87 comments found.
I need help with the bookstore Theme. I emailed you previously. The support ticket options never sends a verification code.??? URL https://arthurginolfi.com
The site is not installing and the there is no Revolution slider as part of the package. Also the Wp Bakery is not working
Hello There,
Thank you for verifying your purchase we are proceeding with First free installation exactly like our demo.
Please reply back on the email so that we could resolve this earliest as possible.
Thank You
Thank you for updating, everything looks great. Great Customer care… I am having trouble figuring out how to update the content below the slider. How do you change the copy for example… “Welcome to the Library”
https://arthurginolfi.com/I bought this theme and it doesn’t work. I try to enter support, I put the “Buyer Purchase Code” provided when buying, but it doesn’t work either, a message comes to put a valid code. The theme is beautiful, but it has a terrible installation and support. Thus, I will see how to get my money back
Hello There,
I am sorry you are facing trouble with support system and not able to get installation from our support can you please email us from our profile, i will personally get you installation at earliest as possible?
https://themeforest.net/user/kodeforest Please write us email i will get this sorted in no time, please provide your WordPress URL and Login details on email to us.Thank You
Very slowly support team. 3 month left and my site cant running with this theme.
A problem and take 5 – 10 days to received respond from this team.
Hello There,
We are extremely sorry you are getting response late from our system, we are trying our level best to keep up the support and updates can you please give me your ticket ID to see why your issues havn’t been resolved yet?
Thank You
Revslide isn’t working
Hello there,
Please open a ticket at our ticket support system using https://kodeforest.com/support our representatives are there to help.
Thank you
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, KodeForest Shortcodes.
First, visit your website (https://***********.org/) and check for any visible issues. Next, visit the page where the error was caught (https://************.org/wp-admin/customize.php?theme=scientia-child&return=https%3A%2F%2Fooduaredemptionalliance.org%2Fwp-admin%2Fthemes.php) and check for any visible issues.
I am not happy with your theme. Good day
Hello There,
Can you please open a ticket at our ticket support system using https://kodeforest.com/support our representatives are there to help you with this.
Thank You
ILL BUY THIS THEME IF 1: everyone can download free & paid books. 2: It should have “ADD NEW BOOK/Articles” BUTTON, where everyone can upload books in there accounts, and will be approving after reviewing.
Hello There,
Yes you can add Books in WooCommerce Store as free or paid book that functionality already available in the theme, currently there is no functionality to add reviewing before downloading the book in free version.
Thank You
What about: My Website should have “ADD NEW BOOK/Articles” BUTTON, where everyone can upload books in there accounts to my websites?
Bad support team. I open ticket after buying theme. (27/12/2021), they are reply on 30/12 and now still no answer. My work is delay
Hello There,
Can you please your Ticket ID where i can see issues you are facing with our theme?
Thank You
why your team not answer Ticket #938232? i reply on 31/12/2021, now 10/1/2022 (10 days)?
спасибо за ответ, я другой шаблон купил.
i open ticket 2 day ago, still no respond?
Hello There,
Please share your Ticket ID to investigate this issue for you.
Thank You
Здравствуйте. Этот шаблон еще актуален? будет он и дальше обновляться.
Да еще вопрос возник, на странице магазина я увидел (FIND YOUR BEST PRICE PACKAGE) плагтн встроен в шаблон или отдельный плагин и вариант его получить вместе с шаблоном.
can i have Read Book button(PDF ebook file) by replace Add to cart button? I like this theme but I just use for local ebook library, not for sale ebook
Hello There,
Yes it can be replaced no problem there, please open a ticket at our ticket support system using https://kodeforest.com/support after making a purchase.
Our representatives are there to help.
Thank You
is this RTL support? can I use it with Arabic?
Hello There,
Yes it can be used in RTL and fully Arabic Supported.
Thank You
Evening dear The theme bookstore doesn’t contain actived Visual Composer. How to do ? Could you help me to install the theme and Wp Bakery ?
Hello There,
We are providing totally free, please contact our ticket support system using https://kodeforest.com/support
Our representatives are there to help.
Thank You
seller i need your urgent response on kodeforest #991475 saiduhalilu@ymail.com. am tired of waiting for your responses i need that theme fix up and running which i have already created a ftp account and i have send you since last week.
Hello There,
It seems your installation has been completed but would you please verify the login credentials at our ticket support system so that we could proceed with remaining bits.
Thank You
The Library Full Demo does not work. It gaves an error. Can you please provide a valid working demo. I purchase the theme 1 day ago.
Hello There,
No need to be worried, we are here for you, can you please open a ticket at our ticket support system our representatives are there to help you.
You can access our ticket support system using https://kodeforest.com/support
Thank You
Hello, i already did that. But so far no answer. I hope will be soon coz i really need that theme working 
Hi, demo is not working! Can you please provide a valid demo link where I can check the features and admin options?
Also, ours is a rare book store. We have both free and paid books. We don’t want to let our customers have any download option. After purchase or if free, it will have read option instead and they can directly read in the browser. And since I can see the demo, not sure – after purchase or if free, will the books be in account download section or to go to the individual library (which is set differently) and be available there? If in library, is the reading online option there like I mentioned before?
I would highly appreciate if you could provide these details. We also welcome any suggestion or extra customization tips with an approx fee quotation (if needed), which we will consider. Please mail me at monirussalam@gmail.com. Thank you in advance.
Hello There,
Thank you for pointing it out, There was update available for RevolutionSlider which just updated, now demo is working fine.
Yes you can let the user read few free pages of book after making the purchase user can download complete virtual book to read.
Let us know if you need more information about bookstore.
Thank You
Non riesco ad installare il demo con IMPORTER OPTION!!!!!
Hello There,
No need to be worried, please open a ticket at our ticket support system Https://kodeforest.com/support our representative will setup your installation exactly like our demo.
Thank You
I bought the book store theme but it did not come with the visual composer and revolution slider to edit the website. What should I do please?
Hello There,
Please open a ticket at our ticket support system using http://kodeforest.com/support Our representatives are there to help.
Thank You
Hi How I can activate the Purchase Code on the panel?
Hello There,
Are you logged in to our ticket support panel or still facing trouble with it?
Thank You
Hi Before I purchased this theme, I would like make sure this function. I will make e-Book store that customer can be downloaded after purchase. Does this theme have this function?
hello There,
Yes Customer can download book after making a purchase, yes this function available in theme.
Thank You
Hello, core features in the theme isn’t working with the latest WordPress. Page Builder is not Working. Kindly check and update. I sent you a support ticket.
Hello There,
Can you please share your ticket ID?
Thank You
ticket ID: 258971
Hello There,
Your ticket is already replied can you please provide details on ticket.
Thank You
