63 comments found.
i have just submitted a support ticket, plz solve my ticket soon sir!..
Please provide ticket ID I can set priority for ticket.
The theme is out-dated.. Stop selling this, nothing works!
Out dated file issue is not any major issue with any feature and plugin, only need to change copy right text from theme files that’s it. Also our technical team help you fix all your issue just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home , We provide six months free support to any theme related bug.
Hello, Is there an updated version of the theme going to be released soon? some of the templates are not compatible with the latest version of woocommerce. The system status says that “content-product.php is out of date”.
Yes, Our upgraded theme package available very soon for support latest version of wooCommerce.
I am having the same problem again. The new wooCommerce update broke the shop page and the sidebar is now at the bottom of the page.
Ok, It will be fix our upgraded theme package.
Is the theme compatible with the latest version of wooCommerece?
Yes, this theme fully support to latest version of wooCommerce. If any issue with theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
The files listed below are out of date. That appeared after updating WooCommerce.
WCM010003/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0, WCM010003/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.4.0,
It’s not any big issue with theme layout. Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can fix your issue.
How do I make lightbox look in expanded way (biggest image possible) when clicked on image?
Yes, Please contact to our technical team with all your details https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
I submitted a ticket, but no reply, even though I marked is as ‘urgent’. Ticket ID: WXV-617-99671
We have assign your ticket on first priority so you will get update very soon via your ticket.
Why is the theme interface changed?? I can’t change the navigationbar in a different color with a childtheme. Even also no changing colors is possible with the new update.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
this theme support latest wordpress and woocommerce?
Yes, This theme fully support to latest version of Wordpress and WooCommerce.
imagine i have to pay 41 bucks to extend support simply because this theme after the update lost its ability to change the header menu color?? so are they intentionally screwing up so that you will ask help and pay? wow. I WILL NEVER BUY ANYTHING FROM TEMPLATEMELA again.
Change header top menu color from CSS file and our technical team recommend to renew support because of it’s expired.
Hello, I like your theme. Before moving to buy, I would like to know if it will be possible to add a corporate blurb on the home page? The theme works with child theme? thank you in advance for your response
Yes, You can add corporate blurb using CMS widget. This theme has no child themes
Hello, I cant change the colors on TemplateMela/Theme Settings, theres a bug with the template? please tell me what i should do. thank you
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
You have a second homepage, but it looks awfull Is this design not finished? Check http://template-demo.org/woo/WCM01/WCM010003/WP1/homepage-v2/#
It’s our testing design page not added with our main theme.
Hi, Is it possible to set up the Shop page in every single menu option? Instead of the menu’s like Shortcodes, Features, Media etc.
Yes, It’s possible from admin panel. After the purchase this theme our technical team will guide you about all your technical question or changes.
Before i buy this template. A view questions. Is it possible to get the same menu with banner of the magento theme. see image http://postimg.org/image/x0975hm4t/
and is it possible to have the same view of the category with the image and text? See image http://postimg.org/image/70zui9lfv/
The magento theme looks nicer then the woocommerce theme, and is this possible that you create this for me. When i buy this theme?
Thanks and best regards,
Anthony
Hello,
Sorry for this. We design our themes to support all default features of wooCommerce,
You can set Category Image from Category setting – http://docs.woothemes.com/document/woocommerce-display-category-image-on-category-archive/
You got MegaMenu but you can not set image from admin panel.
Hi! It’s said in the description of the template that it’s SEO optimised… it this true? Because there has to be a place for at least half a page of content in the homepage and there isn’t….
So, it’s not good from SEO prespective…
SEO optimised theme mean it’s seo friendly. And we have used this plugin https://wordpress.org/plugins/wordpress-seo/ with our theme, but not included any extra setting or plugin for SEO related.
Hi I sent a support email over a month ago wondering if it was possible to change my installed theme from ClassyShop – ECommerce Responsive Theme to ClassyShop – WooCommerce Responsive Theme
I look foward to your reply
Sorry, Not possible to exchange our theme. Or please contact to Themeforest team about any exchange offer so they can guide you. We are support to our theme related issue only.
How much does it cost to get the ecommerce part changed? or is this somethign I can do myself?
You can buy our wooCommerce theme http://themeforest.net/item/classyshop-woocommerce-responsive-theme/6643284
Price filter doesn’t show on product / shop category pages.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Hi, before i buy, just one question..Can visitors are able to change the currency?
No, Visitors are not able to change currency. It’s manage from admin area.
I mean option for conversion, example: Dollar to Peso and so on.
One last question: For each product, is there plugins to put sharing in social media like Facebook?
You can change currency from admin area but not possible to change from frontend. Also check it wooCommerce all default plugin here http://wordpress.org/plugins/woocommerce/ Our theme fully support to all default plugin. Still any question regarding our theme please contact to our technical team at https://www.templatemela.com/support/
Hi – your link to the demo of this theme is not working! Can you fix or provide an alternative please? Would like to test before I buy!
Thanks
Here our theme demo working fine http://template-demo.org/woo/WCM01/WCM010003/ , still any question regarding our theme please feel free to contact our technical team https://www.templatemela.com/support/
How do you change the contact us page information?
You can edit Contact us page from admin panel (Admin Panel > Pages > edit Contact Page > Screen Options (top right corner) > CHECK Custom Field > And see the fields below > Change it there) Or contact to our technical team with all your details so they can guide you https://www.templatemela.com/support/
Hi,
Can I put a video in the slider, what slider does it use?? Or can I instal Revolution Slider?
Yes, You can install revolution slider with this theme and manage video. Still any question regarding our theme please feel free to contact our technical team at https://www.templatemela.com/support/ so they can guide you.
