This author's response time can be up to 2 business days.
When installing woocommerce and try to load website i get this error 404 Not Found.
Aslo i get this on backend:
“Your theme does not declare WooCommerce support – if you encounter layout issues please read our integration guide or choose a WooCommerce theme :)”
We are happy to answer all customer support questions at http://support.wearepixel8.com.
What the different between this 2 ?
2. themeforest-4126474-bolsa-a-responsive-wordpress-ecommerce-theme .zip
I have ask this question in your customer support at http://support.wearepixel8.com. already .
But all you say is
Please see your User Guide for detailed installation instructions. If you have any questions about these instruction, please feel free to ask.
Also i read page 5 as you told me to read under the heading How to Install but it doesn’t mention about which zip files to be install first.
Here I have extract this zip files ( themeforest-4126474-bolsa-a-responsive-wordpress-ecommerce-theme.zip ) and put this in my wampserver and i got this message :
Your theme does not declare WooCommerce support – if you encounter layout issues please read our integration guide or choose a WooCommerce theme
Any help would be great full , I would like to set up my worddpress as same as your Demo themes .
We have answered your question, to the best of our ability, in this support forum thread.
If we are to understand you correctly, your User Guide does have this page for installing via WordPress or this page for installing via FTP. Is that correct?
Please let us know so we can investigate why this has happened with your download with ThemeForest.
Sorry , And Ok ,
I have purchase Bazar theme which help me to explain what to do and help me start running my business just in one day with his vdo tutorial. Not to keep on telling me to go and reading document all the time in your support forum thread up untill now.
And i do not understand why you keep telling me ..
” Again, those are not files names we are familiar with. ” .
themeforest-4126474-bolsa-a-responsive-wordpress-ecommerce-theme.zip come from
Installable WordPress file
So…All ask is which zip files i should install in to my wordpress so that i can start my business !!
And to answer your question ” Do you have problems understanding the instructions for installing via WordPress or the instructions for installing via FTP? “
Answer Yes, I do understand how to installing WordPress Via FTP .!!
As this point, we are unclear as to how we can assist you with installing the theme.
Earlier today, you stated that you could not locate the name of the file to install, from page 5 of the User Guide. This prompted us to (1) provide screenshots of the pages containing installation instructions and (2) highlight the exact portions of the page that were relevant to your question (WordPress Installation) (FTP installation).
As you can tell from the screenshots, the highlighted portions make no reference to the file names you continue to ask us about. This is because the name of the files we submitted to ThemeForest are bolsa.zip (Installable WordPress file) and bolsa042313.zip (Main File(s)). Did you extract either of the archives you downloaded from your account to see if they contain the file names referenced in the User Guide? Up until this point, we assumed you already had done so per the instructions in the User Guide.
Lastly we have respectfully asked you to explain exactly what part of the User Guide you are having trouble understanding. We know that, as diligent as we set out to be, there will be questions regarding this document and we are always more than happy to clarify where needed. This is especially true if there is a language difference. But, again, we have been met with resistance on your part.
At this point, if you feel like our product and/or level of support are unsatisfactory to you, we would wholly support your request for a refund and sincerely apologize for any difficulties you have encountered to this point.
Thank you for your business and rating and best of luck on your project.
That’s would be really grateful if you can refund my money to my account Please .
Thank you very much.
You will need to submit a request to ThemeForest for a refund. Here is the link to their policy.
volevo sapere come faccio a rendere il menu fisso anche quando c’è lo scroll della pagina?
Ops.. Wrong section.. I’m sorry
I have a big problem with comments and categories …
if I use your short code to insert featured Items. My post category disappears. And I can no longer see people’s comments, or have people leave post comments. instead it tracks replies … I suppose about the featured product. This is extremely annoying as this makes organizing posts impossible, and engagement with the viewers comes to a halt!
Please assist me.
Please see our response to your forum question here. Thanks.
I will tell you that this is the worst $60 I’ve ever spent. After purchasing a few more themes – this one has 0 value to it!
-It doesn’t even work with JetPack
-It has lousy shortcodes
-very few features
-not so flexible
-doesn’t have a build-in editor
I regret that I’ve build my website around this theme. There are far more themes that are far more functional.
We are sorry that you feel that way and sincerely hope you will find the value you are seeking in a website for $60.
