24 comments found.
Hello,
We purchased this theme after learning it had a ONE CLICK DEMO IMPORT feature. However, after trying everything we could, including accessing the theme description link and installing the plugins you mentioned, unfortunately the demo version of the site failed. We hope you can quickly respond with a solution to this problem, as we need the demo version of the site as soon as possible.
Thanks..
Hi there,
We have already responded to your email regarding the demo import. Kindly check your inbox or spam/junk folder for our reply
For any further queries or concerns, please feel free to contact us directly at support@wedesignthemes.com. This will help us prioritize your request and ensure a faster response.
Thank you!
testing purposes and another for the live site. Once we finish building the website on the testing domain, we will move it to the live domain.
Could you please confirm if this setup will affect the license in any way?
Hi there,
We have responded to your query via email. Please take a moment to review our reply.
Thank you.
i have recentally purchased theme facing The execution failed. Please check error.log error during import demo content
Hi There.,
We have resolved the issue and imported the dummy data. We have also replied to your email. Kindly check and let us know.
Thank you!
Hi Yuezhenzhang.,
Please ensure the Donation plugin has been installed and activated on your site. If it hasn’t been installed, kindly do so and activate it.
Additionally, navigate to Settings > Permalinks > Save Changes.
If the issue persists, please email us your WordPress and FTP login credentials so we can investigate and provide you with a solution.
Thanks!
Is there a way to disable the drag-function on the homepage slider? For some reason it never seems to cleanly switch slides, so I would rather disable it.
P.s. Love the overall design & layout.
Hi.,
Thank you for reaching out and expressing interest in our theme. Can you please provide more details about your problem and help us better understand it by getting back to our support team with any screenshots or video references? We will gladly assist you.
Installation bugged all 3 Home page, I have sent you an email please help
Hi.,
1) Please download and install the plugin from this link: https://themessupport.com/wp-content/uploads/2024/06/wdt-demo-importer.zip
Once installed, navigate to Tools > Demo Content Install. You will find the option to install the demo contents. Simply click the “Install” button
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/BuddhaThemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
2) https://docs.wedesignthemes.com/dt_articles/homepage-settings-2/
Hi there. I like the theme, but I’m wondering if it’s possible to display live donor updates on the website’s front end. I’d like it to show something like ”$40 from Mike 42 minutes ago” or ”$20 from Chris 50 minutes ago.” Something similar to what’s on this website https://rescue-team.rolda.org/
Hi UntitledPros,
Thank you for contacting us and for your interest in our theme.
We apologize for the inconvenience, but this feature is currently not available in our theme. If you require this feature, please let us know after purchasing the theme, and we will work on implementing it for you.
Thank you.
We would like to connect indian payment gateways like Razorpay and Phonepe
Hi harisaravanan.,
We have reviewed your email and replied. Please check your inbox and let us know if you need further assistance.
Thank you!
Hi, pre-sale question: can different pages have different headers and footers? We want to section our website into 3 x different areas, each one needs to have a different header and footer. Thanks in advance.
Hi.,
Thank you for contacting us.
You can add a different header and footer for each page as per your needs.
You can go ahead and purchase our theme. If you’re facing any kind of difficulties in setting up or configuring the theme, please get back to us. We are happy to help you.
Why “WeDesignTech Elementor Addon” plugin won’t let Elementor editor load?
Hi.,
Please share your site credentials, including WP and FTP access logins, via the form located at the bottom right on https://themeforest.net/user/buddhathemes. This will allow us to check the issue and provide a solution.
You can send your details to us directly at this email support@wedesignthemes.com
Thank you!
Hello! I have some questions…
I want to build an website for a conference where I’ll need to:
- Submit articles (and manage them, approving or denying) - Export the database to .xls/.doc - Manage the event subscriptions - Build an subscribers area (with login and password) - Generate certificates - Export the database
Can I build those features using this theme + some other wp plugins?
Hello there,
Thank you for reaching out and expressing your interest in our theme!
You can use this theme and other WordPress plugins to achieve the following features.
If you need any further assistance or have any questions, please feel free to ask.
I want to return the product. Everything gives an error.
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/BuddhaThemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
Hello, how do I add the 2nd and 3rd demo content that appears from the home page. Can you describe the urgency?
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, We import demo data for you. (Free Demo import)
We would be happy to help out here support@wedesignthemes.com.
I sent. I am waiting.
Hi Billgateswebdesign.,
We have responded to your email. Kindly take a moment to review it.
Whenever I’m editing in Elementor I have this error appearing : Warning: Invalid argument supplied for foreach() in /home/encon6789/public_html/wp-content/plugins/wedesigntech-elementor-addon/inc/widgets/mailchimp/class-widget-base.php on line 78
Now I can’t uninstall your plugin since the site need it. I have ask for support by email a few time and never got any reply. Please how do i get support for my fiew problems?
Hi.,
We are here to assist you in resolving this issue. Kindly request your site credentials to investigate the matter. Please send your site’s WordPress and FTP login credentials using the form located at the bottom right corner of https://themeforest.net/user/buddhathemes. This will enable us to examine the problem and provide you with further information.
Thank you!
Hello Team,
I’ve just purchased the theme but during I’m trying to upload and install the parent theme, I get the message of “The link you followed has expired. Please try again.” after like 3 minutes.
please, if you can help asap
Many Thanks,
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, We import demo data for you. (Free Demo import)
We would be happy to help out here support@wedesignthemes.com.
Hello I still haven’t received an answer to another question sent to support@wedesignthemes.com. Thank you
Hi.,
Please refer to the video : http://recordit.co/l7X6tjmjqv
If still facing any issues, Please mail us your site credentials (WP &FTP access logins)
So that, we can check and have a clear look form our end.
You are the best
Thank you
Hope your issues are solved. If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Hello I still haven’t received an answer to my question sent to support@wedesignthemes.com. Good reception
HI.,
Thank you for reaching out to us and expressing interest in our theme.
We are pleased to inform you that our theme is fully compatible with the latest version of the Elementor plugin. If you have any further inquiries or doubts, please don’t hesitate to reach out to our dedicated support team. We will be more than happy to assist you.
Kindly submit your request directly to our support team by sending an email to support@wedesignthemes.com. They will be able to assist you promptly and address any concerns or inquiries you may have.
Thanks!!
Regards., BuddhaThemes
Good morning,
I don’t see if this theme is 100% elementor compatible, fully elementor compatible
thank you for your answer
HI.,
Thank you for reaching out to us and expressing interest in our theme.
We are pleased to inform you that our theme is fully compatible with the latest version of the Elementor plugin. If you have any further inquiries or doubts, please don’t hesitate to reach out to our dedicated support team. We will be more than happy to assist you.
Regards., BuddhaThemes
Why the full quality image with theme wouldn’t come with the theme?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, We import demo data for you.
We would be happy to help out here support@wedesignthemes.com.
Do you provide hosting when I purchase your website template or do I need to provide my own hosting for the website?
And about the construction, does it have a drag-and-drop function?
Hi.,
Thank you for contacting us.
1) If you are using a shared host, keep in mind that it has limited resources. As a result, web hosting may not work well if you have a complicated theme. Recommend these hosting companies: WPEngine and Site Ground
2) Theme allow you to create custom layouts and page designs very fast and efficiently with drag and drop functionality. (Elementor is a visual WordPress website builder that replaces the basic WordPress editor with a live frontend editor)
