63 comments found.
well with elementor latest update 3.33.6 the website break and cant be restored. Dont know what the issue could be. I updated Wordpress and the Theme, but each time i update elementor, it breaks the website down.
I understand how frustrating it is when an update breaks your site.
However, we do not handle technical troubleshooting through the public comments section. Please submit a formal ticket via the Support tab on the ThemeForest item page: https://themeforest.net/item/buildify-construction-building-wordpress-theme/21742481/support
Our technical team will be able to investigate the conflict between the theme and the latest Elementor version there.
Hello, no i am not frustrated at all. I simply wont update the elementor plugin. But i wanted to let you know, that the Elementor update 3.33.6 breaks the theme. I deactivated all other plugins etc. to be sure what is the cause and its the elementor update. At least you know that there is an issue which you may consider fixing one day/next update. Thats all. I am not willing to pay 42 USD for this kind of issue, i would rather buy a new theme for that price LOL.
PS You should try to update your demo website as example and to see, if the elementor update breaks your demo website also. If yes, then you should update your theme – as i would do so – else i dont know how your strategy looks like.
Happy holidays
Thank you for the additional information. We appreciate you taking the time to report this, as user feedback is essential for maintaining our themes.
Best Regards
Hi, the buildify core plugin is in conflict with Elementor. The sites are down. Can you please check it soon ?
Hi.
Just a moment.
I will check it out
Best Regards
Hello again
Everything works fine.
Please make sure that you have installed the last version of the theme (Buildify v2.1) and Buildify Core v2.1
Best Regards
I do not have the latest version. The update is only core 1.0.7.
Just download the latest files and update the theme and core plugin
Hi, I just updated everything to 2.1 but the issue is still there. Link : https://energiebois.fr
Please make sure that you have updated Buildify Core.
For that:
1. Deactivate and delete Buildify Core from your plugins
2. Install required plugins
p.s. please don’t forget to update your support badge
Best Regards
This solution worked great! Thank you, I hope this issue will note occur again
The Buildify Core Plugin is causing the site to crash every time we try to update it. It is conflicting with Elementor, which also has bugs and must be updated. Are you releasing an updated version of the theme any time soon??
Hi.
Thank you for updating me.
We will check it out and update you.
Best Regards
hi if it possible to change the menu position….... from the life side to the top of the page or any other position or option with it. thanks
Hi.
Sorry for any inconvenience.
Unfortunately, it is impossible.
Best Regards
i was offered the theme as free theme some months ago. how do i import demo
Hi.
Thank you for using our theme.
Demo Content Import
PHP Configuration limits
Issues you may encounter, such as demo content fails when importing and similar issues, are generally related to excessively low PHP configuration limit settings. You can either increase these limits on your own, or contact your web host and ask to have the limits increased to the following minimums:
memory_limit – 96M
max_input_vars – 3000
max_execution_time – 120
post_max_size – 32M
upload_max_filesize – 32M
allow_url_fopen – ON
Verify your PHP limits
You can check them by installing the WordPress phpinfo() plugin and checking Settings. The first column refers to your installation value, and the second column refers to the limits of your host. The latter values are often lower if you have selected a cheaper hosting package.
You can always contact your host to ask what the current settings are, and have them adjusted if necessary. Some hosts will try to keep PHP limits low to conserve resources. Since are paying for those resources, you should rightfully expect to be getting your money’s worth.
Demo Content Import (optional)
We highly recommend against using this method in production. Please only use on an extra copy for testing or experimenting. This method most likely will fail on shared web hosts. Uncheck “import attachments” option if it fails and try again.
Log into Admin and go to Tools > Import > WordPress.
Install the WordPress importer.
Install Elementor Page Builder.
Install Woocommerce
Install Contact Form 7
Install Redux Framework
Select the buildify.wordpress.xml (located in the main zip file in “xml” folder) and upload it.
On the next screen, under Assign Authors, select or enter a new username for each author.
(optional) check or don’t : “Download and import file attachments”. It will just download placeholder images that you have to change anyways.
Please be patience as it will take quite some time. Do not interrupt it.
(optional) Once it’s done, go to Appearance > Menus > Manage Locations. Select “Main Menu” next to “Main Navigation”.
(optional) Go to Edit Menus on the same page, select “Main Menu (Main Navigation)” from menus to edit and click Select. Click to expand Features and select Mega Menu for Links under Mega Menu.
