78 comments found.
requesting some support Ticket #3825
Hi,
Your ticket is already replied! And there is no need to notify here because our support team will reply all tickets at the earliest possible depending on the queue.
Knowledge Base
Official Support
1. hello can i use this to sell ebooks as a bundle and will I need another premium plugin or everything is already included?
2. does it allow to add unlimited ebooks/downloadable products to one bundle?
3. can customers checkout and pay via woo commerce payment gateways?
4. after payment, will customers get access to the bundle instantly in their dashboard and be there to be downloaded anytime the customer needs them?
Hi,
1. Yes, you can sell ebooks as a bundle. There is no need for any extra plugins if you are charging a one-time price. For membership or subscription based payments, you may need other supported plugins. So it depends on your requirements.
2. There is no limit as as you care for the file size.
3. By default, WooCommerce core offers Paypal standard, Stripe, Bank transfer and COD payments as a free option.
For WooCommerce payments (separate gateway for accepting credit cards and more), please read here https://woocommerce.com/posts/woocommerce-payments-affordably/
4. Yes, your customers can access the downloads on their account dashboard if you add the ebooks as an attachment.
I hope this helps!
Knowledge Base
Official Support
thank you kindly explain more on ebooks as attachment (4) or send me a link to your knowledge base with this info also the demo login info, if available
thank you sir, i just purchased let me start the configurations
That’s great!
If you any assistance you can open a support ticket at https://envato.acmeedesign.support/
Knowledge Base
Official Support
hi there
i have purchased this theme
as i see no plugin is premium in my download folder which i downloaded after purchasing
please tell about this
as u have promised for premium plugins included in this specific download
Hi,
Thanks for purchasing BookChoix theme!
If you download “All files & documentation”, you will find the “Slider revolution” plugin attached to it.
You can also install the plugins from our server by following this article https://acmeedesign.support/help/how-to-install-bookchoix-bookstore-theme/ Please read the 5th point for installing the plugins automatically.
Knowledge Base
Official Support
it means only revolution slider is premium? and elementor etc is limited version????
You don’t need paid versions of other plugins because you can achieve all of the functionality shown in our demos using free versions. For example, you don’t require Elementor pro version because we already provide specific Elementor elements needed for our theme design like Product carousel, Testimonial slider, Authors Slider, etc. I hope you understand!
Knowledge Base
Official Support
1. Is it possible to display purchased books in the account who purchased the books. Then it is easy to access the purchased items. 2. Is there any way to remove related items showing with the books going to purchased, There is a option to remove but it is now working always sowing the related items.
Hi,
1. We are working on it and you may expect it in the next update releasing soon.
Let us check it and issue a fix shortly.
Knowledge Base
Official Support
2. Hide/show option for related products is just working fine. Your seeing upsell products. In order to hide it, just don’t add any products in Linked products as mentioned in the documentation here https://acmeedesign.support/help/what-is-upsells-and-cross-sells-in-woocommerce/
Knowledge Base
Official Support
Thank you waiting for the next update. There are no any links in the upsell or cross sells but yet it is showing related items.
we asked about showing the related items, not upsell or cross sell items. it is showing in the cart area.
The cart area does not show related items. Without checking the website, it is difficult to guide you. Please open a support ticket at https://envato.acmeedesign.support/ so our support team will look in to your website and assist you better.
Knowledge Base
Official Support
Hi, How is the seo and speed of the website? Since you didnt mention it in your product information. ty
Oh one more question. Does the easyinstaller file (the one in the preview) come with RTL support too? I mean can I change the Preview version from LTR to RTL?
Hi,
The speed depends on the elements you’re using on a page. If you’re using multiple carousels with large number of images, the page speed will be slower. As the theme is developed with WordPress standards and SEO optimised, and if you use a good Cache plugin, you can obtain faster page load times (it all depends on your hosting server speed and content weight).
Yes, you can use the demo for RTL. If you have any issues, you can open a support ticket here https://envato.acmeedesign.support/ our support team can help you with any issues.
Hope this helps!
Knowledge Base
Official Support
is there 1. Book author/2.Publisher/3.Printed field available in the Book information? And I need to search by Author and Publisher too, is it possible?
Hi,
The book author is added in the product grid and in the single product description areas like shown in this video https://www.youtube.com/watch?v=PNzywjV_krg&list=PLBdEXvlJzl2OSjij258F9lTZEwTzgyNuT and you can add publisher and any other custom information in the custom book data. https://www.youtube.com/watch?v=PknJfszZtHw&list=PLBdEXvlJzl2OSjij258F9lTZEwTzgyNuT&index=2
Currently, the publisher search isn’t available but we can add it with a few lines of code. You can just open a support ticket after purchasing the theme and our support team can help you out for that.
