90 comments found.
Hello, I just wanted to ask if I can install this theme on more then 1 website? Because I want to install it on my website for testing before puting it on a clients website 
Hi, Yes you can install it on dev/local server and 1 production website.
Can you please respond to my ticket? Thank you.
Excellent support!
Thanks, you are an exceptional customer
Hello I can’t find the “show on start screen” option to use it as a one-page site where is it located pls ?
I mean : the menu setting
You can go to appearance -> menus -> select the menu to edit
Please contact us using the support tab for more assistance
great thx
Hi!! Where can I find old versions and a history of versions? Thanks!
Please contact us using this link https://themeforest.net/item/bodyguard-security-wordpress-theme/13139087/support and explain to us why do you want older versions
Doku is an empty Dokumentation – blank pages?
Hi, just wanna check how to manually update Slider Revolution plugin. Thank you
Bonjour. svp je n’arrive plus à voir l’image de mon slider. je ne sais pas s’il y’a eu une mise à jour du Template. Pouvez vous m’aider svp. Merci et bonne réception
Dear client, can you please send us a support request using the support form in the support tab above and we will be happy to help ? Thank you.
GOt this error after trying to install ?
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
This is a common issue that can occur with users new to installing WordPress themes. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Best regards,
Hello after instalation it dont looks like the demo please provide a correct construction how i can let it looks like the demo i have right now a broke theme the documentation cant help me
Hi, please follow the tutorial video: https://www.youtube.com/watch?v=TZq6RyYPSQI&feature=youtu.be please feel free to contact as through private message if you need further help., thanks
Hello i do it like your instruction but my website is not like your demo please check it under https://cdn-as-sirat.de/ if u like i can provide u a demo acess do my site
Two days ago and no answer
Dear client, can you please send us your detailed request through support form and we will follow with you from there ?
Where i can do this
When will this theme be updated with changes for Gutenberg? (new Visual Composer, etc)?
I’ve purchased and installed theme. There are too many bugs in the theme. I’ve sent you a mail. this is urgent
Thank you for purchasing our product. We have responded to your request and we will continue treating the issues you have on the support email.
Hello, I have serious problems with the subject, I do not know what is due but at the time of activating the issue I sell an error message that I do not have permissions, since when I activate it when importing the demo file and the content of the test page sale of houses without damage, you can not change some things, I do not know if, help anyone, that is due to the WordPress version, among other things, such as outdated, woocommerce, but to update manually , the store is unconfigured, I would appreciate your help.
Hi, please contact us, our support team will be very happy to help. thanks
Hello,
I have some issue on footer and on header.
In my Homepage Footer doesn’t appear while in other page it appears.
Sometimes header, after scrolling down and then scrolling up, remains always “sticky”.
my website is http://www.progettosicurezza.org/
Could you please tell me if there are some known issue?
If I would remove animation for footer how can i do it?
Thanks
Hi I moved the site to another domain but I have problems with the Google map as I can solve, the map does not show it to me
Dear We have many problems in RTL. Newrly we edit most of the RTL codes from menu until the end.
Now we have a serious problem which is related with container and the full width. we cannot use container and we need to use it.
we want make a full background and the content should be in the container but it always take it as full width. Please can you help me.
I send to you the details from private messages with login details. we dont have time we should finish the website in 2 days.
when I go down to the end of the web with the template installed, and I upload again the logo is flashed and it does not appear until I upload back to the page
Third – Google Maps WD – Google Maps builder Plugin is not included in the package. How should then the map on the contact page work???
Second issue – it’s not “responsive” as claimed. The imported demo doesn’t match with the demo content on your site.
Please update the WPBakery Visual Composer to version 5.4.5. The current version delivered with the template is not compatible with the latest Firefox browser. Thanks