Best of luck.
I sent you a PM about this theme.
I am getting an error on the Checkout and it is showing it is from the file bolsa.js with an undefined object for the method accordian. Until this is fixed my Stripe payment processor will not work.
Thanks for the help.
Thanks for purchasing!
We exclusively answer all support questions at http://support.wearepixel8.com. Please provide as much detail as possible so we can troubleshoot the issue.
Hi! Can you provide a .xml sample file of dummy content when I purchase the theme? It really suits my needs but I would really need such a help. Thanks in advance.
Absolutely. There are actually two XML files included with the download; one for WooCommerce and one for Jigoshop. So whichever system you’re going to use, you should be good to!
When you plan to update theme with support latest WooCommerce version? With 2.1.8 version it has Fatal error and missing many css styles.
Where is that happening for you? I just ran through the site with 2.1.8 and everything is working as it should.
Also, if you’d like to receive support I’ll need to you be logged in under the account you purchased the theme with.
When you released a new version of the theme?
= 1.1.0 =
The last version was released in July of last year.
I have changed the bolsa-product-cats width to 33% so I can have 3 product cats per row and it works great.
I also added in a div for text to be underneath each one and it looks fine until you view it on mobile.
Is there any way to add text to these so that it converts to mobile too?
You’d need to wrap each of the image/texts sets in their own 33% divs, and then change those to 100% on mobile. It’s an easy change, just could take some time to get right. Since this is a customization I can’t really offer extensive support on the subject, but I’ll help how I can.
short pre-sale question:
does your theme provide the following? :
I need a gallery inside a lightbox, opening from an image or gallery/portfolio item.
now the apparently not so easy to find stuff:
The Lightbox needs to show caption/title for each image and description with capability to put a link inside (HTML supported)
thanks for taking your time!
Sorry, no. That’s not something that’s available in the theme out of the box. You’d need to customize it for that. Perhaps you’d be better off finding a plugin that does that?
Hi, This theme is awesome. I installed this theme but there is one problem when I extract bolsa theme file there is no demo xml files. Can you please tell me how can I get the demo xml files for bosla and bosla child theme?
Sorry about that. Unfortunately, I don’t have permission to redistribute the images used in the demo. If you follow the steps in the Bolsa User Guide it’ll walk you through setting up your site.
Without demo xml file it would be very hard to develop and too much time taking process. Even in Bolsa Guide Pdf is mention if any file is missing so inform asap to bolsa team or themeforest. I hope you can understand my problem and help me to sort out this issue.
Oh jeez, I’m sorry. I was thinking of the wrong theme. Would you mind emailing me from my profile page and I’ll respond with the xml?
Hello, I have purchased your theme a long time and love it. We are using Jijoshop. Over time Jijoshop works fine with this theme no issues expect for the latest upgrade (Jigoshop version 1.17.7) that does affect this theme with some mirror issues where the minus and plus on the quality is not working. I’ve tested this with other Jijoshop free themes and works just fine. We love this theme, because it’s simple for our customers to check out. For now before we do the upgrade on our live website, I’ve made this sandbox website so you can see what’s going with this theme because themeforrest states it’s good for Jigoshop 1.5.x for this theme. We need to purchase extensions that required to run on Jigoshop version 1.17.7) and we can’t do this till this is fixed.
8-9-15 Notes ( below is just a sandbox test)
Problem 1 Simple product:
Problem 2 Variables:
Problem 3: Going to check out page, Notes: Plus and minus is missing. Can’t add quantity
Also- we played around with this and still no luck with Jigoshop settings:
(The next option below will have no effect if this one is disabled)
Include extra theme styles with Jigoshop frontend.css
Disable Jigoshop frontend.css
Any help would be much appreciated.
Oops! Sorry, that link to support is supposed to read http://designcrumbstoo.ticksy.com – The link was correct, but what it said was wrong.
If you don’t mind taking what you wrote here and opening up a ticket there, that’d be great. We’ll be able to track it better over there.
And even if we don’t respond right away, know that we’re aware of this and will look into it tomorrow when we’re back in the office.
Thanks, I just submitted a support ticket. Thank you for looking into this matter.
Version 1.1.1 is in queue!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $26
This item is licensed 100% GPL.
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work