Hope this helps.
Knowledge Base
Official Support
Hi,
We have just added the Publisher field to the book information to the default list and you can now search books by authors and publishers in addition to ISBN numbers, title and categories.
Hope this helps.
Knowledge Base
Official Support
Hi, it says this theme is compatible with Easy digital downloads, is this correct?
Hi,
This is for WooCommerce. It is compatible with EDD but not all required EDD templates are included in the theme. So it cannot be used with EDD alone.
Knowledge Base
Official Support
Hi, Can you please provide the PSD file of this theme
Hi,
We use only Figma for designing and your ticket has been already answered.
Knowledge Base
Official Support
Hello acmee, I’ve purchased the licensed and need your support: -is is possible to import the book data from csv? I’ve got 1000+ stock of book data which I need to display on the site but would be a huge help to import in one click Thanks
Hi,
Thanks for purchasing BookChoix!
You can use import plugins like this https://wordpress.org/plugins/product-import-export-for-woo/
For further assistance, please open a support ticket at https://envato.acmeedesign.support/
Hope this helps!
Knowledge Base
Official Support
Hi, How you doin?
I have two questions regarding your theme:
1. Does it support RTL? if yes, is it ready to use or it needs additional programming? (beside translating the English parts) 2. Regarding the online reader. How does it work? i.e. someone buys an eBook then he/she can read it online from him/her profile? Can I prevent users from downloading the eBooks?
Regards
Hi,
We are doing good! I hope you’re doing good too!
1. Yes, it is readily available for RTL and no extra works is needed.
2. The purchased user can read directly from the product page. You can find a demo here https://hostacmee.space/demo/bookchoix/product/mastering-the-kitchen-series/#tab-title-bookchoix_read_book
In the future updates, we will be adding reading books from profile page. I can’t give you any ETA for this profile reading feature.
3. You can disable download buttons from the PDF reader but it cannot be protected 100% because of the nature how internet browsers work. Anything you see in a browser can be accessible by anyone with technical knowledge.
PS: You can password-protect the PDF and email it to the purchasers so only they can read it. As a result, even if someone downloads it, they will be unable to open it. Hope this helps!
Knowledge Base
Official Support
Apologies for the confusion! Password protection is not a solution for purchased users download action. Non-purchasers doesn’t even have access to the PDF.
Knowledge Base
Official Support
Hi iwhat type of license for Woocommerce comes with the theme?
Hi,
The WooCommerce plugin is free to download and it is an open source project. You can find more details about WooCommerce here https://wordpress.org/plugins/woocommerce/
I hope this answers your question.
Knowledge Base
Official Support
Hello! I want to make an E-Book library with expired copyright for free download (replace “add to cart” button with “download” button) and reading PDF books online without payment. Is it possible with your theme? Thank you.
Hi
Thanks your interest in our theme!
We are already working on this feature and will release an update within the next week. So it will be available by next week!
Knowledge Base
Official Support
Hi,
This is to inform you that the free library showcase has been implemented and is now available with the BookChoix book store theme. This feature also includes free online reading of PDF Books. Feel free to ask us if you have any other queries!
Knowledge Base
Official Support
nice work
Congratulations GLWS 
Hi there. May I see, how looks embed PDF books? Can we protect it from piracy download after purchase? Thanks
Hi,
Yes, you can here see the PDF embed here next to “Book Details” tab https://hostacmee.space/demo/bookchoix/product/couple-under-umbrella/
About the piracy, technically we can’t protect 100% because anything we show on a brwoser can be downloaded in anyway but you can make it hard by disabling download methods. The PDF embed feature has download restrict options. It is hard for downloading the pdf for non-technical viewers.
Knowledge Base
Official Support
Great news. Please confirm me – when user will purchase book, they will unlock to read it, yes? Without purchase book must be locked. Yeap?
Yes, the PDF will be readable only after the user purchases the particular book product. Otherwise, the Read book tab will show “Add to cart” button. That means, without purchasing the product, the user can’t read it.
Hope this helps!
Knowledge Base
Official Support
Great news. Whats about speed of site? Can we use Wp Rocket plugin for more speed or any recommendation?
Yes, WPRocket plugin would be a best option to improve the site speed!
Knowledge Base
Official Support
Hello,
I see you’re interested in our BookChoix WordPress theme and you may still be undecided.
No need to worry; simply respond and let me know what’s preventing you from moving forward, and I’ll do my best to assist.
Knowledge Base
Official Support
Congratulations, best of luck with sales
Thanks
