Discussion on Camille - Multi-Concept WordPress Theme

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70 comments found.

Hi, I need to say that I am not happy with the support you offer. I have had several problems with RTL. For my latest problem I have been waiting too much time for help. The website has been sent live weeks ago and the problem is not solve. I sent one question related with RTL and you only asked stupid questions instead of check the website or my screenshots. Your latest reply is telling me sorry for the delay and letting me know that you will pass the problem to someone else. 5 days has passed since then, and no reply. I added the tickets 3 weeks ago. I need a solution. My TICKET #2467656. Thank you.

Hi there,

I copy this text and I see it still works well http://somup.com/cYiUDg6ogI , I checked on another site with RTL language

I didn’t realize there was any strange thing

Hi,

when you copy the text it is looking different!!!!! can’t you see it????

This is what you copy:

شهادات اللغة الإنجليزية إن وجدت مثل TOEFL iBT، IELTS !أو أية اختبارات أخرى متاحة ومعترف بها من قبل الجامعات، يمكن لفريق إيزي أبلاي مساعدتك بأية معلومة محددة وفقاً لحالتك

This is what I can see on the video:

TOEFL iBT، IELTS شهادات اللغة الإنجليزية إن وجدت مثل !أو أية اختبارات أخرى متاحة ومعترف بها من قبل الجامعات، يمكن لفريق إيزي أبلاي مساعدتك بأية معلومة محددة وفقاً لحالتك

It is different, THAT’S THE PROBLEM!!!!

Hi there,

Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com . Our Support Team will help you check it

Best Regards, LA Team

I am using a “Team Member” element in WPbakery and none of the social & email buttons are clickable… (I filled these out correctly in “team member” posts)

EDIT:Nevermind, I have fixed it. It was my own mistake, please remove this comment as it is resolved

Hi there,

Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com . Our Support Team will help you check it

Best Regards, LA Team

Hey curious to know if this theme is compatibility with latest wordpress update?

Hi there

Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com. Our support team will help you

Best Regards, LA Team

Seems LA-Studio Core Plugin keeps deferring jQuery Elements do you know about this pretty urgent as its causing alot of issues with the theme itself.

Hi there,

For this problem – please update the theme as well as required plugins to latest version

Best Regards, LA Team

Hello, are there any plans to update the theme in Envato Elements?

Hi there,

The version of the theme on Envato Elements and Themeforest are the same. And it is latest version

Best Regards, LA Team

Hi! Pre sale question: Is possible to add social login in /my-account/#login or /my-account/#register ???

Hi there,

Firstly thank you for interested the theme and for your question – Yes, of course you can use 3rd plugin to do that https://wordpress.org/plugins/super-socializer/

Hope this help you

Best Regards, LA Team

Hi, since updating to the latest version of wordpress we had a lot of issues that had come up…. I have got over 70 errors of the ‘last studio plugin’..... is there an update for theme that i have to perform?

Hi there,

For this problem, please make sure you have installed the latest version of the theme and LA-Studio Core plugin https://themeforest.net/item/camille-multiconcept-wordpress-theme/21847145#item-description__changelog . However if you want to help from us, please buy the theme on here and open a new ticket on https://support.la-studioweb.com . Our support team will help you

Best Regards, LA Team

Hi, I got this theme from envato elements – where do i get the latest update of theme and LA-Studio Core plugin?

Hi there,

To better understand about this, please read more on https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements “What’s included with your item” > “Updates”

Best Regards, LA Team

got the theme from envato elements but I cant find where to put the maps API key so the wpbakery element can work properly..​

Hi there, You can put it into Appearance -> Theme Options -> Additional Code Hope this help you Best Regards, LA Team

Hi, is the theme on Envato elements the latest up to date version? I see there was an update here on the 23 August – just checking that if i re-download on elements it will be the latest version?

Hi there,

Firstly, Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com. Our Support Team will help you check it

Best Regards, LA Team

Hello LA-Studio. I obtained this theme via Envato Elements and I have really liked the level of customization that it offers. I just have one question I would like help with.

I am using WP Bakery page builder. When I set the header to be transparent in Camille, only half of the header appears transparent on top of the first Wpbakery element. It’s as if only the bottom half of the header becomes transparent and the top half has a white background. How could I fix this?

Hi there,

I am sorry about this inconvenience because I haven’t getting this problem like you before, therefore if you want to help, please open a new ticket on https://support.la-studioweb.com

Best Regards, LA Team

Hi, we want to request the return of the money, because it was a wrong purchase and the template will not be used

Hi there

Thank you for purchased our theme. Please open a new ticket on https://support.la-studioweb.com . Our Support Team will help you check it

Best Regards, LA Team

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