22 comments found.
The support website tells me my purchase code is invalid. I have tried both with hyphens and without them. As per the instructions, I am using the code provided by ThemeForest, when registering on the support site.
Hello,
Apologies for any inconvenience caused.
To address these issues, kindly utilize the contact form available on our profile page [ https://themeforest.net/user/inspirythemes ].
Thank you for your understanding and cooperation.
Best Regards
Hi! I need to reorder the menu categories and the items within each category (it seems the Sorting tab’s order is ignored). I also can’t register for the support forum, as it says my purchase code is invalid. What am I supposed to do?
UPDATE: I managed to reorder the categories, but the items under each category are still in a fixed order.
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
That’s the point, I can’t. The support website says my purchase code is invalid.
I want to contact with you. give me author email or skype username.
Hello,
You can open up a thread at our support site if you need any assistance OR you can ask directly anything here.
Support related links are given below.
Thank you,
Usman
Hi there,
Theme looks great.
Are you planning to keep updating the theme?
Chris
Hello,
Yes, we have plans to keep updating this theme with new features and sections in the future.
So, you will soon see an update coming along.
Thank you,
Usman
Cheers, buying it right now 
Thanks for buying Candor 
Hi, I’m experiencing something weird about the theme. There are some random spanish text links show up inside either the title tags or link tags. It reads like this
”< div style=”position: absolute; top: 2473px”> < a href =”http://gjwoodbuilders.com/Arco-iris-roto-Titania-Romantica-.pdf”>¿Cómo Se Gestiona Una Marca País? Con Un Centro De Inteligencia – 1ª Edición (Divulgación)< /a >
< /div >”
I’ve tried switching between different themes but only your theme has this problem. Do you know what might be causing this?
Thanks much!
Hello,
I will highly recommend you to delete the existing / installed copy of Candor Theme from your website. Once deleted then kindly scan your website with a third party plugin and re-upload a fresh copy again because this could be a malware infection.
Before uploading the fresh copy download the full package of the theme from themeforest.net in order to make sure the theme you are re-uploading is not infected at all.
If you still face this problem then please open a thread on our support site so our dedicated support staff can help you out further.
Thank you,
Usman
Hi, is it possible to prevent new blog entries to show up on the main page so that they show up in a category page?
Hi,
I am so sorry for the delay in replying. It is not possible as there is no option on backend to prevent new blog entries to show up on homepage because it is a blog theme.
However, if this is very important for you then it is possible by code level modifications for which you can post your requirement at : https://inspirythemes.com/theme-customization/
Furthermore, you can also create a static page and set that as homepage to get rid of the default variations of Candor Theme.
Thank you,
Usman
Hi just bought! great theme! One question: how do I change label colors of categories? They are by default ordered to every category and randomly colorized.
Hi,
Thanks for purchase.
Check out this screenshot http://jmp.sh/IQMVUeL to understand the CSS behind colored categories. Every colored category has one normal background color and one background color on hover ( mouse over ).
So, You can override this CSS using same selectors but changing the colors to your own colors. You can add your custom CSS to Quick CSS as guided in documentation http://candor.inspirythemes.biz/doc/#modify-styles
Let me know if you need more help in this regard.
Best Regards
How do I select blog posts to be featured at the top of the homepage in the first blog layout?
Hi,
Thanks for purchase.
Check out this screenshot http://jmp.sh/ybhwo1y for customizer settings related to featured posts displayed on top in 1st demo.
1. Make sure to enable posts carousel
2. Select a Tag related to which posts will be displayed
3. Provide number of posts you want to display
Let me know if you have any other quest.
Best Regards
All set thanks. The problem was that I had not created any tags yet, so the dropdown did not appear at all. I would suggest adding a conditional which will instruct the user to create and assign at least one tag in order to proceed.
Thanks for pointing this out, I will add this in future update. Regards
Nice item, Good luck 
Thanks a lot 
This one is awesome! Great job
Thanks for appreciation 
Nice Work! – GLWS
Thanks a lot 
Hi, I really like how the main image in a post is wider than the text content. Will it be like this for all of the images or just the featured image? None of your posts have more than one photo, so it’s hard to see what it will be like in photo-intense posts not using gallery to display them.
Hi,
Thanks for taking interest in this theme.
Full size is just for the featured image and If you want other images to be like it then you can use fullwidth content shortcode as displayed in shortcode examples http://candor.inspirythemes.biz/shortcodes/
You can check this post http://candor.inspirythemes.biz/blog/image-alignment-example/ to view images use in a post.
Regards
Great job. Impressive features and design. GLWS 
Thanks a lot 
Nice work gud luck
Thanks 
Very nice and clean. Awesome job.. Good luck with sales. 
Thanks a lot 
Your work is so clean and creative, GLWS 
Thanks for appreciation 
Wonderfully simple and exceptional design, it will surely be liked by the bloggers. Well done.
Thanks a lot for liking it and I am confident that bloggers will love it 
GLWS 
Thanks 
Great looking theme, mate. GLWS! 
Thanks mate 
You use Redux, yeah?
No, I used customizer API https://developer.wordpress.org/themes/advanced-topics/customizer-api/
clean and beautiful work.. good luck!
Thanks a lot 