227 comments found.
Hello, can you advise how to get rid of the YITH wishlist shortcode in the quick view screen when you don’t use the wishlist plugin? Now I can see the code of the shortcode.
It seems the shortcode is added with an anonymous function in bazaar/framework/modules/woocommerce/plugins/yith-quick-view/yith-quick-view-conf.php . Hence I can’t remove it using remove_action in my functions.php …
Best regards, Jurgen
Hello there Jurgen,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our support agent will gladly assist you.Select
Done 
We located your ticket and it has been assigned to our agent who is working on it.
Best, Select
Found a bug on the theme: Product pair Module – If you select a product and then delete it from woo commerce the page crashed and displays this error
Fatal error: Call to a member function “get_price_html() on boolean in /framework/modules/woocommerce/shortcodes/product-pair/templates/product-pair.php on line 7”
The page needs to then be recreated as you can select another product.
Hello,
Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin credentials so our support team could take a closer look and assist you.
Select
Hi, pre purchase questions please :
Is it possible, in the left sidebar with the choosing color, to add “color square” instead of “color name” and other filters ?
About the compatibility with WooCommerce how does it actually work ? Do i need to (and can I ?) get an old version of WooCommerce (3.0 instead of the latest) to make sure it works ?
Great theme Thanks
Hello,
Thank you for taking interest in our theme. If you mean on this https://www.screencast.com/t/2P9RbfypO7 we are using there WooCommerce layerd nav widget https://www.screencast.com/t/OyYFEHmQ and you could set some other attributes, based on your needs. You could even use latest version of WooCommerce. But you are also able to download any version you want. Hopefully, this will be helpful, and for any other doubt, please, let us know.Select
Theme is not updated for the latest version of WooCommerce!
Hello,
We will include compatibility for latest versions of included plugins in next theme update. Anyway, we just tested latest WooCommerce version with our theme and it is working well. So, you are able to use it with Bazaar.
best,
Select
Hello.
I just purchased the plugin called WooCommerce Brands, as I want to give my products a specific brand and show a nice individual page for each brand.
Unfortunately you theme dosn’t have the original WooCommerce structure, I was told. Is there a way to fix this?
The same thing is with nomal categories. I am not able to add the description.
Can you fix this please?
Kind regards
Hello,
Could you, please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access so our support team could take a closer look. Based on this, we are not quite sure what is the problem on your installation. Looking forward o hearing from you on ticksy.
Selecy
When I install visual composer i get this error -
Warning: require_once(/var/www/wp-content/plugins/js_composer/include/classes/core/interfaces.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/js_composer/js_composer.php on line 173
Fatal error: require_once(): Failed opening required ’/var/www/wp-content/plugins/js_composer/include/classes/core/interfaces.php’ (include_path=’.:/opt/remi/php71/root/usr/share/pear:/opt/remi/php71/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /var/www/wp-content/plugins/js_composer/js_composer.php on line 173
Hello,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our support team will gladly assist you.
best, Select
Very beautiful theme!
Thank you very much
Hi, I’m working with the subject for a client, and I need to know if there is anything to change:
themes \ beplus \ framework \ modules \ header \ types \ header-bottom \ templates \ header-bottom.php
from the child-theme
I need the design of the header bottom but with the standard structure
Hello,
You are not able to do that on just coping whole template into child theme. You will need to do further modification since it has been mode using Class.
Best,
Select
OK, so I’ll have to change the file in the base theme, there’s no other =/
Hi,
Option is only with major code modification.
Select
Where can I found the php file or the design where I can change the “your cart is empty” page in the theme? Please let me know. Thank you very much!
HI, i have an error 500 when i activate de WOOCOMMERCE plugin, please i need this
Hi,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL With wp-admin access and our agent will gladly assist you.
Select
i send the ticket, please
Hi,
We located your ticket on our support forum and it has been assigned to our support agent who is working on it.