(optional) Setup your homepage to “Main Homepage” by following the Homepage Setup section.
All Done.
Best Regards
Hi, I can’t seem to edit the pre-installed content on my main slider, especially the images. Please help. www.kevdecors.co.ke
Hi.
1. Please write through profile you purchased this item.
2. Your website is under construction
3. Just edit your page with Elementor Page builder and you can edit main slider images.
Best Regards
Thank you Frenify for this theme. I fresh installed the theme and imported demo but Any changes that i have made on header menu, logo or footer didn’t show up after saving. Enabling topbar is also impossible. I can edit things and save but site take no change. They all stayed same even after I deleted the default logo and upload mine. Please guide me to solve this problem. Thank you in advance.
Hi.
Thank you.
Just delete Redux Framework from your plugins and install this onehttps://ru.wordpress.org/plugins/redux-framework/ to fix this issue.
Best Regards
Wow lightning fast support. Thank you so much.
You are welcome
Very talented work and awesome, stylish design. Thank you so much. It is great. Thank you for PSD Present, also. Blessings to you.
Thank you! 
Very talented work and awesome, stylish design. Thank you so much. It is great.
Thank you! 
One click demo produces this error message:
The Redux option name: buildify_fn_option, was not found in this WP site, so it was not imported!
Looks like some of the custom theme options and settings are not reflecting onto the website after editing and saving them.
How do we fix this?
Hi.
Replied via email.
The issue was fixed
Best Regards
Issue was not fixed - top bar contact info/CTA button is still not showing up nor has it ever - it’s been fully enabled in the theme settings and all cache has been cleared—the was a clean fresh installation on an empty server so need help fixing this issue with the top bar
Hi.
Ok.
We will fix it as soon as possible and update you.
Best Regards
Looks great now, thank you Frenify!!
You are welcome.
Best Regards
Not able to import demo. tried unzipping the folder,,, tried Importing from xml file as well as from URL both are not working
Hi.
Please try with one click demo importer in dashboard -> buildify -> import demo data
Best Regards
the demo website isn’t working
Hi.
Thank you. Now working fine.
Best Regards
Guys, are you still supporting this theme? I was trying to visit the preview website and it is out of service. Please let me know. thank you.
Hi.
Sure, we are supporting.
We already working on this issue.
Best Regards
The work is preliminary finished. We are working on adding new options to the new version of the theme. The work will be completed within two to three hours.
hi admin, fyi, i cannot import the demo data where i can find ???
Hi.
Unzip purchased file and find XML folder.
And read here about how to download a demo content: http://buildify.frenify.com/doc/#demoimport
Best Regards
Does Buildify uses additional plugins or addons or is everything done with Elementor?
Hi.
Thank you for your interest,
Sure, all shortcodes have been created for Elementor Page Builder.
Best Regards
Thanks
hi support,
kindly inform us your email address.
Thanks Sigit
Hi. Thank you for purchasing our theme.
Replied via email.
Best Regards
hi admin, fyi, i cannot import the demo data (getting failed)..kindly advise
thanks sigit (sigit@fisitech.net)
Hi. Thank you for purchasing our theme.
Replied via email.
Best Regards
I have follow the guide you sent me, but it css have issue, you may visit my page and tell me why.
the url is www.fextec.com if not able to solve the issue and as per demo, i would like to request refund. Thank you.
Hi, i have an issue, but cannot found how to fix, in homepage there is a white color empty row, i trying to remove the row, but unable found, can you please help me to check what is the issue. Thank you.
Hi.
Replied via email.
Best Regards
Hi Jack, i have replied and sent to Jack Nelson <gho5t7m@gmail.com>, please check your mail. Thank you.
Is there a way to change the coloring around the logo without using the theme editor? Theme options does not have an option to change the color.
Hi. Thank you for purchasing our theme.
Add below code to Theme Options -> Custom CSS:
.buildify_fn_menubar .menu_logo{background-color: #your_color;}
Best Regards
on the demo site the “Services we deliver” section stays on the screen as you scroll past the services. I donwloaded the demo and that section does not stay on the screen as i scroll down. where is the setting for that?
Hi. Thank you for purchasing our theme.
Any URL?
Best Regards
Rightawayps.com
Hi.
Add below code to Theme Options -> Custom CSS:
body{overflow: visible;}
Best Regards