Discussion on BuildingX - Builder, Contractor, Developer

Discussion on BuildingX - Builder, Contractor, Developer

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13 comments found.

statements of super responsive, and responsive, and bootstrap. this theme is not responsive. it simply scales and removes branding and such as the screen gets smaller. trying to go to support doesn’t work because they don’t accept the theme forest keys and require it to submit a ticket. theme doesn’t come with images displayed in the demo. styles are all over the place and includes styles that aren’t needed in this HTML only version. seriously, why do we need WooCommerce styles? I’d much rather have the responsive theme I paid for. :(

Hi AlienDev, Our support team has addressed your issues. Thanks!

No, they haven’t, Themesindustry. They’ve only provided a hack jobby using bad coding practices, while still communicating poorly and telling me that I am wrong and the problem isn’t your fault because it’s not “your code”, that’s broken, it’s someone else’s code. I’m now seeking a refund.

Hello, They have correctly informed you that It is a 3rd party plugin Slider Revolution and 3rd party component doesn’t come under standard support. Thanks!

I was just purchased license, kindly send me demo images.

Please contact our support at https://support.acrothemes.com

BuildingX could you give me instructions to install it in worpress, the truth is I can’t find a way. I will be attentive to your comments and I am a novice in this in advance thanks

It is a HTML5 template not a WordPress theme.

Not working with Wordpress 5.4.X, i cannot add ticket to support, purchase code not working :( ( Could not find this product in our supported products)

Hi Irtrik, obviously this is not a WordPress theme it is a HTML5 template and there is no issue with the support URL. Please contact our support team at http://support.themesindustry.com

It’s problem. When i can add issue i must insert the purchase code. But, my code not working. ( Error – 404 – fast-unknown-product. Could not find this product in our supported products). Therefore i cannot create issue.

Please send us your purchase code at support@themesindustry.com

Can the theme color easily be changed? my theme color scheem is green, blue, gray

Yes it can be.

Hello will you please do the installation for me?

You need HTML/CSS knowledge to edit this template. If you are not aware of it then you better go with its WordPress version https://themeforest.net/item/buildingx-builder-contractor-contruction-wordpress-theme/17846606?ref=themesindustry

Hi – I like the style of the 3 large line icons on home page (icon-house, icon-contract, icon-gardening). Did you get these from a full set and if so where can I find them? Thanks

Hi, Thanks for the purchase. These are customized image icons so you can insert any icon image according to your need as there is no icon set for these.

OK thanks. Thought I couldn’t find the set anywhere! No problem and I appreciate the quick response :)

Hi! The template does not seem to contain a working PHP contact form script. We are almost done customizing the template and are getting ready to launch the site. So, is it possible for you to send us the script anytime soon? If it’s going to take a while let us know so we can try to find an alternative. Great template by the way! This is our second time purchasing a template from your company and absolutely love your work.

Hi! It’s been close to three weeks and we are still waiting for the contact form issue to be fixed. Can you please let us know as to when we can expect an update? Thanks!

Hi, While it gets approval from Envato team please contact our support staff at http://support.themesindustry.com so they will send you the working contact form files directly. Thanks.

Hello Sir, The new build is approved, you can download the latest files now.

So the revolution slider text is tiny on a mobile device. It’s pointless being there. I tried to submit a ticket for help but i’m being told my purchase code is incorrect. The purchase code was copied directly from the download in my account. Because your website does not recognise the purchase code i’m unable to submit a ticket to report the above issue. A bit disappointed to be honest.

Hi Kevpool, Our support system had some issues at that time so we are very sorry for any inconvenience it may have caused. Please try to open support ticket now as your purchase code will work now and out support agent will assist you at top priority. Thanks

Nice work done, Good Luck :)

Congratulations! Good Luck With Sale :grin:


Amazing Work, Good Luck With Sale :grin:

Thank you :)