for functionality issues. How can I contact you?
Alexandra
Hello, you need to prolong your support period and contact support team at https://support.magniumtheme.com/.
hi, I am interested in your theme, please let me know if the theme supports RTL. Thanks.
Hello, this is not RTL theme.
Hi,
How can I add a new social icon for viber?
Thanks
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Prepurchase question. I want the menu on my site to show categories and all page ttiles under that on the main menu. See the Features page on the demo. What is this type of menu called and is it possible to make this type of menu on this theme?
Hello, you can add any links to your menus, and use mega menus to add links in few columns grid.
hey guys, your Magnium Themese page: www.vietnam-warehousing.com is blatantly copying our content (www.cekindo.vn), if you dont start referencing us and giving us credit for the content we will be requesting a take down from Google. You have 7 days.
Hello, this is not our site and have no relations to us. Please contact site owner. They just used theme design purchased from us (we have more than 30 000 customers who purchased our design). You can find site owners contact details in their domain WHOIS data.
Hello, any chance that the theme will be compatible with PHP8? Now it gives a fatal error in ipanel.class.php.
Hello, update will be released in future. It depends on third party frameworks updates used in theme, not on us.