Select
i have an error (internal server error) when i activate the revolution slider
Hello,
Please, check this article where Internal Server Error has been explained https://select.ticksy.com/article/9824 If the issue persist, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly help you.Best,
Select
Hi,
In any menu I choose doesn’t appear the shopping cart or the search icon, is only show when I import all de data from the theme. Is any way that I can show these icons without importing all the theme?
Thanks
Hi,
In Appearance > WIdgets you are adding desired widgets in Widget areas you are using https://www.screencast.com/t/f2HnIdWnAhC For further assistance, please, reach our support team at https://select.ticksy.com/
best,
Select
Hello.
I like your theme, but I can’t figure out how to display widgets on my Woocommerce pages, or any other pages for that matter. Which sidebar should i place the widgets in and is there something in the setting I maybe missed? :/
http://gladmor.liveo.dk/Kind regards.
Hi,
Please, write on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agent will gladly assist you.
Select
Hi,
Can you please tell me which font you use for some of the titles on the pictures? Such as New Collection, Shop, Save 40%, etc.
Hi,
Thank you for taking interest in Bazaar. It is Quentin font family as you could see from this screenshot https://www.screencast.com/t/ms2y6oyyl
Best,
Select
Hi, I try to add a video in my homepage but that not working. The “Select Video Button” doesn’t work….
Hi,
We located your ticket on our support forum and it is assigned to our agent who is working on it. You could check response on ticksy soon.
Select
ANy chance my ticket can be answered asap – #1329320 ?
Hello,
We just checked and your ticket has been answered. Please, check response on ticksy.
Select
Hi There. For some reason, the mobile menu is not working. Is there any fix for this? Thank you.
Hello,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL With wp-admin access so our support agent could investigate this.
best,
Select
Hi There. I’ve submitted a ticket for the issue – #1328746. Thank you.
Hi,
Your ticket has been assigned to our support agent who is working on it.
Select
Hi, when I am trying to activate “Uncovering Footer” – Enabling this option will make Footer gradually appear on scroll.
My footer will be partially hidden behind the content above when I scroll down, regardless how much content above.
How to fix this please?
thanks
Hello,
Yes, it is initially hidden like second layer below the content that is above, and when you scroll down you’ll see footer area. On our homepage this footer type is enabled http://bazaar.select-themes.com/ If you need further assistance, just reach our support team at https://select.ticksy.com/
Best, Select
Hello
Pls check support ticket TICKET #1322007
its very urgent.
Thanks
Hi,
Your ticket is assigned to our support agent who is working on it. You could check response on ticksy soon.
Select
thanks ! have replied on it expecting a reply
Hi,
Since your ticket is assigned to our agent, it will be answered asap.
Select
Hi thanks…awaiting response from your team nothing yet
Hello,
Please, note we are doing our best to answer on all tickets in timely manner. So, our agent will handle your ticket.
Select
Thanks, pls notify him i have replied.
We checked and your ticket is answered.
thanks, replied back
Ok, thank you for letting us know. All tickets will be answered in timely manner.
Thank you!
Hi
Over 24 hrs but no reply!
Hi,
We informed our agent to check your ticket. Thanks for understanding.
Select
Ok Thanks, Have replied so can u ask them to check its a liltle urgent !
Ok, we will forward this request to our support agent.
After doing some research, I figured out that I asked my previous question incorrectly. I want to create a video lightbox in visual composer that will play my youtube or vimeo videos in the box on my site (just like your main demo). I have been woking on this function for the past 3 days and am completely stumped. I’ve tried doing it with the “Select Video Button” inside of one of the rows and the web homepage does show the play button ontop of the Parallax Background Image but everytime I press play, it pops the black box up like it wants to play but it doesnt stream the video. I tried adding the short codes and bringing that to the page in the same rows as the lightbox but its not working. I also tried with Vimeo and Youtube and its still missing something. Help please.
Hi,
For questions like these that requires technical investigation, we need to ask you to submit a ticket on our support forum at https://select.ticksy.com/ Just include your site URL with wp-admin access and our agent will gladly help you.
Best,
Select
