Discussion on Bristol - Security & Guarding Services WordPress Theme

Discussion on Bristol - Security & Guarding Services WordPress Theme

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37 comments found.

2net

2net Purchased

Theme options don’t work, and how can I get the King Composer latest version? I still have the old one. I tried opening a support ticket but I can’t even see the theme in the list. Is this even still supported?

Hi, sorry! for this issues! we will update soon. Thanks.

I have done as you said but the result is still the same. I deleted the theme support plugin and then reinstalled it. I cleared the cache also but nothing changed. I urgently need this to be solved. So, please check it out and solve the issue for me, please.

https://templatepath.ticksy.com/ticket/3149513

Hi, please reply of support ticket. Thanks.

Will they update the security issue that King Composer has?

Please send us a support ticket, our team will help you.

after I did the installation, I didn’t touch the client’s site for a long time, now I can’t change anything in the theme because Theme options doesn’t work anymore, you click on the option and nothing happens. Did they change something in the theme that I was in harm’s way?

Hi, Please send us a support ticket. Our team will help you. Thanks.

Can’t import demo data while using theme options / utility, will take hours of time please fix this issue soon.

Hi, Please send us a support ticket. Our team will help you. Thanks.

how to import demo

Hi, Please send us a support ticket. Our team will help you. Thanks.

​am getting this error during demo import please needs support urgently thanks Import WordPress Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

Hi, Please send us as support ticket. Our team will hlep you. Thanks.

data not imorting, i purchassed your theme from my official account in desk , but even if i try in 3 websites no way to import data, the worst theme ever

Hi, Please send us a support ticket. Our team will help you. Thanks.

i m importing them data on my local host server but data is not importing

Please send us a support ticket. Our team will help you.

Hello, the slider doesn’t work and I have sent a support ticket to market@help.envato.com and yet nothing has been done to fix it

HI, Please send us a support ticket. https://themearc.ticksy.com/

Hello, is the theme compatible with latest version wordpress 5.7?

Hello, the options do not load correctly when entering Appearance> Theme Options.

I tried the solution of installing the “Test jQuery Updates” plugin and it didn’t work.

I have also observed that in the mobile version the menu does not work correctly. You cannot click on the menu items that have submenus.

Thanks. Regards.​

Please send us a support ticket. Our team will help you.

Hello, at the end I was able to enter the theme options by installing the “Enable jQuery Migrate Helper” plugin, which activates the jQuery version 1.12.4

This plugin gives several outdated code errors: jQuery.fn.andSelf() replaced by jQuery.fn.addBack() Theme: Bristol in /wp-content/themes/bristol/js/owl.js jQuery.fn.live() is deprecated Plugin: Theme Support in /wp-content/plugins/theme_support_bristol/includes/vafpress/public/js/vendor/jquery.tipsy.js jQuery.fn.live() is deprecated Plugin: Theme Support in /wp-content/plugins/theme_support_bristol/includes/vafpress/public/js/vendor/jquery.reveal.js \’ready\’ event is deprecated Plugin: Theme Support in /wp-content/plugins/theme_support_bristol/includes/vafpress/public/js/option.min.js jQuery.browser is deprecated Plugin: Theme Support in /wp-content/plugins/theme_support_bristol/includes/vafpress/public/js/option.min.js

When do you plan to update the theme?

Those of us who do not have support, we also have the right to have our template updated.

Thank you. Greetings.

Please send us a support ticket. Our team will help you.

Too many issues with this theme. I need a refund ASAP. I’m only 30min into downloading this theme and I’ve already found multiple issues. 1) There’s no child theme 2) Theme options doesn’t work even though your latest update says that it does 3) Slider Revolution doesn’t work with this theme even though I have the same Slider version on a totally different theme & website. 4) Support hasn’t publicly responded to any of the comments which would help with pre-purchase decision.

Hi, Please send us a support ticket. Our team will help you.

The Appearance > Theme Options has issues and needs an update. None of the side bar items are activated and you can’t click on them. The Options screen stays on General Settings and I’ve deleted & download several times and still the same issue.

Hi,
i am very sorry that you are facing issue with wordpress update.
actually the wordpress has updated itself to version 5.5.
in this version they have depricated some functions of jquery.
which is causing issue.
we are working for its solution but untill that time you could impleemnt a fix to continue you work.
please install a wordpress plugin. see below screenshot.

plugin-needed.png

after installing that plugin please do the below screenshot s settings.

plugin-settings.png

the whole theme will work for you.
also very soon we will upload the latest version of theme at envato.
thanks

Theme options works now with this plugin fix. Thanks.

You’re welcome! Please send us a support ticket if you need any help.

the header in mobile is horrible, it is possible change it? it is not responsive

Hi, Please send us a support ticket. Our team will help you.

HI, We have purchased your theme today with other account, i am posting behalf of them, can you please us help us out as theme options are not working showing errors, we can see on console.

Please check the attached link

https://snipboard.io/QwWjJe.jpg

Hi, Please send us a support ticket. Our team will help you.

I am very disappointed with this theme, i feel i’ve wasted my money. cant access the theme options or even load the demo data. I’m trying it on a testing domain to show a client but its a useless theme. how do i get a refund? why sell something without options? even free wordpress themes are easier to use.

Hi, Please send us a support ticket. Our team will help you.

This theme is straight trash. Looks nice at first, but it’s barely editable. A nightmare for your developer. Cant even customize colors on the user interface….

Also it doesn’t come with ANY of the images in the demo! all that is left on the purchased theme is gray “placeholder” boxes. NO other theme I have used does this…

Please send us a support ticket. Our team will help you https://templatepath.ticksy.com/

Do you guys provide the full PSD?

Hi, Yes, please send us a support ticket after purchase. We will give you the file.

Perfect. I just bought it and submited the ticket on your website. Need the PSD asap please.

HI, Please check the reply.

I want to change the color of the website, how can i do that? also the static header menu is too far to right.

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